Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.7  
Overall Experience
4.5  
Price
4.4  
Quality of Work
4.6  
Service
1.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This dealer had all the selections that I was looking for.

By Carlos on 5/27/2017 at 11:09 AM. Helped by Hoss.

I shopped around for over 3 months and MOM is the only dealer in north Texas that had all the cars that I was interested in looking at plus they also had the price range that I was looking for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dane was amazing!!

By dmccorkle on 5/20/2017 at 2:26 PM. Helped by Nasser & im sorry I can't remember the other finance guy but he was great too.

I went to get out of a bad lease deal & Dane stayed with me until the bitter end. Although the deal wasn't as perfect as I'd hoped, I got the best one possible under the unfortunate circumstances that I was dealing with. Everyone was awesome & did what they could to help & I have an amazing new car now & things will get better. Thanks everyone but especially to Dane for all he did & his steadfast commitment in making sure I knew all about the car's features when we were a few of the last ppl left in the entire dealership...thanks Dane I really appreciate all that you did & wish you the best in your future medical profession (whatever path you choose to follow) I know you'll be exceptional at whatever you do!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing!

By Sayna Monadjemi on 4/29/2017 at 3:53 PM. Helped by Tony.

I found a Miata I fell in love with on CarGurus and messaged Gabby. She helped me out for a few days straight and did everything in her power to make it possible for me to purchase my Miata. She responded to her texts immediately which was very impressive!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome service

By Jelani on 4/26/2017 at 8:39 PM.

I went into Mazda to get my boyfriend a Mazda 6 & 3 days later I came to get mine. It's all because of Gabby's excellent customer service. She was so knowledgeable and patient the whole process was a breeze. She was extremely helpful and we both walked out with new cars same day. I couldn't ask for a better experience. Thanks Gabby!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Smooth same day process

By Don Huynh on 4/24/2017 at 3:07 PM.

I came in just hoping to figure out the finances in owning a mazda cx-5 but luckily was able to start immediately and got the car that same day. I give huge thanks to gabby for helping with the process with as much as she could as her position.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, no pressure sales.

By jatonk on 4/22/2017 at 11:39 PM.

Very good customer service! I appreciated our salesperson's patience in teaching me to use the new technology. We really had a set price in mind for a new car and Mike did all he could to work with us. I drive away very pleased.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time car buyer

By Austinthejeepguy on 4/13/2017 at 4:26 AM. Helped by Hoss!!!.

I cannot say enough about this dealership! They were so warm and personable. I will definitely be back to do business with Ryan and his "family." They helped me understand everything I had questions about, because I was clueless about most of it. Ryan, the owner of the dealership, said something that really stuck with me. He said that the car business died a long time ago, and that he was in the "people business." You definitely stood out in my eyes! Thank you so much for all of your help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Corey M on 4/9/2017 at 6:31 PM.

First, this is the fastest that I have ever been in and out of a dealership when buying a new car. That's a huge plus. Second, I made it explicitly clear that I HATE the price game and do not enjoy the process of buying a care. I only enjoy the car after the transaction. Mazda stuck to their word on the price and did not give me the runaround on anything. This was great. When I purchased a Toyota 2 years ago, I spent hours in the finance office declining more things that I can recall. This dealership is awesome.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service

By Yolanda happy with Mazda ! on 4/8/2017 at 5:47 AM.

This was my second car that I have gotten from Mazda . The buying experience was amazing .i didn't have to go back and forward about what I wanted and what I need to pay . I listed all my must have features and the color .I had very little time and didn't want to be at Mazda all day, I only came by to get my tired fixed on my other Mazda 2014 . While waiting on my tire to be fixed Reggie ask if I liked the mazda I was looking at which was the Mazda 2017 .i told him I lie the car and in about a hour I was reday to leave in my new car !! I was extremely happy with the price and the customer service I had received by the staff ..defiantly telling all my friends and family about Mazda !!!! ;)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience!!

By Kristen & michael on 4/7/2017 at 6:29 PM.

