Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing

By Redangel on 7/19/2018 at 11:46 PM.

Wonderful people. Great customer service. The employees truly do care about your experience. There was no pressure and the staff is very knowledgeable. I would recommend this dealership. We have purchased 4 vehicles and will be back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A good buying experience

By 2008cad on 6/22/2018 at 5:26 PM.

Great Experience buying a new Cadillac by a highly profession staff.We worked with thtee Js. Jeff,Joe, and Justin. All these gentlemen treated as more than clients, like family friends, Highly recommend the sales dept as well as the Service Dept which have serviced our previous Cadillac. Jon and Mike and the entire service Dept have taken great care with our cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Great Experience

By Broken arm guy on 6/18/2018 at 3:16 PM.

The team listened to what I wanted and got me into a great car. Kam was knowledgable on all of the features. Thanks again guys

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely professional and classy!!!

By DenverCTScc on 6/13/2018 at 2:12 AM.

Zach Brick and his team provided me the highest level of service and professionalism! There isn't another dealer in the state that compares to the level of service provided at McCaddon Cadillac. My buying experience was flawless and I couldn't be more ecstatic about my new CTS. If you want to be treated like a valued guest where your business truly matters, I would highly recommend buying your car from McCaddons!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience!!!

By clarkkent on 6/2/2018 at 2:13 PM.

No sales pressure. From the second we walked in the door to the day we finally made our buying decision (a week later) we are SO GLAD we bought from here. We bought a platinum Escalade ESV! We love it and realizing this was a big purchase the whole staff was patient and very inviting. I am stoked to come back and buy another car from here! Thanks again!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Working with Wendall

By TSC on 5/26/2018 at 5:02 PM.

I will be bak to work with Wendall. He is kind, informative, experienced and sincere. He kept me up to date using my preference of contact by phone or email. Always willing to accommodate. Thanks Wendall!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience leasing a new car

By Kristin Dean on 5/26/2018 at 9:48 PM.

I worked with Wendall Borchert to lease a new 2018 GMC Terrain. Wendall was courteous, friendly, knowledgeable and patient through the entire process. As a woman shopping for a car, the process can be intimidating. My first experience at a different dealer 3 years ago was exactly that. Working with Wendall and McCaddon GMC was actually enjoyable and fun. The entire team at McCaddon was a pleasure to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service Team

By Avalanche Owner on 5/23/2018 at 3:34 PM.

The service team at McCaddon always does a great job. From scheduling to completion, everything is done right, on time and with no surprises. Great job!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By RockyMike on 5/17/2018 at 12:43 AM.

This is our second new Escalade from McCaddon. We would highly recommend this dealership to anyone. They are very friendly and were not pushy at all.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

BEST car buying experience EVER!!

By Samantha on 5/14/2018 at 6:34 PM.

This was my first time buying a car, but I am certain that I will probably never meet another car salesman like Joe Cleland. He was absolutely incredible! He spent almost 3 hours with me going over all the features of the car, letting me drive it, and answering all of my questions. He also was super accessible over text during the interrim period before I could officially sign off on the car. Joe was nice, funny and never made me feel pressured to purchase my 2011 Cadillac SRX. He seemed like he genuinely wanted what was best for me, regardless of if I ended up purchasing a car from him. If I could give Joe a 10 star rating out of 5 I would!! Justin Gasman was also very helpful when it came to signing the paperwork to actually purchase the car. He was super organized and made me feel confident that he had dotted all the i's and crossed all the t's. He also made the process quick and painless.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Honest Dealership

By Trishhiles on 5/3/2018 at 7:47 PM. Helped by Dale, the driver.

Our service consultant, Jon Berry, was fantastic! He explained everything very well and genuinely expressed that they wanted to find the problem. He suggested they keep our car over night right away so I didn’t have to wait and they could hopefully duplicate the problems. I really appreciated this and their car service as well. I didn’t wait at all for a ride home. The driver Dale was a delight to visit with and a great driver! Jon did a great job at keeping me posted with the repairs. They are very honest and fair! I would highly recommend this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experienced and Knowledged Sales

By Elinor on 5/3/2018 at 5:21 PM.

WENDALL BORCHERT greeted me with a handshake and friendly smile.Demonstrated and test drove new truck. Found the truck needed on dealer exchange. Truck was readied and delivered with all operation instruction. We wish to thank all the staff and management for their courtesy. Sincerely, Elinor and Donald Kennedy

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Excellent and Efficient

By Kathy J on 5/2/2018 at 1:19 PM.

Both the sales rep, Joseph Cleland and finance manager, Justin Gasman went above and beyond any expectations I had for my new car purchase. I had not even intended to visit the dealership on the day I test drove the GMC Acadia. Joseph was "no" pressure and very knowledgeable and informative. Justin had my paperwork ready when I went to purchase a few days later and I was in and out within 40 minutes. Probably my most pleasant car buying experience in decades.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent vehicle purchase experience.

By Yukon18 on 5/1/2018 at 7:42 PM.

This purchase was to replace a leased BMW being turned in. The sales staff was very friendly and efficient in ordering the exact Yukon Denali that we wanted. It arrived a few weeks early and I had not done my due diligence in obtaining our loan approval. Between the sales staff and finance department they were able to get us the best loan rate and vehicle price all in an afternoon at the dealership. We are extremely pleased with our new purchase and want to thank everyone that helped us!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and Knowledgeable Service

By Patricia Stewart on 4/22/2018 at 3:05 AM.

Everyone at the dealership was very friendly and helpful. They knew their products inside and out and thoroughly explained all aspects of the vehicle we were interested in. They answered all of our questions and spent all the time we needed to understand how everything worked.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everything was great!

By Raquel95 on 4/21/2018 at 10:01 PM.

Everyone was so nice, we love our vehicle they explained every si how detail Geat Geat dealership!!!! thanks to everyone that took the time to help us that day !!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I am totally impressed with their service!

By GG on 4/20/2018 at 3:13 AM.

I highly recommend them! Mark McCaddon, Wendall Borchert, Justin Gasman and Zach Brick were a pleasure to work with and were very courteous and respectful. Wendall patiently listened to the list of features I wanted in a car and proceeded to match me with my new 2018 Buick Envision.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional and great with communication

By Buyinacar on 4/19/2018 at 10:41 PM.

I saw a used car, the exact one down to the color, that I wanted so I called in and Jeff Katz answered the phone. He arranged for an appointment with me and had the car freshly washed when I showed up. I drove it and loved it and Jeff went to bat for me with the sales manager Zach Brick, we were able to come to an agreement on price which was great, I went to purchase the car and unfortunately it had a recall so I couldn’t take delivery, Jeff and his team got right on it and had it fixed on no time, but the part was on back order so Jeff ensured that he stayed in close communication with me, which was refreshing. All around class act.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buick Encore

By carguy, randy on 4/16/2018 at 4:33 PM.

Our new 2018 Buick Encore is really awesome. It is very roomy, economical, and smooth driving. It is so nice not to worry about car breakdown and maintenance. We love all the price, features and warranties on this car. Randy, Kam, Justin and everyone else have been friendly, courteous and forthcoming. We appreciate it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Don and Sandy on 4/7/2018 at 4:05 PM. Helped by Wendall Borchert.

Wendall Borchert was helpful, respectful and we got a good deal on both the car and our trade in. His straightforward manner on the phone in response to internet sales questions is what took us into the dealership to buy the car. Appreciated Justin and Zach's helpfulness too.

I would recommend this dealer.