Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Good experience

By sdelaine027 on 8/17/2018 at 4:12 PM.

Recommend this dealership to everyone. Good people and are there to help. Works hard to make you happy. Yes they are the walking man friend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic experience!

By paulmschaaf on 8/15/2018 at 5:44 PM.

Everyone helped as much as possible! I worked with Andrew. They helped me understand everything I needed to know. If you’re looking for a new car or truck, go see them!!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

My experience

By dbelcher on 8/14/2018 at 7:09 PM. Helped by Mike in bankruptcy dept. Did a great job.

My experience at Matthews Motors was very good. All the staff were friendly and helpful. I got a good price and Mike worked hard picking out the right vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience in Service Dept.

By dianne456 on 8/13/2018 at 8:49 PM. Helped by Alise, Service Dept..

Called service to explain the problem, told to come in that day. Service tech worked quickly to fix the problem. Alise, was very helpful also.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Good experience

By sdelaine027 on 8/11/2018 at 7:05 PM.

Had a good experience here at Matthew Motors, they were really willing to help me When I knew nowhere else to turn. Yes they really are the the walking man friend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service and great accommodations !!

By timothy186 on 8/8/2018 at 10:35 PM.

Erick was my salesman and was very helpful in getting the car that I actually wanted! I didn't ask for a sunroof but he new that I wanted a sunroof by my visit previously! I'm very happy with my experience and happy with my purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Phenomenal customer service!

By k_natrigo on 8/7/2018 at 3:29 PM. Helped by Service tech (name unknown).

I was looking for a last minute appointment to get my inspection done. Not realizing the service department closed before the office, Mr. Pete gladly took me in 20 minutes before close. Not to mention, the young man who serviced my car was very polite and well mannered. He wasnt pushy trying to sell me anything but rather just educate me. I will be back for future services!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Dallas69 on 8/2/2018 at 8:39 PM. Helped by Mike Kearns.

Wonderful staff takes pride in treating the customers exceptionally well and great vehicle inventory and service as well. Would do business again and recommend them to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience! Friendly staff! Made me feel like family!

By carter.andy65 on 7/31/2018 at 12:20 PM. Helped by Derrick Saunders.

Great, friendly staff! They really make you feel welcome, and will find the best deal for you! Best used car dealership around, by far! If you want a quality used car, go to Matthews Motors in Clayton NC!!

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly and provided great service

By mar2sha on 7/30/2018 at 8:29 PM.

My husband and I shop here the second time around and they have been very helpful. Kim help us greatly with the purchase of our vehicles. The staff work well together particularly when helping us out . Thank you Mike and Carlos. They are up front with you and work hard in most situations. Car selection are really nice for the price they offer as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest Transaction...

By pettisla on 7/29/2018 at 11:13 PM. Helped by Micheal.

A true and honest transaction with a great team of individuals at Matthews Motors. I truly appreciate Kim M, Michael, Kim D & Tyler keen attention to details with my new Ford Focus. The facts, math & resources were gathered in a timely matter. THANK YOU again, continue a job well done!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience with these folks

By kenny.green614 on 7/29/2018 at 12:42 PM.

Found the car online and visited the dealership the next day. The experience was no hassle, Erick was great and easy to work with, and I didn't feel any pressure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best ever

By Rob.Eason on 7/27/2018 at 1:54 AM. Helped by Michael Kearns.

Mr Michael Kearns is caring and the best sales man I ever met and his team is on point. They worked great together and they tell you the truth (no hidden secrets later). They are up front with you about everything and make sure you understand everything, and that you can afford and be able to keep your vehicle. They also treat you like family not just a car buyer. They won me over, anytime I need another car or if someone I know needs one, here will be my first choice. I left driving and crying. God just put two beautiful people in my life and they are family for life. They listened and understood my pain. You will never get that respect anywhere else. They need to hold a class to teach other dealerships how to care for their customers. Great job well done. Thanks for the awesome car! Sincerely Robert E

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!

By 9260071Jm on 7/25/2018 at 9:18 PM.

Matthews Motors is great! The sales rep that assisted me was Andrew Bain and he was super helpful and nice. He made great small talk while we were waiting for an approval. I would definitely go back again to buy a car in the future. I’d also definitely recommend Matthews Motors to friends, family, anyone really.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had an amazing experience thanks to my great Salesman

By Alexisb_93 on 7/26/2018 at 1:58 PM.

I had a good experience with this car lot they worked with you & make sure you are satisfied my salesman “Erick Becton” went above and beyond to get me the car I wanted, he very professional , and he made me feel good about the purchase of my vehicle . I don’t know a lot of car places that take care of their customers like Matthews motors, everyone was friendly & provided great customer service . I would definitely recommend people too come get a vehicle there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond

By Tombo0418 on 7/25/2018 at 8:22 PM. Helped by Ali Moe.

I walked onto the lot with little hope of actually getting something I can afford with my current situation having jumped through hoops at other dealers and not getting the desired results. Matthews Motors took on the challenge and and got me into the perfect car at a price I can afford, but not before they exhausted every option to help me get into my new ride. A special shout out to my salesman Ali Moe who stuck by me through the whole process. And thank you to everyone that pushed until they pulled off a Hail Mary at the last minute. I can't remember everyone's name but thank you all for a low pressure car buying experwince.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great teM

By beccaahoneycutt on 7/24/2018 at 12:09 AM. Helped by Faysal Merhi.

Salesman was very polite and listened to what I was asking for. They worked together as a team to help me get my best deal.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

improved service

By teshiaholley3839 on 7/23/2018 at 9:06 PM.

my service was a lot better this time I complained about not getting my free car wash on my review and someone contacted me to see if i could come back I said I lived in cary so she said she would get it the next time and that they did my car is still shinning the only complaint was that it took a long time because they did wash it but overall I'm satisfied 😊

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Great Salesman and finance manager who was honest and helpfu

By tjsaffo on 7/19/2018 at 10:17 PM.

loved everything! Sales staff and finance manager was great! Only con was detailing department was not up to par and they could do better detailing the vehicles. Loved their honesty and no haste environment

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was great.

By oldiebutgoodie1953 on 7/13/2018 at 6:54 PM. Helped by I'm sorry I know I dealt with more people than what's listed I just can't remember their names but they were all fantastic.

The place was very clean all the employees were very nice the gentleman I dealt with Andrew I just fell in love with him he's the best I would recommend this place highly to anyone who wants a used vehicle thank you for your service and all your kindness.

I would recommend this dealer.