Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.9  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!

By Wes on 1/17/2019 at 9:15 PM.

The service team is great and very friendly letting me know what's going on with my vehicle as it's being serviced. Definitely coming back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Oil Change and Checkup

By MHunter217 on 1/17/2019 at 6:31 PM.

I took my 2017 DM CCSB in for her first oil change. Everyone was very courteous and Justin my service advisor was great. Excellent experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everything was great

By FORD333221 on 1/14/2019 at 6:29 PM.

Service was good everything was just on point and correct . Honesty and great people working there. Never had a problem with understanding anything about my car

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Awesome customer service

By irodriguez11 on 1/14/2019 at 5:34 PM.

I made a 3 hour commute to look at a truck I was interested in and they were willing to wait for me even though I showed up 15 minutes after they closed (this was on a Saturday). They had the truck and paperwork ready for me when I got there. I spoke with Joe & Jason and they were both very helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By benpstewart on 1/14/2019 at 1:27 AM.

Mr. Hester and his crew did an excellent job replacing the motor in my 2002 Tahoe. Mr. Hester is unique in his ability to communicate, and is totally trustworthy!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Oil Leak

By GREKH180 on 1/13/2019 at 7:41 PM.

Yes, the oil leak was due to an oil filter issue (loose) and was quickly remedied. My issue is that either the mechanic OR the individual who brought my car to me after service NOT ONLY had the A/C running and moved the driver's seat, but he/she PROGRAMMED THEIR seat position into the control panel on the door!! Fine, move the seat as you'd like but DON'T ALTER my settings!!! It took me almost three (3) days to re-position the driver's seat to my preferred setting!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Made purchasing a vehicle easy.

By Jws357 on 1/13/2019 at 12:23 AM. Helped by Andrew Lokey.

Purchased my second vehicle from Masters and both times have been great. Everyone is friendly and make the process go smoothly. Anytime I am in the market for a vehicle this is the place I go.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great visit as always.

By Jws357 on 1/13/2019 at 12:20 AM.

I had my truck serviced and everything was done in a timely manner. Always great to work with. Only place I trust with my truck.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Oil Change 2015 Corvette

By RKOBLIN on 1/12/2019 at 8:34 PM.

Justine is a great service advisor. Know him for many years always consistent. Great to work with. My only complaint is that 150.00 dollars is a little steep for 10 quarts of Mobil One Oil Change. Except for the cost every thing else is top notch.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By danlong1014 on 1/12/2019 at 7:24 PM. Helped by Andrew Lokey.

I had a great experience very quick and easy. I would certainly recommend to My friends and family. Vehicle was exactly what was described in ad.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!!

By Reese on 1/11/2019 at 7:27 PM.

The customer service was excellent!! I already refer my family and friends to this location from my past experience. I will only take my vehicles here!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They really take care of you

By SCOTTI0 on 1/10/2019 at 5:07 PM.

Promptly took care of my car and saw to it that it was fixed correctly. Loaned me a car while mine was being worked on. Fixed my car in one day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vehicle Trade Experience

By MAKYLE1 on 1/10/2019 at 12:29 AM.

I have made several trade deals with this dealership and have always found that the trade values on my used vehicle and new vehicles prices to be fair and reasonable. The personal at this dealership are always friendly and treat their customers with respect. I have had the same positive experience with the service department.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very knowledgeable, personal staff that gave me faith my CTS

By Herb on 1/9/2019 at 9:31 PM.

Very knowledgeable, personable staff that gave me faith that my CTS would be well taken care of. Service manager, Ronnie, updated me and kept me informed of the repair progress. Will continue to have all my service needs performed at Master.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Headlight change, quick and cost efficient

By AFRecruiter on 1/5/2019 at 7:35 PM.

Enjoyed the visit, in and out quickly. The service team was very professional, and the repair was very cost efficient. Free donuts in the waiting room sure didn't hurt either.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best!

By 1lucious1 on 1/5/2019 at 6:42 PM.

This is my first time doing business with this dealer and the Service was awesome and most importantly,They COMMUNICATE and LOOK OUT FOR THE CUSTOMERS BEST INTEREST!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service and great customer service

By gdm1109 on 1/4/2019 at 9:02 PM.

Found an issue during routine oil change that prevented a much bigger problem from happening at an unexpected time. Was able to take care of this before my son headed back to college.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

.no review

By KNGHTJO on 1/4/2019 at 4:45 PM.

needed tire replaced on my Corvette. It took several hours but I understand those type tires are difficult to get mounted properly. I have no complaints

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By MECOLEMAN35 on 1/3/2019 at 9:06 PM. Helped by William Schafer.

This was one of the easiest deals on a car that I have ever made. I didn’t feel any buying pressure and they were willing to help me find a car that was in my price range when the first car I looked at didn’t work out.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Oil change

By Yankee64 on 1/2/2019 at 12:12 AM.

My appointment was for 8:30 am and I was at the dealership 15 minutes before the appointment. The car did not go back for service until about 9 am. I was headed home by 9:30 am.

I would recommend this dealer.