Dealer 2-Year Rating

Overall Rating

3.8 / 5
Customer Service
3.8  
Friendliness
4.3  
Overall Experience
3.8  
Price
3.7  
Quality of Work
3.2  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

2010 Mazda 3

By Brittney B on 6/18/2017 at 6:46 PM. Helped by Jason, Todd.

I was referred to these guys by a friend. I went online to review their cars and found the exact car I've been looking for within my budget. I called Jason and he helped me with numbers before I even made it down to the dealership. VERY helpful! He went above and beyond when I got there to make sure that the payments were within my range. I will recommend friends and family to this dealership. I am IN love with my car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer service is awesome!

By Jumpman23 on 6/17/2017 at 11:04 PM. Helped by Jason, bob, Todd.

maxx auto plus is highly dedicated to making sure your needs are fully met. They go above and beyond for their customers. They are willing to work with any situation. Interest rate too high ? No problem, they do everything possible to find a better price to fit your budget. The atmosphere is very positive and the guys are all fun to work with. They have a nice selection of most vehicles. We will definitely return for future purchases!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Service

By Beeg77 on 6/16/2017 at 2:03 AM. Helped by Dino.

This is our second time coming to Maxx Autos to purchase a vehicle. The customer service here is amazing. The guys work hard to make sure you are comfortable and make sure to answer any questions you may have. Steve and Dino were amazing!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

2012 Focus

By rschindler717 on 6/3/2017 at 8:01 PM. Helped by Dina Sabamagic.

Me and my gf bought a 2012 Ford Focus from Dino Sabamagic, Nice guy, very honest and willing to negotiate on prices to make both parties happy. Very good dealer and feel safe buying from them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people great dealership

By Kasienichole on 6/3/2017 at 8:03 PM. Helped by Dino sabanagic.

Prices of the cars are fair and are good cars. People are patient and very helpful. Dealership makes sure their customers are well taken care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place

By Nancy and Jason on 5/10/2017 at 1:42 PM.

My husband and I went to a lot of dealers to find our son a car. We had a budget we had to stick with and needed something reliable. Everyone at Maxx impressed us, no pressure at all and made it a easy and fun experience. We found our son a car got the price and payment we wanted. It was worth the drive from Kitsap County.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome people

By wendy80 on 5/9/2017 at 3:17 AM. Helped by Dino sabanagic.

The people there were great and spent quite a while with us I would definitely go back to them if I needed a new vehicle. So if you want a new vehicle go there and ask for dino he's the one that worked with us

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Totally satisfied.

By Lydia Leonarda Juarez on 5/4/2017 at 2:14 PM. Helped by Manager.

I would highly recommend Maxx Auto to friends and family. Maxx Auto went above and beyond to help me, they even helped me after I already purchased the car! No pressure - good people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience/ they really listen

By John & ariel on 4/28/2017 at 2:32 AM. Helped by Dino.

I came into the dealership and greeted by Dino very friendly and listen to everything we were saying and took it to heart. Dino helped us very well we came out with a new car not a penny more. I would recommend Dino to my family members and friends to come and get a car that there going to love. Me and my family did not feel threatened as we would if we went to a different dealership or swindled into buying an expensive car. Thank you maxx autos plus and thank you dino for are new car. We really appreciate it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast deal, easy to work with!

By DanR on 4/23/2017 at 3:09 AM.

I needed to trade in a car to get a bigger one. Shawn was very easy to deal with, and made buying this car super easy! Thank you!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Buyer beware

By Capullman on 3/13/2017 at 6:45 PM. Helped by Carlos and Shawn.

Max Auto Sales is a horrible company to work with. We purchased our sons first car here and have experienced the worst customer service in trying to get the license plates. His temporary plate is now expired and the car now sits in the driveway awaiting the Max Auto team to deliver on their obligation to produce the plates. We have been hung up on three times (Carlos and Shawn), and been chewed out twice. Their customer service just stinks! This dealership is riddled with a staff that sums up the term "Used car salesman". Buyer beware!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Awesome experience

By Jameson on 3/6/2017 at 5:51 AM. Helped by Jeff Z, Shawn S.

Jeff and Shawn were super helpful, explained financing options as it was the first time I have financed a car, and helped me pick out a fun car well within my budget. After taking it to be inspected it checked out perfectly which was a great feeling. They advised me on how to build my credit and when to return for an upgrade with my higher credit. They were awesome to work with and I would highly recommend them and Maxx Autos Plus 100% for all your car needs.

