Dealer 2-Year Rating

Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.7  
Quality of Work
5  
Service
4.9  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service at Ferrari Newport Beach

By Shahin on 10/10/2019 at 4:45 PM. Helped by Sebastian Vollaerts.

I recently has my car serviced at Ferrari Newport Beach; I had a great experience working with Sebastian Vollaerts. He worked very hard to arrange a visit around my work schedule. He was very professional and a pleasure to work with. I'll be going back for all my services for years to come. Shahin Tustin Ranch Estates

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

Joe Lofaro was very professional

By L.C. on 10/8/2019 at 2:58 PM.

Joe Lofaro offerered great customer service. Returned calls quickly, followed up with information and was overall very professional and courteous. I would highly recommend Maserati service with him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service for My Maserati Ghibli

By My Maserati Ghibli on 9/27/2019 at 6:41 PM. Helped by Joe Lofaro.

Joe Lofaro has extended me an excellent service on my Maserati Ghibli. He followed thru during the service. I highly recommend Ferrari Maserati of Newport Beach.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A+ Service center

By Tom Vernaglia on 9/18/2019 at 3:06 PM. Helped by Dane Brown, Receptionist, Parts Clerk.

I had a dead battery and called the complimentary roadside assistance program afforded to Maserati owners. I had the battery jumped but was concerned the battery was bad. I decided to bring the car to the Maserati service center in Costa Mesa. I called my service advisor Dane Brown, as I do for all of my service needs. I explained the situation and Dane without hesitation said to bring the car in and he would have the battery tested. They found the battery was bad and replaced it and I was in and out within an hour. This is my second Maserati and the decision to buy had a lot to do with how Maserati, especially Dane, cares about their customers. Tom V

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!!

By Dan H. on 9/4/2019 at 12:48 PM. Helped by Darko and Sebastia.

Darko and Sebastian at Ferrari of Newport Beach once again showed why they are the best. They do an amazing job every time! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service A-Z

By DK1 on 8/27/2019 at 2:33 PM. Helped by Dane Brown.

I called last minute with a mechanical issue. Dane told me to come right in. No wait, they took the car in and checked it out and at that time realtor needed a replacement part. Immediately got me a loaner car and I was on my way. He kept me updated through the process and I had my car back in no time! Always spotless at the service center and very friendly. Thank you David

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience from the minute I stepped In the door!

By StLouisCustomer on 8/7/2019 at 10:08 AM. Helped by Christian Bayer.

So happy to work with Christian at Ferrari Maserati of Newport Beach! I found The entire experience to be easy and enjoyable! They were willing to work to meet my needs and very impressed with their commitment to service over “selling!” Highly recommend working with Christian and Ferrari Maserati of Newport Beach.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ferrari of Newport Beach Service - Darko Despotovic

By SkywalkerPacific on 8/6/2019 at 9:19 PM. Helped by Darko Despotovic.

Darko Despotovic has, over the past year, provided us with an excellent service experience for our Ferrari. He is by far the best service professional we have worked with in our 18 years of owning Ferraris. Always keeping us informed during the process and resulting in the highest quality service. He is flexible and accommodating. Our car is always returned spotless and ready for the next rally or drive. Highly recommended!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2013 Maserati

By donna and jim on 8/6/2019 at 5:38 PM. Helped by Gabe Vargas, Frankie and a repairman.

Gabe Vargas was an exceptional salesman. He was very knowledgeable about his inventory and was not ever pushy. Sometimes the car buying experience can be unpleasant, but Gabe made it very enjoyable. Frankie expedited our paperwork and Gabe managed to have a small seatbelt repair done on the spot. Great team work!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding personalized service

By Kappa Tango on 7/31/2019 at 12:23 PM. Helped by Darko Despotovic.

Every time I come to Ferrari of Newport Beach for service, the service staff always gives me a warm welcome and they handle whatever needs to be done to my car with great efficiency. Car is always ready as promised. Excellent service! Thank you guys!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Tracey22 on 7/22/2019 at 1:07 PM. Helped by Dane Brown.

