Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.7  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love My New Optima!

By 2morrow11 on 6/25/2019 at 1:16 AM.

This is our second lease with Martin Kia and the experience was exceptional. Vernon Sharper is by far the most knowledgeable, efficient and kindest sales associate we have encountered in our 30 plus years of buying and leasing vehicles. We highly recommend Martin Kia! Their service department is fantastic as well.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Above and Beyond

By BillCain on 6/24/2019 at 2:20 PM.

Caitlin was able to work through an issue with the lack of a Sirius XM radio in our 2020 Sportage. Apparently, this is no longer a standard option on most of the 2020 packages and unfortunately none of us had noticed that until we'd already completed the sale. This was quite an issue for my wife whose only required feature in the new vehicle was the integrated Sirius XM radio that was previously standard across all KIA models. Caitlin assured us that Martin would make the situation right by us and though it took her a couple of days and quite a bit of effort she was able to put us into a 2019 Sorrento that had everything we needed. We will definitely be happy to work with Caitlin & Martin again when we redo our lease in 3 years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Swelkel23 on 6/21/2019 at 3:24 PM.

Jordan is great. I enjoyed my car-buying experience and would recommend Martin to a friend. I reallly like my new car. It is fun to drive+

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience.

By Wilddash on 6/20/2019 at 5:53 PM. Helped by Business manager..

Stephanie was awesome, patient, and everything you want a sales associate to be. I’d recommend her to anybody. Thanks for all that you did.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding customer service as always!

By JC on 6/20/2019 at 2:46 PM. Helped by Doug Kane.

This is the second Kia we've purchased from Doug Kane at Martin Kia. We would not buy from anyone else. He is very professional, courteous, helpful and informative. He has always treated us with the utmost respect, and it has been a pleasure to deal with him. We highly recommend Doug!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By Melissams420 on 6/17/2019 at 2:16 AM.

The sales person was friendly and very help. They were able to work with me to get the new car I was looking for. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

3 times and counting

By BCandN2019 on 6/14/2019 at 7:50 PM. Helped by Tom F.

Been to Martin dealers for my last 3 cars and will continue to go for my next ones. Great staff, great selection, great prices. Can’t ask for better people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Beyond Excellence

By SoleSupreme on 6/14/2019 at 5:11 PM.

I've never dealt with another car salesperson as honest and straight up as Vernon. Vernon made us feel very welcomed and comfortable throughout the whole purchase process. Vernon was extremely knowledgeable about every car and all the stock that was available, he patiently presented me with all the options and answered all my questions about specs and options with ease. I was so extremely happy dealing with Vernon that I've already committed to purchasing 2 more vehicles with him. - Puneet

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Sheila on 5/28/2019 at 2:47 AM. Helped by Carol Heyse.

Experience was quick, easy and great.First time buying a car and was pretty quick compared to what I expected and the help from everyone was great. Would definitely recommend Martin! Especially Carol! She was fantastic. Thank you for the great experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Always great experience

By Heather19 on 6/4/2019 at 6:58 PM.

Amazingly friendly, awesome customer service. Work hard to get you in the car you want at the price you can afford. No pressure or stalking salesmen here! Definitely my go to dealership for Kia. Vernon is so helpful and takes his time answering all your questions and makes sure you get what you want.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Above and beyond

By Juan on 5/19/2019 at 5:37 PM. Helped by Rick Neal.

The service was courteous and professional. A good experience. The paperwork went smoothly and all options were explained in a way that left little room for questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING

By dhartman on 5/31/2019 at 6:19 PM.

QUICK AND PAINLESS. VERNON WAS VERY GOOD TO DEAL WITH. GAVE US A GREAT DEAL ON A GREAT CAR. THIS IS OUR 3RD CAR FROM VERNON

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nothing but the best

By Slayman on 5/29/2019 at 5:07 PM.

First new car. Nothing but the best from Jordan. Was very helpful and gave me time to look around before approaching. I can get very annoying and he kept his cool through out the whole thing. Will be using Jordan for mine and my family’s upcoming needs with cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Southern Hospitality

By M Samuels on 5/28/2019 at 5:03 PM. Helped by Rick Neil, GM Phil Rockwell, Matt Cushing,.

The team here gave me that Southern Hospitality feel. They made the process simple, easy & hassle free from the moment I stepped onto the lot.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Memorable memorial day weekend!

By Bridge327! on 5/28/2019 at 12:19 PM.

Mel was so accommodating! He efficiently took care of my husband and myself at the same time. Everyone else at the office were also so friendly; we were offered food and drink quite often. This was an enjoyable experience with my only complaint being that it was a five hour transaction.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I was very satisfied with my salesman and floor manager.

By Vicky52 on 5/24/2019 at 7:39 PM.

They were knowledgeable and help guide me through the process. Melvin was not pushy and took his time explaining the process. I am a satisfied customer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Amylynn1122 on 5/22/2019 at 5:47 PM.

I called Vernon at 9am and told him what I was looking for. When I got there at 12:30pm I test drove my new Telluride and was out by 2:45pm to get my son from school!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Courtsteph on 5/17/2019 at 1:47 PM.

Overall great experience. I was sent to Stephanie Through family members and I am so glad I found her. Multiple people in my family have had great experiences with her. She really did her best to make sure everything went smooth and was readily available if I had any questions. Absolutely love her.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service for the 2nd time around

By Steve1313 on 5/16/2019 at 2:28 PM. Helped by Rick neal.

Great service and sales looked at a lot of different options. Feels like I got the best deal for my money.great easy process to lease car

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Speedy Delivery

By Smj8369 on 5/15/2019 at 12:40 AM.

I was already familiar with the Sorrento and my goal was to upgrade to the 2019 model. The sales team asked me what they needed to do to make the sale. Once I laid out my my payment parameters and the trim I wanted, they were able to make the number work in 30 min. They made sure I was on time for my son’s soccer game. I got exactly what I wanted without all the typical salesperson run around

I would recommend this dealer.