Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

My new 2028 Silverado

By My trick on 11/15/2018 at 10:45 AM.

Joe Mills was great. No pressure, like 2 guys talking while leaning on bed of truck. Went in wit idea and Joe expanded it to a dream. Everyone was great, regular updates on progress. I wanted American and this Chevrolet is it. Thanks

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Prompt and speedy

By fredspaw on 11/15/2018 at 1:10 PM.

Am very pleased with the service from Master overall. This is first time I am not giving 5 stars as had tire rotation and the air pressure in all four tires was @ 30 psi with recommended at 35. The air pressure was not corrected and had to take care of it myself.

I would recommend this dealer.

Overall Rating

3.4  

3   Customer Service
4   Friendliness
4   Overall Experience
3   Price
3   Quality of Work

Silverado

By ONEAL070506 on 11/14/2018 at 10:58 PM.

Been having issues with my Silverado but they are taking care of me even after warranty. Justin is working with me with this problem we’re going to get it fixed he assured me

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Routine service

By Don on 11/14/2018 at 10:06 PM.

service was completed on time with quality. Very friendly dealership. Justin identified several filters that needed to be replaced and clearly communicated about them and the cost of replacement.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Good service

By pilatkatie on 11/14/2018 at 9:32 PM.

Justin is always an amazing service manager. When he is helping with my service everything run smoothly and he always keeps me well in formed in a timely manner on everything going on with my car. He is great at explaining everything and makes me feel important and doesn’t rush me along.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and good service

By Dbslack on 11/13/2018 at 10:05 PM.

Called to get oil change and the staff worked me in line. Service was completed fast and excellent. I would recommend Master Chevrolet. Locat d in Aiken S C

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service!

By lyndalou on 11/13/2018 at 1:15 AM.

I gave this dealer a five star rating for excellent service and and excellent customer service. The service I received was excellent at every point. I called before I went just to let them know my check engine light was on. Justin told me to go ahead and bring it by, my car is under warranty, and he would check it out. When I got there, I mentioned that I called earlier and Justin immediately checked out my car. He instantly knew what the issue was, verified my warranty, confirmed the part needed was in stock, and checked in my car. He also agreed to change my oil while they had it since it was due for an oil change soon, which I was very happy about because that would save me a trip. Justin was very friendly and knowledgeable about my car. The car was fixed the next day, and Justin called to let me know that my car was fixed, the oil had been changed, they rotated my tires, and he wanted me to know I had a headlight out. At this point I was very impressed because they inspected my car for not only what I brought it in for, but to make sure it was I optimal shape when it was returned to me, which is impressive. My pick up process was painless. I walked up to the counter, was escorted to the cashier to pay for my oil change, and recieve my paperwork. Everyone I dealt with was extremely friendly and kind. After leaving the cashier, Justin made sure I knew where my car was and told me to have a good day. I was very impressed and please with my visit. I appreciate the opportunity to share my experience with others and hope others have similar experiences as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By Robinson 510 on 11/12/2018 at 6:50 PM.

The shop personnel is always pleasant and friendly, making you feel at home. Wouldn't go anywhere else. They have you in out in a timely manner.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service Kings

By DON01A on 11/10/2018 at 4:38 PM.

Great service experience! Organized, on time, professional. This place has it together! Service manager was patient.helpful and courteous. Friendly atmosphere and clean environment. Great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best Car Buying Experience Ever!

By CFV81 on 11/10/2018 at 4:13 PM.

I have purchased over 15 cars in my adult life, most of which could be used in an article on how not to buy a car. My experience with Master Chevrolet Cadillac, and George Lyles in particular, was extremely positive and surpassed my expectations for service and professionalism. At the start of our vehicle search, we couldn’t find the exact Suburban we wanted, but George came through with a great vehicle, at a great price, matching the configuration we wanted. When we arrived at the dealership to pick up the vehicle, we were warmly greeted, with everything completed and ready to go. The demonstration and setup of the vehicle were detailed, with George showing great patience and knowledge of the car. I strongly recommend Master based on my experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service, friendly people, great deals.

By Chevyman on 11/9/2018 at 2:03 AM.

Master Chevrolet was prompt, courteous and made every effort to work my truck into their schedule because I needed it. They were quick with their work, and thourough with their work. The price was very reasonable too. Thank you Master Chevorlet for treating me like I was special.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Best ever!

By Aiken lady on 11/8/2018 at 11:10 PM.

I hate buying a car so much I kept my 2006 way too long!!! BUT then I met George and I have a friend who sells cars!! Best car buying experience ever

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Julian 1957 on 11/8/2018 at 8:36 PM.

I am very happy with the service I am receiving. Would definitely I have my car serviced at the same place every time.I just can't say enough about the service I received at Master Chevrolet. Thanks so much

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

prompt and courteous

By Wise old man on 11/8/2018 at 6:42 PM.

The experience was more than expected. Justin was extremely helpful fixing the problem and took the time to explain what was going on. Thanks to the entire service department

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant

By JenInAiken on 11/8/2018 at 6:37 PM.

Pleasant experience. Will continue to use this dealer for my future Cadillac needs. Great local dealer. I would recommend Master to all friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service.

By RICHARDALVANO on 11/8/2018 at 12:57 AM.

They called me at every step of my repair and followed up with a call when the car was ready. Thanks for a great job.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Brought a 2018 Silverado crew cab.

By Larry on 11/8/2018 at 12:24 AM.

I needed to buy a new truck to replace my 2006 Silverado and I picked Master Chevrolet. I researched other dealers like Love's, Milton Reuben and other sites on line, but got the typical dearler lines like; that truck is a online price and not here anymore or that price was with every incentives possible. When I went to Master, I talked to Joshua and did not get the same dealer talk. He answered all of my questions and helped me to find the truck that was closest to my requirements. When I went pick up the truck there were some minor scratches on the front quarter panes (probably from people not being careful when they were looking around the truck). But Joshua and Master Chevrolet fixed the issue. The truck has more than I required but is a better deal than anywhere else I search.

I would recommend this dealer.

Overall Rating

3.4  

3   Customer Service
4   Friendliness
4   Overall Experience
3   Price
3   Quality of Work

Transmission

By ktaylorgolf on 11/7/2018 at 9:29 PM.

We took the Cadillac in for transmission checked and they had the transmission May and look at it. He provided a professional overall service and appointment time was met.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

VERRY HAPPY CUSTOMER

By trisha on 11/7/2018 at 1:20 AM.

Russ made me looking for a car was a true success I thank God he was chosen to help me select the vechicle that I wanted very honest sales man I wish him all the success in helping others the way he help me

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent & Responsive

By risibird on 11/6/2018 at 10:33 PM. Helped by Will Parrott.

I conducted my vehicle search over six months. I have four Chevrolet vehicles that range in age from 18 to 20’years in age. It’s time to add an updated version so I shopped laboriously and deliberately. Masters Chevrolet stayed with me, answering 100 or more questions and In the end, was the best value for the exact same VIN purchase. I work many hours and it was important not to waste time in a cubicle discussing dollars & dilemmas- they saved me all the hassle and expedited my cubicle time. Kudos to Masters & Adam Rodriguez. I only hope he is at Masters in 18-20 years when I’m ready for my “next” Chevy!!!

I would recommend this dealer.