Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
3.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very knowledgable and personable sales person

By Joe Wolff on 9/17/2019 at 2:09 AM.

Highly recommend this dealer and particularly Charles... he is quite thorough and well versed in the explaining the vehicle and the various differences between products

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Willing to work with me

By Gregl on 9/17/2019 at 12:18 AM.

Willing to negotiate. Willing to compromise Willing to deliver Salesperson knew car inside and out Drove 1.5 hrs to deliver Bought and negotiate using internet Great warranty

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great dealership and sales men

By Florencio torres on 9/8/2019 at 11:47 PM.

Charlie t was a great salesman, very informative and did not make me feel like I was getting a bad deal at all, showed me every detail of the truck I was buying, great guy, great deal, great dealership. I no were I’m going and who I’m talking to for my next truck...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Charlie is great!

By Lperez on 9/2/2019 at 2:32 AM.

Every time we need a new lease or options for the next car Charlie is an amazing help. He’s true to the point and he does a great job explaining all about the car. He’s very friendly and he makes the car buying experience less stressful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Charlie T. Spring Jr.

By Teddy35 on 8/29/2019 at 2:49 AM.

He was amazing! Great customer service, very knowledgeable and passionate about Mazda. Thank you very much Charlie T. Eating Jr. God bless you always and thank you for your service!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great Buying Experience

By Mark T on 8/28/2019 at 7:54 PM.

My first time at the Mazda dealership. Larry Stemle was my salesman, very professional and helpful. Larry will definitely go the extra mile for you, (in my case miles). Ask for him when you arrive. Also MIchael McMahon handled my paperwork, and actually found a way to save money on my tag. Thanks for the extra effort on both your parts. I drove 60 miles to get there and it was definitely worth it. Mark

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience
5   Price

Scott Fink and his team offer the best deals in town .

By mish522 on 8/25/2019 at 12:02 AM.

Tony Balter is one of the best managers i have worked with , he was very warm and wanted to sell you the car but worked with you didnt have act like he didnt care like i have experience in the past he was great . I hope he is there when my lease is up. And Charles Epting is a very nice patient sales man and knows everything abut the car you are buying unlike some people dont know much ..I got a very fair trade in on my Genesis Coupe and one the Red mazda 3 hatch back its full of features . Thank you Scott and every one i will be back when the lease is up..

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

First time purchase NEW vehicle!!!!

By Farmer2019 on 8/23/2019 at 3:28 PM. Helped by Jason Schroeder.

When initially visited dealership it was to service my car. After sometime there with the Service Department (Don Smith) it was determined it was in my best interest to trade vehicles. It was then I was introduced to Charlie Epting who throughout the entire process was pleasant and very knowledgeable about the vehicle I chose. I was then introduced to Jason Schroeder in Finance. Initially the experience was rocky but after the fantastic efforts of Jason the road seemed smooth sailing and I’m now driving my first time purchased new vehicle (Mazda CX 5)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience

By Usernameseven on 8/18/2019 at 11:43 PM.

This dealership matched and beat prices from all Mazda dealerships in the area. There was no pressure to buy any add ons. I would 100% check them out! Charlie and Tony are awesome!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people at every level!

By Stasi on 8/20/2019 at 2:56 PM.

This was a bittersweet first vehicle purchase for my teenage son and I couldn’t have asked for more peace of mind with the safety features that came along on this model as a concerned mother. Charlie Epting, Jr. (Sales) was amazing to work with, a breath of fresh air as a car salesman, and unfortunately not the first place we started our vehicle search. He was patient with the selection process, kind enough to take his time making sure my son was comfortable with the vehicle and all it offered with his wealth of vehicle knowledge and patience with our tutorial lessons, very thankful for his attention to every detail and thankfully his involvement didn’t end at the agreement to purchase. These are great people here at every level! Financing was fast and painless, warranty program and maintenance package couldn’t compare to any other place visited and the manager staff was very hands on without the wait of the back and forth negotiating.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The easiest experience YET!

By katielady2284 on 8/6/2019 at 10:22 PM.

