Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.9  
Quality of Work
5  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5 Star Customer Service!

By Meyer119 on 8/12/2017 at 8:10 PM. Helped by Joel Montijo.

I bought my car from Mazda City of Orange Park and it was amazing experience. My sales rep, name was Joel Montijo and he was very informative about the different options and deals. I contacted Joel a couple of days before I came into town on for an event to ask him if he could look into a few cars for me that were manual. He asked me a few questions about what I'm looking for and he used my answers to find some options for me. I set up an appointment with Joel while I was in town, and when we met, Joel had everything ready to go for me to look at. He gave me the run down about my different options and he was very transparent about everything. Joel did not lead me astray and made sure I completely understood my different options. I decided to go with the Mazda 3 Touring 2.5 hatchback and I was not disappointed. I am very satisfied with my purchase and very satisfied with Joel's 5 Star Customer Service. I would recommend anyone looking for a car to contact Joel Montijo. You will not regret it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks Mazda City

By mimitomany on 8/14/2017 at 12:55 PM. Helped by Joel Montijo and Victor.

I recently purchased a Mazda CX-5 from Mazda City of Orange Park. The salesman who helped me was Joel Montijo. Joel was very helpful and attentive. The day of my test drive he was busy with another sale but made sure I had Victor to show me the cars. Joel made sure I was well taken care of and Victor fit he bill. Joel answered my texts and emails in a timely manner and was very knowledgeable about the cars I was interested in. In the end, he got me a great deal on a beautiful car. The experience was nearly effortless. Thanks Joel!!! Love my new Mazda ZOOM ZOOM!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stress-free purchase thanks to Joel Montijo!

By edwinstephens on 8/2/2017 at 12:11 PM. Helped by Joel Montijo.

My wife and I began our search for a new car in April 2017, with the intention of driving our new car home by the end of July. During this time, we communicated and negotiated with approximately twenty dealerships in Florida, Georgia, and Alabama. Our research and analysis of car reviews and vehicle amenities was exhaustive, but led us to the car we ultimately purchased: the Mazda6. Joel Montijo of Mazda City was the best salesperson to work with during this process, and ultimately why we decided to make our purchase at Mazda City. Joel is respectful, knowledgeable, and helpful. He was a man of his word before, during, and after the sale of our new car, and he helped us through every step of the new car buying process, which was smooth and stress-free. I encourage everyone to buy their next vehicle from Joel Montijo of Mazda City in Jacksonville, Florida.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME EXPERIENCE

By Fred on 7/31/2017 at 9:17 PM. Helped by Rosemond Lucombe.

Just purchased a brand new 2017 Mazda CX-9 from the Masdza dealership on Blanding blvd in Jacksonville Fl. I had the best sales service experience ever consideration having purchased several vehicles in the past. Sales person Rosemond Lucombe was excellent. He took time to listen to our needs, he was courteous, straight to the point and did not try to over sell. I always appreciate it when a person is direct and honest. I enjoyed the experience of buying a car from him. I would encourage seeking Rosemond assistance to anyone who is interested in buying a Mazda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience at Mazda City

By KMo02 on 7/25/2017 at 1:04 AM. Helped by Joel Montijo, Kristie Roderick.

As soon as I pulled into the dealership I was greeted by a friendly face. The dealership had exactly what I was looking for on the lot. They we're very knowledgeable of all the car's features and how it compared to other models and trim levels. Price negotiations went very smooth. Joel was my sales consultant and he was very friendly, kind and communicative. He took a lot of time to discuss all my options. He is very knowledgeable in the business. The service manager, Kristie went above and beyond to make me and my family comfortable while going through the car buying process. My experience at a Mazda City was very positive and I would not hesitate to purchase another vehicle from a Joel.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and Knowledgeable Customer Service

By stratplus1 on 7/20/2017 at 1:25 AM. Helped by Joel Montijo and Matt Schultz.

Joel and Matt did an outstanding job getting me set up with a brand new Mazda 6. They were knowledgeable and seemed genuinely interested in educating me and answering my questions versus needlessly up selling me. Wherever I end up I hope I am able to come back to deal with these guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Buying a car CAN be painless!

By Sharky5133 on 7/18/2017 at 7:44 PM. Helped by Joel Montijo.

We had an awesome experience buying our new Mazda CX-5 from Joel Montijo at Mazda City in Orange Park! Everyone was great. Joel was exceptionally knowledgeable f the product and made the whole process so smooth. I highly recommend Mazda City of Orange Park and be sure to ask for Joel Montijo!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mama is HAPPY!

By gabbagail on 7/9/2017 at 4:29 AM. Helped by Victor Thompson,.

This was the 2nd car dealership that day I had visited. I already had in mind the size of the car I wanted and the amount I wanted to spend . My salesman Victor Thompson listened to me, pulled a couple of cars that met my criteria and explained the different options.He then left me to look it over without pressuring me. I knew then I found what I had wanted. I was really surprised that it would cost me less than what I expected after my trade in . This was my 1st time purchasing a Mazda and it will not be my last .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price
5   Quality of Work

Mazda City of Orange Park

By anthony2410 on 7/8/2017 at 1:16 PM. Helped by Victor Thompson.

Mazda City Mazda City of Orange Park had the car we wanted at a fair price. Victor Thompson and the rest of the staff provided professional and personable service. We are extremely satisfied with our 8th Mazda!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

A pleasant experience with no blind spots

By George on 7/6/2017 at 6:52 PM. Helped by Joel Montijo.

