Dealer 2-Year Rating

Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
4.9  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unparalleled Service and a warm and friendly staff! Stellar!

By GabrielPetaluma on 4/12/2019 at 4:50 PM.

I just bought a gorgeous SUV from Maserati of Marin and wish I had found them sooner as the experience was smooth and the staff were all warm and welcoming. I inquired about a vehicle I was interested in that was listed on their website and in less than 30 min had a response and a call. I spoke with Ray on the phone and he was a wealth of information and extremely helpful and patient. I drove down to see the SUV and they had it ready for me when I got there. I was greeted by Tarun who was a pleasure to talk to and he took me for the test drive. I bought the vehicle and couldn't be happier. I will be singing the praises of this dealership to all my friends and colleagues. You won't be disappointed with the level of service and quality at this dealership. Highly Recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wish we bought both of our Alfas from Alfa Romeo of Marin

By Jim L. on 3/3/2019 at 7:54 PM.

I have owned a 1991 Alfa Spider since 2009. And ever since then, I have wanted to buy another Alfa. In August, my wife and I purchased a Stelvio from another Alfa Romeo deal. I wish we checked with Alfa Romeo of Marin first! 6 months later, we loved the Stelio so much, that we wanted to buy a Giulia. Alfa Romeo of Marin had exactly what we wanted. We did our research, and gathered offers from other Alfa Romeo dealerships. Alfa Romeo of Marin, matched the other offers and was willing to work with us. My wife and I are also Active Duty Air Force members, and Alfa Romeo of Marin was able to work with us in some of the unusual paperwork (since we are Florida residents, buying a car in California where we are stationed). An issue arose when we went to buy the Giulia. I was going to register the Giulia in Florida, but Alfa of Marin did all the paperwork for registering the car in California, which meant we were going to have to pay the California Registration fees. Rather than letting the deal fall through, Marin covered the cost of our registration. A small fee in the grand scheme of things, but an excellent service touch. Again, I wish we bought both of our Alfas through Marin. But in the future, when we look to buy our next Alfa, we will be turning toward Marin first. We dealt with both Ray and Tarun. Both were very professional, and easy to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Incredible Service

By SuisunBuyer on 2/16/2019 at 2:45 AM.

I just bought a car from Maserati of Marin. I had an amazing experience. It is obvious that customer service is a priority of this luxury car dealership, as it should be. From my first contact Sami was incredibly responsive and helpful without being pushy. I was treated like a VIP throughout my car buying process. When I decided to buy the car, the finance manager Ray was also very welcoming and helpful. Ray worked to accommodate my situation and to ensure my car buying experience was pleasant and met my needs. Every time you call after a visit they greet you in a very friendly way and remember your name. That kind of attention to customer service detail is expected in a luxury car dealership and they did not disappoint. I also felt I got a fair deal and that at every turn Sami and Ray went the extra mile to explain the car, the process of buying it, and treated me like a valued customer. In addition, Sami was extremely good at explaining every function of the car and made sure I knew about and could operate all the special Maserati features on my car. Finally, Ray went above and beyond in helping me with an issue around payment I had. I love my new car and I loved my experience buying it. That is a very rare thing in an auto dealership. Highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Friendly and comfortable

By Cody on 11/10/2018 at 6:34 PM.

Eric was very comfortable to deal with; no unwelcomed pressure. He helped me find the car of my choice and gave me a good price on my car as well as on my trade in. He also spent a lot of time introducing me to the car’s computer system. Overall, a very pleasant dealership experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Roopesh provides excellent service and extremely knowledgabl

By TonyMaz on 10/25/2018 at 1:52 PM.

Roopesh was extremely knowledgable and honest, which is a rarity in this industry. I purchased parts and he was extremely helpful and promp with following up on questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very pleasant experience

By mickb on 10/18/2018 at 4:12 PM.

We worked with Eric getting into our new Alfa Guilia and he was a very easy going person who made our experience very pleasant.. Thank you Eric and the Marin Alfa team we love our car !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best and hassle free buying experience

By Balli on 10/17/2018 at 6:44 PM.

Started this process online and got quick response from Erick. From there the whole process was very smooth. When we walked into this dealership employees were very warm and welcoming. Thank you for making it a wonderful car buying experience. And yes we are enjoying driving our new Maserati Levante. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

New car purchase

By Cat3 on 8/24/2018 at 12:57 AM.

Purchased new vehicle with Eric Proaps. It was a pleasant experience and I believe a fair deal. I would consider buying from this dealership again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

informative and funny

By Fitz on 8/23/2018 at 11:50 PM. Helped by we also worked with another salesman but cant remember his name...nice guy and very patient.

We went to the dealership to browse and walked away a new car owner. Eric gave us the facts.... disarmed us with humor...and motivated us to make a decision. I would definitely work with Eric again and would/will highly recommend to anyone interested. purchase terms were clearly explained, paperwork was done quickly (ray is a machine) and the followup so far has been perfect. Only issue is the condition of the dealership Lastly ...the car is terrific.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent and efficient experience

By Nicole354 on 8/23/2018 at 11:21 PM.

I must say that this was the best experience financing/leasing a vehicle that I’ve ever had. We didn’t have to spend several hours in the dealership doing paperwork. What was agreed on was delivered! Excellent service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Refreshing!

By jeanetteg on 8/9/2018 at 4:48 PM.