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
4   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Sold my son a fixed up wrecked car...

By Dad of two on 3/6/2017 at 12:14 AM. Helped by Sean.

Maxx Auto sold my son and his mother car that was in a wreck. I don't care what Carfax said!!! The car pulls extremely to the left. It's going to cost over $1500 plus to fix. All the damage to the car is behind new sheetmetal and new wheel well liner! I don't think Sean the salesman is too honest. I think he did things legally, but dishonest!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Puyallup's best place for a used car

By Jamie M on 2/20/2017 at 9:03 PM. Helped by Shawn, Jeff.

We shopped the Puyallup-Tacoma area for the past few days and we stopped here after noticing online that they had some vans we could possibly be interested in. After looking at several other mini vans for the family at other car dealerships this place was the only place that made us feel like family. No pressure at all and let us take the van to lunch and check it out for a while which was pretty nice. After checking it out and having it inspected at a local shop we decided to buy it, we are pleased with the van and the way we were treated the whole way through. They got us a very good interest rate which was unexpected due to our credit needing a little work. These guys care about making sure your experience is fun.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By E. Berg on 2/19/2017 at 8:35 PM. Helped by Jeff, Shawn.

After shopping at 3 different places these guys were top notch and professional. They made the used car buying process simple and fun. All the used cars and trucks were nice and the place was very clean. We will definitely be back for our daughters car soon.

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
4   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Buyer Beware

By feel used on 9/24/2016 at 8:50 PM. Helped by Chris, Bob.

We received a text message from one of the salesperson on selling our truck we bought from them last year; we were really apprehensive about going in & giving them a second chance because our first experience was really bad. While there the car salesmen promised to earn our trust back by buying our truck back & deceived us in believing that our truck was going towards a new used car. He also knew we wanted lower payments because of our finances & still took advantage of us! We went back in because with all the hidden charges we are going to be paying double for this used car; we talked to another guy who made my wife feel stupid. We feel really taken advantage of by this company! We will stir everyone we know away from this company!

I would not recommend this dealer.

Overall Rating

2.0  

1   Customer Service
4   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Unethical

By AlyA on 7/21/2016 at 2:52 PM. Helped by Sean, Jim.

Bought a car 05/23/2016. Two days later check engine light comes on for O2 sensor. Salesman said taken care of, light reset. Six days later light comes on again for cylinder four misfire. Mechanic estimates $300 to tune up, despite salesman saying car had a tune up done. Mechanic says maybe will solve problem, not guaranteed. 07/18/2016 car completely dead, in shop with electronic failure, estimated $200-$600 for diagnosis only, not repair. No help what so ever from Maxx Auto Plus despite earlier promises from manager to check with owner about covering the cost of the initial estimate, and no response back to complaint filed with the attorney general's office. Shows an obvious lack of concern for customers already struggling financially.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Do not buy here!!!

By No way on 3/12/2016 at 12:32 AM. Helped by Web/Chris.

Initially wrote a good review and was hoping the small problems with the car where just that. But unfortunately the problems where much worse and obviously covered up and not told to us. I make just enough money to feed my wife and two kids so having to deal with thousands of dollars In repairs to a vehicle we paid a lot of money for was devistating to us financially. All we got was the run around and told there's nothing they will do. Keep in mind all this was taking place when the vehicle was still under there 3month 3000 mile warranty. Which is joke because it only covers up to 500$. I highly recommend looking anywhere else but max auto.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Good place if your looking for a used car

By Don P on 3/8/2016 at 6:22 AM. Helped by Jim, Jeff.

Shopped at many different places over the last few weeks and found junk. We stopped in here and found several cars in our price range in good condition running and looking. Needless to say we landed on one and we love it! Thanks everyone at maxx autos plus for taking your time with us as for we can be kind of difficult when making decisions. We will defiantly be back.

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
3   Friendliness
2   Overall Experience
1   Price
1   Quality of Work

Let the buyer beware!!!

By Dee on 1/8/2016 at 6:59 AM. Helped by Jeff and Alvaro.

Don't be lulled into this car lot by a Facebook page or other media that can be easily manipulated by the staff. Maxx Autos Plus in an average dealership with a warranty gimmick and a couple of above average salesman who know how to practice their trade. Research everything thoroughly. Don't get complacent on the entire sales transaction as I did. LET THE BUYER BEWARE! I'll never step foot into this establishment again so not recommending Maxx Autos Plus to my family and friends is a given.

I would not recommend this dealer.