Our entire experience at Mazda City has been a very positive one. I had written to them enquiring about the CX5 and when they had a one that matched my needs, they got in touch with me - and made sure they were able to see it through with all that we asked for. Joel Montijo was our sales consultant - and he was extremely accommodating and a pleasure to work with. He had the entire paperwork ready beforehand, so that we wasted no time while at the dealership. He took 30 minutes to explain all the new features and helped customize everything, so that we weren't scrambling for it later. I would definitely recommend Joel and Mazda City of Orange Park to all those looking for a Mazda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy car buying experience

By David on 7/5/2017 at 3:40 PM. Helped by Joel Montijo.

I went into the dealership and was very clear from the beginning that I don't play games and I don't appreciate having my time wasted. The salesperson that I worked with handled the negotiation and sale of the vehicle with no pressure. I can't speak for the other sales associates at Mazda City but I would recommend working Joel if you want to have a positive car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience at MazdaCity!

By Robert James on 6/29/2017 at 1:06 AM. Helped by Joel Montijo.

I was looking for a new vehicle and had a great purchasing experience at MazdaCity. I worked with Joel Montijo, who was very professional and extremely knowledgable about the Mazda 6. He made sure that I understood all of the car's features, as well as the leasing and financing options that were available. There were no high pressure tactics or back and forth with "management" regarding the sales price. Everything was handled very professionally and efficiently. Looking forward to many enjoyable miles in my new Mazda.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recommend Joel Montijo of Orange Park Mazda

By Al & Lynne on 6/23/2017 at 5:06 PM. Helped by Joel Montijo.

We had a very pleasant visit to Mazda City of Orange Park by working with Joel Montijo to buy a 2017 CX-9. He was quite thorough and very easy to work with. Every detail was handled with complete professionalism and honesty.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Outstanding!!

By Deb123 on 6/12/2017 at 2:28 AM. Helped by Joel montijo.

A great experience thanks to Joel Montijo! He answered all my questions about the new miatas. Really put me at ease. This dealership is lucky to have him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a car from them and would recommend!!!

By Pablo_from_jax on 6/5/2017 at 7:34 PM. Helped by Joel Montijo, Victor Thompson.

After several visits to many dealerships in the area, we finally came across Mazda City. We were helped by two of their sales representatives, Joel Montijo and Victor Thompson, and they were super accommodating and welcoming from the start. They found us the right car, and for a very good price! Their pre-owned vehicles were clean and well-inspected prior to being put up for sale. Joel helped to finalize the purchase for us, and he was extremely professional, patient, and communicative throughout the entire process. After having been to several dealerships (7 total) looking for our car, I can tell you that great service such as this is not the norm wherever you go. I recommend them and would look to them first for our next vehicle purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Sales Rep

By James M Franchebois on 5/27/2017 at 1:10 AM. Helped by Joel Montijo.

Joel Montijo, the sales representative who helped us, was fantastic. He was thorough, professional, and fast. This was especially excellent for our needs because we needed the car deal finished on a deadline, and he exceeded the time we had for the price we could afford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Customer

By APittman on 5/26/2017 at 11:58 PM. Helped by Victor Thompson.

I would recommend Victor Thompson many times over. We live over an hour away, but came back to work with Victor. He is knowledgeable, easy to contact, and patient. Our buying experience was great and I have already recommended him to a co-worker. Thank you, Victor!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

100% satisfaction.

By Kassie Nichols on 5/22/2017 at 7:00 PM. Helped by Joel Montijo.

Out of all the dealerships I have visited in the past month Joel & Mazda City in Jacksonville was the only one that took the time and explained all details all the gidgets and gadgets that is on the Mazda3 Touring.. I would still be lost if it wasn't for him. When I couldn't figure something out and I know it was late at night I texted him and asked what to do he texted right back with the answer. I know a lot of people in sales that would have ignored you until 8am or a little later to answer you back. Know matter how far I had to drive it was well worth my time. I would recommend all my friends and family to Joel @ Mazda. Greg in financing was awesome too. Thank you so much for making my dream come true and getting me the car I really wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Miracles can happen

By Clavkin2117 on 5/21/2017 at 3:14 PM. Helped by Joel Montijo.

This was my first experience with a dealer. I used always go through CarMax so i was a little nervous. However, going this route was the MOST personalized purchasing experience of my life and i have no regrets doing so. Thanks to our sales rep Joel Montijo!!! Joel and the amazing team here literally made the impossible happen for me and my family. He listened to our requirements, needs and wants (which again seemed unreal to me due to our trade in situation) and put SO much effort into making sure he made it happen. I ended up with the car that he picked out which is just perfect for me and I could not be happier. ? With absolutely no pressure, he completely went ABOVE & BEYOND our expectations and without hesitation i would highly recommend not only purchasing from this dealer but from Joel directly. You will not be disappointed!!! See you guys in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Magic City

By Iconixk on 5/21/2017 at 3:14 PM. Helped by Joel Montijo.

From start to finish, my experience with Mazda City was unbelievable. I had the awesome pleasure of working with Joel Montijo. If your looking for someone to sell you a car, but not "sell" you a car, then Joel is your go to. I went into Mazda City with a specific set number in mind and the team did everything they could to work with me on getting to that number. Not once did I feel I was being pressured or duped into buying or leasing a vehicle. Great experience. Great team. I'm glad I chose Mazda City! Furthermore, it was a refreshing to actually sit down and have a conversation with Greg who handled the Financing aspect of the vehicle. From my experience in the past, dealers want you in and out, Joel and Greg made my experience much more personal and welcoming. Thank you guys!

I would recommend this dealer.