Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.7  
Service
3  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Oil change

By Brownbrown on 2/27/2019 at 9:19 PM.

Here it is 6 months later and this place is still horrible and horrible service. I have been here since 10 and didn’t leave to close to close. I was told my vehicle was ready four times and I still have been waiting. Never again will I come here

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I purchased a New 2018 DODGE JOURNEY

By Jamanah on 2/21/2019 at 9:43 PM.

Theyre team is so helpful and professional they help me out thru the process and explain every details to me. I definitely recommend MARTY CANCILA to my people

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Joshua Arquinzoni

By Tmassena29 on 11/19/2018 at 6:49 PM.

Joshua Arquinzoni Was very helpful in the process of buying my car, not only was he very helpful he was super friendly, funny and answered all the questions I’ve had.. even after I bought the vehicle he gave me contact information Incase I had any other questions. Joshua also made sure I was happy with the vehicle before I left, gave me a full tank of gas.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Do your job!

By Guanin on 11/10/2018 at 6:15 PM.

My fiancee had a horrible experience at this dealership. They approved her for a car loan and told her no money down. They allowed her to drive away. Then they call back two days later and needed to add a cosigner. We reluctantly did this. Then while my fiancee was out of town, told her she needed additional paperwork. The dealership also requested she bring the car back end of day if the paperwork wasn't turned in that day. They then decided they would need a $500 down payment, in addition to putting the car in the cosigner name instead. Ultimately we decided to return the car. In this situation I would never purchase or reccomend purchase from Marty Cancila Dodge to anyone.

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Willing to go the extra mile

By Jdent1987 on 9/6/2018 at 1:23 AM.

Cortez Thompson is the man to visit. Keeps in close contact and takes it upon himself to go the extra mile. Just talking to him for a little bit and I could tell customer service was very important to him. When there were a few bumps in the road he called me for two days trying to make the deal work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Take care of their customers

By Jdent1987 on 8/25/2018 at 8:38 AM. Helped by Bill in service.

If you go there make sure you ask for Cortez. He will make sure you are well taken care of. If there are any issues at all he will go above and beyond to make it right. I had a small issue and he took it upon himself to speak with Tony and they made sure to take care of me and make everything right. My vehicle was serviced fast and accurately thanks to Bill in service

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price

Service Department is a NIGHTMARE

By jmm on 8/20/2018 at 9:55 PM. Helped by Kyle.

I have been using Marty Cancila for my oil changes and tire rotations since I have bought my car, and every experience has been either horrible or less than satisfactory. I make an appointment every time and even with an appointment, I have waited 4-6 hours just for an oil change and tire rotation. When I was there in May, I made an appointment and had to wait 5 hours for them to do my oil change. When I did not hear from them by about 5:30 (they close at 6), I decided to call to check up on it and they then decided to tell me that my car was ready. This time I came in at my appointment time and asked if there was any way my car could be ready quicker than my previous services, and Kyle did help a lot to make sure it was ready quickly, as it was finished within 30 minutes. When I went to pick up my car, I went in to the service department and stood there for 5 minutes while one worker was talking about his past-time/sports with another worker, and a third worker was eating chips. I stood there for 5 minutes without a single acknowledgement from all 3 workers at the desk. I will never go back to Marty Cancila. Severely disappointed in their service.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME!!!!

By MZ VKP on 4/10/2018 at 2:17 PM.

I was taking my car in for a repair, and was approached by Dave, who the absolute best!!!! The damages to my car was a bit much more than I expected. I then walked onto the showroom floor, where I was approached by salesman Mr. Mark Ware. His attentiveness to my needs, just by observing me, was totally awesome, and left me speechless!! I was looking at a jeep, which he then advised me about the rebates on the 300's. He allowed me to test drive the car and i fell in love with it. I just did not want to wait the long time that it normally takes to purchase a vehicle, and was quite hesitant. However, Mark and Daniel moved in such a timely manner, that before I knew it, I was approved for the car, and was on my way home!!! THIS IS BY FAR, THE BEST EXPERIENCE THAT I HAVE EVER HAD WHEN PURCHASING A NEW VEHICLE!!! Mark Ware is the absolute best!!! I would recommend him to everyone!!!!

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Awesome and professional

By Ronnie Logan on 3/31/2018 at 9:55 PM.

I'm very well pleased with the truck I have and the people who helped me I would reccomend all my family and friends to this service store.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Awesome!

By Steelguyjay on 3/30/2018 at 6:21 PM.

They were very easy to deal with. Very fair on my trade in as well. Didn’t try and up sell me stuff I didn’t need.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Experience at Marty Cancila Chrysler by Patrick Harvey

By patrick harvey on 3/30/2018 at 10:48 PM. Helped by The repair and shop team who cleaned the car and got it ready.

I never bought a car from this dealership before, until today. I found Pete Thibodeau to be very respectful and very knowledgeable. It was a Great Experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Car Buying Experience

By Jeepguy on 3/22/2018 at 4:04 PM.

Pete did a great job explaining all of the new features of our new Jeep Compass. He took his time to make sure my wife and I understood how to use all of the applications and special features. We really appreciated his time and assistance. Overall, the experience was very smooth and easy!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good experience

By the vehical buyer 987 on 3/20/2018 at 10:00 PM.

Easy had the vehicle we wanted worked out a price and it was done. Pete took our offers to powers to be and mover the deal along. Made sure my wife knew about all options and how everything worked before we left the lot.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had a wonderful experience at this location,with Pete Thib

By Quinn on 3/20/2018 at 5:52 PM.

When I walked in this location Pete Thibodeau was the first to greet me and introduced me to Rick Bockhoff..and they jump right into helping me get finance in my car I really appreciate them both without them I would not of been rolln away with my Car...Thanks again guys and I will be sending people your way

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My review

By Julisaann on 3/12/2018 at 9:29 PM.

If your wanting a car at a good rate with quality service this is where your want to go. Mark was very thorough and knowledgeable on the cars in the lot!

I would recommend this dealer.

Overall Rating

4.8  

5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very happy

By 300's rule on 3/6/2018 at 10:59 PM.

This was our second time purchasing a new car from this dealership. Mark Ware, helped us to find the perfect car for us. Everyone we had contact with at the dealership made us feel appreciated.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great atmosphere nice people. Mark Ware was my salesmen.

By Staggers, Latoya on 3/5/2018 at 3:13 AM.

This place is awesome.Very helpful and patience.They all worked very hard to get me in my new car that I'm so very blessed to have.Mark Ware is a man God.He plays his Gospel music

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They were very freindly and helpful

By hamilton71 on 3/3/2018 at 1:42 AM.

This is my fourth truck purchase from this dealer. Any problems were fixed in a timely matter and to my satisfaction.Always looking to please.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Another Great Expirience with Marty Cancila

By Erin C on 3/1/2018 at 5:23 PM.

I just purchased my second Jeep from Pete Thibodeau and Jordan Slayback last night. They have always taken great care of me and that is why I will continue to purchase my vehicles from there and recommend them to others!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Guy

By Rainhstn on 2/26/2018 at 6:57 PM.

Awesome Team, I needed some additional things done to get my car right and he made sure that service got the work done. That’s why I go back to work with their team! Rick Mark Simone are the best!

I would recommend this dealer.