Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New 2018 Mazda 3

By 2018Mazda3 on 1/14/2019 at 1:28 PM. Helped by Joel Montijo.

Joel Montijo assisted me with the purchase of my new 2018 Mazda 3 and I could not be more pleased with the entire experience. They were able to provide me with the best out the door price and were upfront with all the numbers. No negotiation required and they were still the lowest dealer around. Best of all, they drove the car out to me which saved me a full day worth of driving. Joel answered all my questions and really made the whole car buying experince hastle free. If you are in the market for a new vehicle, I would definately reach out to Mazda City to see what they can do for you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love my mazda cx5

By Vicky - Pace FL on 1/13/2019 at 2:52 PM. Helped by Lee Goldinger and Greg in finance.

This dealership is 5 hrs from my home. Beginning with the first call, to driving out of their dealership with my new car, salesman Lee Goldinger made this a wonderful experience. Lee had the paperwork ready for me to sign as soon I arrived. I was at the dealership for about 2 1/2 hrs and the majority of the time was spent on going over all the features Thank you Lee, this dealership has earned my future business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Dept Review

By Deb1231 on 1/7/2019 at 9:43 PM. Helped by I don’t remember.

Brought my car in for recall fixes and they were very friendly and helpful. I made the appointment about a week in advance and the were very accommodating with days and time. The wait was only about an hour. I also brought my key in for a battery change and was given excellent service that day also.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied Customer

By Suzziecute on 1/2/2019 at 9:47 PM. Helped by Victor Thompson.

I recently went to Mazda City in Orange Park and was very happy with the salesman Victor Thompson he greeted me with respect and was very attentive to my questions pertaining to the vehicle I was interested in. He took me to test drive the vehicle and I appreciated his patience knowing this was the very first time I driving an SUV. I told him I was just looking and he was very understanding and because of his courtesy towards me I was able to make my decision to purchased my vehicle from Mazda City. Thank you Victor for going over and beyond to make my purchased without any hassle. I would not hesitate to recommend Mazda City and Victor Thompson. Sincerely,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Well Done Mazda City

By magills670 on 12/31/2018 at 1:17 AM. Helped by Michaek Edwards.

Mike was willing to listen to me and was very helpful. I love my new Mazda CX-5. I am very satisfied.Thank you Mazda City

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, excellent, & thorough

By Ksully894 on 12/30/2018 at 3:21 PM. Helped by Joel Montijo.

I just purchased a 2018 CX5 from Mazda city orange park and I love it! Joel Montijo was an amazing salesman’s , and helped the process of buying a new car much easier. He was very fast and thorough, which made my experience even better. Joel was very well educated on the CX5, and was able to show me some exciting features I didn’t know about. I would definitely recommended coming to Joel for an excellent experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great experience!

By Flora1971 on 12/29/2018 at 10:00 PM. Helped by Dennis Graham and Greg Fouche.

Today I purchased my third CX5 from Mazda City. Not only did they win my loyalty with my first purchase several years ago but they solidified my choice with their service department. I drive all the way from the Northside to Orange Park even for my oil changes. Dennis Graham has been my salesman the last two times and I can’t say enough about the experience. He is friendly and did not pressure me in any way while being extremely knowledgable and supportive. Greg Fouche in finance was also a pleasure to work with again. Mazda is a great car and Mazda City of Orange Park is the place to buy one.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Awesome low-stress buying experience!

By AllSmiles on 12/29/2018 at 7:20 PM. Helped by Lee Goldinger.

I went to Mazda City yesterday to continue my search for a pre-owned SUV. I was not especially looking forward to the visit, based on my recent experience with other dealerships in the area. My Salesman, Lee Goldinger, put me at ease from the very beginning, and worked with me very patiently as I made my choice. I am now the proud owner of a 2016 Mazda CX-5! I can honestly say that I have never had a car-buying expeience like that before. Everything was low-key, no pushing, very informative and -dare I say- fun! Lee was friendly, helpful, knowledgable and entertaining. A special thanks to Gene, Steve and Greg for helping to make the actual purchasing part easy. I would definitely recommend Mazda City to anyone looking for a new or used car! Ask for Lee - he is one awesome guy to have on your side through the experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership I have ever found

By Camila on 12/27/2018 at 3:36 PM. Helped by Victor Thompson.

I went to Mazda Orange Park to inquiry about buying a car and the service was great compared to other dealerships. Victor Thompson was the one who helped me in the process of finding the perfect car and he was very helpful, friendly and not pushy at all. If we ever have to buy another car we will definitely go back to this Mazda and hope Victor can help us again. Also my new Mazda is great! It drives very smoothly and the new technology of the car is perfect to our needs. I love my new CX-5 2018 Thank you again Victor for such a great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience from beginning to end!

By OKWeber on 12/25/2018 at 3:23 AM. Helped by Victor Thompson & Greg Fouche.