Took in my maserati granturismo for a “brake wear” light on. I recently purchased it so I was concerned as to why the light was on. Dane Brown took the time to check the car out to assure me the pads were not worn and that perhaps it was a sensor. I scheduled an appt a week later and sure enough it was a sensor. I appreciate Dane taking the extra time to check out my car prior to the appt as I needed to take a trip ad he assured me I would be safe to drive. He is always very knowledgeable and great customer service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best of the best

By Mondialraf on 7/20/2019 at 2:49 PM. Helped by Darko Despotovic.

Ferrari ownership is the fulfillment of a dream and Darko’s service team at Ferrari of Newport Beach ensure it stays that way. They go out of their way to make sure that every little detail of your service experience enhances your ownership. Highly recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Maserati Service

By Doctor Bob on 7/11/2019 at 4:19 PM. Helped by Dane Brown.

I brought my 2018 Maserati Levante to the Ferrari Maserati Service Center in Costa Mesa. Dane Brown personally received my car and was very attentive to my needs to correct a couple of minor problems with my vehicle. He called with updates and Was available to explain what was required and time for pickup of my car. Would highly recommend Dane Brown and the facility.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Ferrari of Newport Beach -Ari Kain

By 007GRL on 7/4/2019 at 3:21 PM. Helped by Ari Kain.

Ari Kain gave us the most outstanding car buying experience we ever had. He listened to what WE wanted and he got us into a better car than what we went in to see( while staying in our budget).Ari did not waste our time and he made the whole purchase seamless and hassle free.He made sure all of our questions were answered and we were completely satisfied. Ari actually cares about his customers. Even after the purchase he has followed through on all his promises. We will continue to buy cars from Ari Kain and we have already told all of our friends and clients about him too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service!!!

By Swhaley2000 on 6/7/2019 at 4:23 PM. Helped by Gabriel Vargas.

Gabriel Vargas helped us with the purchase of a pre owned QX56. He was patient, polite, and professional. Gabriel made sure all our questions were answered and he went above and beyond to let us know if we have any additional questions or concerns we could contact him on his personal cell phone. This is 5 star service and we are very happy with our experience. Thank you Gabe!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always Perfection

By Jrock007 on 5/16/2019 at 2:58 PM. Helped by Sebastian V..

I have been talking multiple cars to the Newport Beach Ferrari/Maserati service center for the past 4 years. It is always a pleasure working with Sebastian Vollaerts and the other talented folks and technicians there. Highly recommend using them to maintain your Ferrari and Maserati.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great Service

By Susie on 5/11/2019 at 1:26 PM. Helped by Yannick Tovar.

Yannick Tovar is knowledgeable, personable and great follow up. Always patient with my questions and concerns. Ferrari Maserati is fortunate to have him. Thanks, Yannick

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fantastic customer service

By Kelvin on 4/27/2019 at 11:44 AM. Helped by Dane Brown.

From the time I made an appointment to service my Maserati, Dane was there to guide through the process. He is very knowledgeable, thanks Dane!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Well done as usual!

By whswan on 4/20/2019 at 7:07 PM. Helped by Sebastian Vollaerts.

Just had three of my Ferrari's done by Sebastian Vollaerts at Ferrari & Maserati of Newport Beach Service Center. Everything was handled just like you would want it done. Plan to send the next three in next week. They do a great job!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

Ferrari Service

By Knife on 4/17/2019 at 12:17 AM. Helped by Darko Despotovic.

Darko Despotovic, one of the service consultants at the Ferrari Service center made the experience a breeze. I have two Ferraris, both of which were subject to the passenger airbag recall. Darko made the scheduling work such that I was able to have both cars serviced on my schedule in only three days for both cars. He made sure I had transportation to and from the shop when I needed it. Everything went off without a hitch. There was no problem with the service quality itself. This is just one of many good experiences I have had with Ferrari service. High-quality operation.

I would recommend this dealer.