Gabby was awesome. She helped us get the deal we wanted on our new truck. No hassle or high pressure. This was the experience we were looking for our sale. Fast turn-around on the paperwork too. We didn't want to be sitting in the dealer all day long. Thanks Gabby!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Efficient and great customer service!

By Lvalenzuela on 4/6/2017 at 4:34 PM. Helped by Nassar.

After searching high and low for a vehicle with a 3rd row and dealing with other pushy sales reps that didn't listen, we ended up at Mazda of Mesquite. We walked in and told Jon exactly what we were looking for. He didn't waste our time or his. They ended up having the perfect car for our family - Mazda CX-9. The beautiful car had more than we could ask for and at the perfect price. From walking in, meeting the owner Ryan, to finance, to walking out with keys, we were treated with respect and felt like valued customers. They listened to our needs and not only met our expectations but exceeded them. I highly recommend sales rep Jon and the entire team. Thank you for our new blessing!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealership Ever !

By Kiaraaaaat on 3/24/2017 at 3:55 PM.

Went in with the intentions of purchasing a different vehicle however I got a new vehicle and it has everything I ever wanted in a car. They worked with me on the payments and made sure I was comfortable and happy with my purchase. The process was very smooth and I did not spend hours in the dealership !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great salesman

By proudmazdaowner on 3/22/2017 at 4:02 PM.

Everyone was very nice but Christian did a great job taking care of us. Great guy and what an asset to the organization. I will defiantly buy a car from Christian again.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Loved the service

By NATHALY94 on 3/21/2017 at 5:09 PM. Helped by Merari.

Had great customer service from the moment I stepped in to the moment we drove out with the new vehicle. I wish the price of the car would have included the warranty and GAP, but unfortunately in order for me to get the price I wanted I had to give up those benefits.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Susan1934 on 3/21/2017 at 3:33 PM.

Got very good service.! I liked working with Greg. He had my interests at heart. Had a very good experience buying my car. I would go back there .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By odiaz8 on 3/9/2017 at 4:10 AM. Helped by Donald Fisher and Ryan Justice.

The staff was excellent and assisted with any questions I had regarding the car I purchased. Management is courteous and prompt with delivering the unit. I strongly recommend this Dealership. Its a MAZDA "Enough Said" Great Car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesomeness

By gutlessocean on 3/7/2017 at 9:13 PM.

Awesome experience with Mazda of Mesquite! I've been to several dealers in area and wound up upset and confused by the time I walked out on the negotiations. I'm glad I happened onto this dealership. They were courteous, friendly and bent over backwards to make me feel happy. I will come back here in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!

By Poorboy on 2/23/2017 at 12:17 AM.

everyone at the dealership was very friendly. Great service. I would highly recommend this dealership to anyone looking for a new car. They at every knowledgable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy trade in experience.

By Chefpatty on 1/26/2017 at 1:08 AM. Helped by Terrsa Mayon.

I was trading in my 2015 looking to lower my payments. Theresa had two great options for me. I was test drive them both and was given payments options. Totally met my criteria.

I would recommend this dealer.

Overall Rating

3.4  

3   Customer Service
4   Friendliness
4   Overall Experience
3   Price
3   Quality of Work

Great service from employees, poor sales management.

By Zachripp21 on 1/18/2017 at 12:20 PM. Helped by Donna John.

To keep it as short as possible I won't go into too many details, I had a great experience with Donna at the front desk, she resolved my issue and went above for me. Throughout the sales experience I'd also recommend John, very quick and to the point and got me what I wanted. Now for the multiple sales managers I've dealt with, they've all pissed me off in one way or another. Rushing sales, pressuring which is typical, and not knowing anything about a single vehicle there, as well as straight up lying on multiple occasions (ie. they said a recall was done on my vehicle pre sale, well guess what I had to go back for 2 weeks later during inspection?). Overall experience was fine, management is lacking but the one's who work the most and actually put effort into their jobs are the good ones.

I would recommend this dealer.