Friendly & professional staff; helped to make the transaction easy and informative. Special shout out to our Salesman Victor Thompson & the Finance Manager Greg Fouche as they are integral pieces to the puzzle of what makes a dealership stand out amongst the rest. I absolutely love my 2019 Mazda CX-9!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, Friendly, Honest, Excellent Service!

By tlane427 on 12/23/2018 at 4:58 AM. Helped by Dennis Graham.

I recently bought a new car at Mazda City of Orange Park! I am completely satisfied with the service I recieved and am really enjoying my Mazda 3 Sport. Every step of the process was explained to me and none of my questions went unanswered! Mr. Graham was so patient and personable, it made the entire process smooth and enjoyable! I got a great deal and am very happy with my decision to go with Mazda!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience at Mazda City! Love my new CX-5.

By Cathy.Butler on 12/21/2018 at 12:36 AM. Helped by Michael Edwards.

My sales person Mike was great. Very friendly. He had answers to all my questions. I would tell anybody who is looking for good service to go see Mike at Mazda City. I love my New Mazda CX-5. Thanks Mazda City!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great Dealer and Sales Staff

By Ali on 12/19/2018 at 9:24 PM. Helped by John Calcaterra.

Our sales experience at Mazda City was Amazing! We had located the car we were interested in online. Our sales associate John Calcaterra was very professional, kind, & knowledgeable about the vehicle we went there to look at. He and the team there went above and beyond to get us the best deal. I would suggest that anyone in the market of buying a car, go visit John Calcaterra and the great team of Mazda City!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a new Mazda 6 at Mazda City

By Jenna.Boyle84 on 12/17/2018 at 3:32 PM. Helped by Michael Edwards.

I recently visited Mazda City of Orange Park to buy a new Mazda 6. I had a wonderful experience, thanks to my salesman, Mike Edwards. Would definitely recommend coming here to buy!! Great service from the whole staff. Big thanks to Mike for making this such a memorable experience!! Jenna Boyle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had a fun no pressure shopping experience

By Mymazda on 12/17/2018 at 1:38 AM. Helped by Mike Edwards.

I knew I wanted a new car but wasn’t sure which kind. Mike Edwards was patient and informative on the test drives. I did go home with a new lease on a Mazda 3 grand touring. They got me the model and color I wanted. The entire staff was pleasant and supportive! It was a very happy experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Joel Montijo is Great and the Car is Great

By Cintronology on 12/13/2018 at 2:05 AM. Helped by Joel Montijo.

I've been working with Joel Montijo for almost 9 months now, negotiating a good deal on a new Mazda. I already owned a Mazda, and with Joel I'm two for two on excellent Mazda Dealer Experiences. Whenever I brought my car in for servicing, Joel made time for me to talk deals, options, and new features even when it was clear I wasn't buying any time soon. Joel is a great resource for research on Mazda cars; he knows his stuff and goes out of his way to study the features and option packages on the cars. During this car buying journey I went to many dealerships and still found myself coming back to Joel because I knew that he knew his stuff, and that I could talk to him like a real person. Walking into Joel's office is like walking into a Mazda fanatic's room; walls are lined with awards and positive reviews from publications that Mazda earned with their excellent cars. Joel is the best around and he has a bright career ahead of him as a salesman who keeps informed, keeps it no pressure, and keeps it real.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Staff

By Bcaldow on 12/12/2018 at 8:25 PM. Helped by Greg Fourche.

If you are thinking about getting a new car in the Jacksonville FL area, stop by and talk to Victor Thompson at Mazda City of Orange Park. Victor makes the entire process easy and pleasant. I was in the market for a Blue 2019 Miata RF, and had learned how scarce this car is. I was told by a couple of people that I would be waiting or it for a month or more. And then I met Victor. When I told him what I was looking for, he found it and had it ready for me in three days. Great customer service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service

By magills670 on 12/12/2018 at 6:32 PM. Helped by Mike Edwards.

This is our second Miata from Mazda City. We new just what we wanted and Mike found it for us . Another great experience from Mazda City.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Meow!

By Nahimgood on 12/6/2018 at 8:15 PM. Helped by Lee Goldinger.

Lee Goldinger was fantastic! Very personable, never talked down to us, and worked with us. He got us a great deal and I couldn't be happier with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Luis- best customer service

By natashaw25 on 12/4/2018 at 4:06 PM. Helped by Luis Serna.

We bought a 2019 CX9 through Luis at this dealership recently. It was the best experience I could have hoped for with him. He was knowledgeable, kind, and worked diligently to make sure we had the best deal we could. He was patient with us, and understood the process which made us feel comfortable and confident. I highly recommend Luis as well as the other staff at this dealership. It was our second opinion on the same model car, and was by far the better experience.

I would recommend this dealer.