Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Major long overdue maintenance

By Mr hardware and paint on 8/16/2019 at 8:09 PM. Helped by Mike kelleher.

Mike kelleher was terrific. Walked me through everything that needed to be done and why. We have neglected the service on this van for way too long and it’s entirely our fault. Will be back on a regular schedule service from now on. Thank you for the quick turnaround time ! Rob Seery

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great fix

By Cb on 8/16/2019 at 5:46 PM.

Brought truck in for CEL turned out being bad injector covered under certified warranty Marty’s team turned around and got it fixed quick and done right👍

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a new SUV from Marty’s

By DH5312 on 8/15/2019 at 7:08 PM.

I would recommend Marty’s to all my friends and family because I had such a wonderful car buying experience last week when I purchased a new Yukon Denali ! Kevin Ihlfeld and Derek Izzo went above and beyond to make sure all our needs were met when looking for a new SUV! This is the 3rd vehicle I have bought from Marty’s because their service, sales and employees ensure that the customer comes first !! Thanks Again Marty’s Team !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Lulu42 on 8/14/2019 at 6:05 PM.

I have been going to Martys also for new car purchases and maintenance for several years. Have always had good rapport with the employees Just recently purchased a new 🚗 great sales rep Lennie

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Comfortable Oil Change.

By JimT on 8/12/2019 at 9:35 PM. Helped by None of the above.

A know it is a routine service, but your men and your place made it a pleasant experience. The service writers are very professional. The waiting room is well equipped and comfortable. Good job!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New Car lease

By RALPH.POLLY1 on 8/12/2019 at 8:16 PM. Helped by Leonard lima.

This dealer has a wonderful Manager Kevin and sales associate Leonie. I feel comfortable with them. This is my 2nd envision but not my last. I have great respect for this dealership !!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy.

By OLDY5 on 8/12/2019 at 6:09 PM. Helped by Michael (Service).

I recently brought my 2018 Sierra in for a routine maintenance before driving out of state on vacation. Between the getting me in with just a couple days notice and taking my truck a few minutes early and getting me right out in what felt like no time at all I was very satisfied. Michael in service was friendly and professional, making for an “extraordinary day at Marty’s” Also on an unrelated note I ran into salesman Derek Izzo, whom my family has purchased and leased several vehicles from and like always he was very personable and answered a few questions I had about the new 2020 Sierras. Keep up the good work guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice job

By Big Dave on 8/12/2019 at 5:59 PM.

Went in for an oil change and tire rotation. Everyone was extremely congeal for a Friday afternoon before closing time. I am very please with all of the aspects of their customer service

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Bradbury

By MR.FESTER on 8/9/2019 at 6:10 PM. Helped by Jim in sales.

Jim the salesman is excellent. I need the second key and Brian said it was not cleaned. I need to get a time for them to clean it. Also I overpaid by ten dollars and I need to receive my change. Thank u

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Oil change and tires rotated

By MS3PV on 8/8/2019 at 11:07 AM. Helped by Connor.

Always a pleasure to do business with Marty's. The staff is very knowledgeable and friendly. My truck was serviced quickly and they answered questions that I had about lights on the mirrors.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

H3 Hummer serviced

By rockaliens on 8/7/2019 at 4:33 PM. Helped by Michael J. Kelleher.

Went in for service... Seized skid plate bolts and fog light replacement . . They checked out my vehicle and found other issues then consulted with me on the repairs. Everything was resolved and I’m totally satisfied with the repairs. My H3 with 153,000 miles is running like it just came out of the showroom. Fast friendly service. Will definitely come here again.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Happy Lift

By bradleygtx1 on 8/6/2019 at 7:00 PM. Helped by Sid Dailly the finance dude and Peter in service.

Second new GMC I've purchased from Marty's. Very happy with sales and service. After purchase I bought their lift kit and had it installed through Marty's service dept. Great bunch of Extraordinary staff they have there. I'm very happy with results and time in and out. Couldn't have done better IMO...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best!

By GMCTerrain on 8/5/2019 at 7:16 PM.

Very friendly experience from beginning to end. First, worked with Kevin to find out what the best vehicle was for me. Then Kevin introduced me to Derek Izzo. Derek was knowledgeable and incredibly helpful making sure my first buying experience was a smooth process. Would recommend to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best service second to none

By Fisherman3807 on 8/5/2019 at 6:24 PM. Helped by Bill Horte.

I came in and I was cheerfully greeted by the service staff I have had several dealings with a William Horte and I have to say he is top notch

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always awesome

By GMC22 on 8/3/2019 at 3:01 PM. Helped by Service Team and Parts Team.

Great Service and parts supported by Sales Great Team Fun to deal with always on time waiting area very nice and Receptionist Great to talk to Thanks Mike

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic

By nicholasquinlan@aol.com on 8/2/2019 at 6:39 PM.

My overall experience both times I at least my vehicle has been Fantastic Paul treat you like a friend and makes the whole experience quick easy and pleasant from start to finish especially when his customer can be a pain in the you know what thank you again Paul see you again in three years

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top job.

By DUXCON on 7/31/2019 at 7:08 PM. Helped by Michael at the service desk.

The people at the counter we're very helpful and explained everything that would need to be done and suggested up-and-coming maintenance that probably ought to be done while the vehicle was there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience as Usual

By DLANKOWSKY on 7/31/2019 at 10:22 AM. Helped by Conor and Peter.

Always really impressed with the service group at Marty’s. They are extremely honest and up front and Peter is the best. I am really not inclined to take my truck anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Ultra convenience

By JLACASSE3 on 7/30/2019 at 6:25 PM. Helped by my apologies, I don't remember.

I arrived only for a state inspection and was treated with extreme courtesy and hospitality. The service writer took my info and proceeded to have my car driven to the rear and back , which took only a few moments. I then finished my transaction and was on my way again. This was probably the most streamlined service trip ever. Thanks, guys at Marty's

I would recommend this dealer.

Overall Rating

3.5  

4   Friendliness
2   Overall Experience
4   Price
4   Quality of Work

Lenny should be fired. Paul was great

By Dee on 7/29/2019 at 6:49 PM.

Put a $500 deposit on a truck while dealing with Lenny on Tuesday. Never told me about the 24 hour hold. I said I'd be back up On Friday, and he assured me that it would be there. We shook hands had an agreement and everything.I ended up coming back up Thursday and the truck was sold. He lied to my face and sold the truck from under me. Paul was who dealt with me when i came up Thursday, he did great picking up the pieces and dealing with the mess lenny left. He was awesome with helping me find another truck. If it wasn't for Lenny this would've been a great review.

I would not recommend this dealer.