Wesley Chapel Mazda was so great at making this the easiest transaction I have ever had! They were willing to be negotiable and understanding of my situation. They gave me everything I asked for and did it in a very short period of time! I will continue to give them my business for a very long time! Charlie my sales Rep was so professional and made getting my new Whip so much fun!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was a dream come true

By ina1968 on 8/4/2019 at 4:01 AM.

I came to this dealership with the intention of getting a value on my car that I brought from canada so I can register it in the state of Florida, but because of the friendly and professional way the dealership handled my situation I decided to purchase a new CX9.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Foneman on 8/2/2019 at 6:04 PM.

Charles the salesman and Chris the GM at Mazda were the most professional, knowlegable,and the nicest men I have ever dealt with buying a car and I have dealt with many

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Easy Peasy

By mellybean on 8/2/2019 at 5:57 PM.

I had a very pleasant time doing business with the folks at this dealership. The transaction was smooth, the staff were fun and personable, and I got exactly what I wanted! The one "critique" I have is that I would love to see more female staff! Overall, terrific experience and outcome! Thank you, Mazda of Wesley Chapel!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great experience

By Ultralight on 7/28/2019 at 11:52 PM.

I had already researched compact SUVs and decided that the Mazda CX-5 was the best option for my daughter’s next car. As thorough as my research had been, both Larry and Charlie revealed many things about the car that we didn’t know. Due to my daughter’s work schedule, we got a late start on the evening we were to select and purchase the car. They had a large inventory and my daughter found exactly the model and color she wanted. Everyone stayed late, on a Saturday night, to get us out the door as quickly as possible. We are very happy with the car and the dealer experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience!

By Jesus2050 on 7/23/2019 at 8:38 PM. Helped by Ms.Pam from Finance.

I’m very pleased with my purchase and the service I received! My purchase was a direct effect of the excellent service I received. I just went in to check on the car up close. They offered me a test drive and went home on a brand new Miata!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service!

By CARGAL on 7/17/2019 at 11:31 PM.

Marc "Metz" Metzner and Tony Balter provided me with excellent service! Kudos to this dealership!!! It’s been 10 years since I’ve purchased/leased a vehicle. The team at Mazda of Wesley Chapel go above and beyond to make sure you get exactly what you want and the price you need to fit your budget. They listen and don’t BS you. They made me feel welcomed and very comfortable with no pressure to buy. These guys made sure to make this transaction as smooth as possible for me. I have a very busy work schedule, but these guys texted, emailed, and made follow up phone calls, to make sure I had all the information I needed before heading to the dealership to make the final decision. They didn't waste my time and I'm very happy with my new 2019 Mazda CX-5 Sport. I highly recommend coming here for all your car buying needs. I know I will be a repeat customer/buyer and will refer all my family and friends to come here for their car buying needs. They are very competitive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great visit

By DarkPrincess115 on 7/14/2019 at 9:55 PM.

Had a great time picking out my 1st brand new car! It was easy working with everyone. I left with a car that exceeded all my expectations.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Researching Mazda payed off!

By jlsmoor on 7/1/2019 at 2:05 AM.

My husband and I had heard that the CX-5 was a super SUV for those wanting a well-built vehicle that performs with excellence and looks like a winner! We had researched other SUV's and tried some out, but were surprised at how the Mazda outperformed them in looks and on the road. While we intended just to look this weekend, Charlie Epting was skillful in showing us the extra features of the Mazda's, answering all of our questions and making us realize we had found our new car. He was well-informed on each type of vehicle we were looking for and very convincing about the excellence of the Mazda line. The whole experience with him and this dealership was very enjoyable, for Charlie was friendly and good-humored while also being very proficient throughout. In fact, everyone we met was very professional and offered us top-notch service. We know we are in good hands with Mazda and the Wesley Chapel dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second time Mazda 3 buyer

By colbyblaufer on 6/29/2019 at 1:45 PM.

I came into Mazda for a service on my 2016 Mazda 3 and ended up walking out with a brand new 2019 Mazda 3! Marc did such an excellent job with taking care of me and everything I wanted in a new car. Micheal and Marc were so kind and personable and made the process so smooth. My experiences was truly enjoyable and I am so happy with my purchase and doing business with Mazda Chevrolet Hyundai of Wesley Chapel!

I would recommend this dealer.