Eric was open, honest and helpful. It was beyond refreshing to work with a sales person whom took the time to get to know what was important to me. In addition, the actual purchase and paper work was very straight forward, no hidden fees, no surprises. I was 50% sold on the Alfa Romeo before arriving at the dealership and after 30 minutes at the dealership, I was 100% sold on the car because of the people. In the same afternoon after my first test drive, the car was purchased, driven to my house and Eric took the time to explain all the fun features of the car. Amazing service. And I LOVE the car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Nero on 7/28/2018 at 9:41 PM.

Eric is not your typical car salesman. His openness, honesty and good humour makes you want to do a deal with him. He Is the sort of person you want to give business too. Throughout the process Eric was respectful and transparent. We didn’t ’t feel like he ever tried to deceive us. Maserati has a very good product. Eric helped us make a decision quickly and made it very easy to buy our car. We definitely would work with Eric again and would highly recommend him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always enjoy my time here

By eracer49 on 7/27/2018 at 8:27 PM.

I enjoyed working with Eric and the Maserati of Marin Team on my Maserati lease. Eric was easy to communicate with, made a clear offering on the vehicle, followed up after our first visit, but never pressured me into doing a deal. When I was ready, so was Eric. We picked right back up where we left off, and really i was lucky that particular car was still available. We were able to update the deal easily over text and phone and coordinate for trade in and pick up. The car and all the paperwork was ready when I arrived, trade in was easy, and the total transaction time was one of the shortest in all of my car buying history. A+ to the Maserati of Marin team! Ray, Bradd, and Zach also made a positive impact during the transaction. Ray handled the paperwork like the pro that he is, Bradd explained the service contract detail i purchased, and Zach helped me with some Maserati swag. Thanks to all of you! Ethan Wilson

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Exceptional customer service!

By Lizi Tabet on 6/29/2018 at 12:41 AM. Helped by Raoul who service my car, fantastic team!.

I just happened to be in Marin, I had no appointment, and Thomas had my Maserati's computer and lights fixed in no time! He is calm, professional, he takes care of business, and he will find a way to make it happen for you! and thank you Raoul who serviced my car, amazing! He took the time to re-"pair" my phone, and all this after 5pm! Thomas, thank you, exceptional service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Viva l'Italia! (and Maserati of Marin)

By Chris E on 6/21/2018 at 1:55 PM.

Maserati of Marin, as well as my sales guy Eric and the manager Ray, are your key to a little piece of Italy here in the bay area. First of all these cars are amazing and if you’re tired of being a lemming deriving yet another porsche/audi/bmw in the bay area, and I have owned several of each, you need to come test drive these cars. As my dear old Italian friend said as he picked up his new Alpha: “I feel like I am an Italian again!” That pretty much sums up my experience of owning my new Maserati Levante. What a great car and what a great dealership. Completely understated, the team there has been doing this for a long time, across many different brands, and they don’t disappoint. I’m looking forward to getting my next Italian car… something I never thought I would say!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By Mlmulholland on 6/6/2018 at 5:20 PM.

Thomas provided excellent customer service. He took the time to explain the various features of our vehicle since we are 1st time owners of a Maserati. He took care of every little detail we brought up to him. He was a pleasure to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

fantastic dealership

By alfa on 5/29/2018 at 3:23 PM. Helped by Adis Arnautovic and Ray Chan.

I traveled from Los Gatos to Marin , 150 miles round trip, to buy my Alfa Romeo here. They are the most knowledgeable and professional dealership in the Bay Area. Adis Arnautovic was my salesperson. I talked with him several times on the phone before making the trip up to the dealership. He never called me or pressured me to come see the car I was interested in. When I showed up unannounced he showed me the car and took me for a test drive. After talking to Ray Chan the Sales Manager and Adis we came to a price for the car without haggling. I can't say enough about the professionalism and knowledge of the Alfa the staff had. The car was prepped beautifully and placed in the showroom for me to pick up 2 days later. Everything was done as promised. I researched the dealerships throughout the State to find what I wanted and was prepared to go anywhere if the dealership had the right car and really demonstrated an expertise of the Alfa Romeos and knew how Alfa as a company operated. I talked with Parts and Service personnel and everyone was exceptional. I will be driving my car 150 miles to get it serviced because I have total confidence in this dealership's staff and how they will take care of my Stelvio. Anyone who needs one of the car brands they sell I highly recommend you make a trip to this dealership before buying anywhere else.

I would recommend this dealer.

Overall Rating

4.5  

5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Erwin Escobar’s Fantastic service

By Kevin Kaz on 5/19/2018 at 4:29 PM.

Erwin made this a very easy experience and has been a total professional while assisting in fixing my car. He made this a very easy experience - which is not always the case when tending to car issues.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Awesome Service

By dealrater on 5/15/2018 at 8:30 PM.

Erwin is great. Always super helpful and when I call I specifically ask for him to help me. Everyone there goes above and beyond for me with is much appreciated.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Overall Good Experience

By 1234 on 5/14/2018 at 8:37 PM.

To whom it may concern, From my Service Writer Mr. Thomas Hannan, the Parts Department, detailor to anyone I came across at Marin Maserati I felt welcomed and cared for. The actual service of the vehicle was spot on. I would definitely recommend Marin Maserati to anyone who asks. Sincerely Scott R. Kirkman

I would recommend this dealer.