Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.4  
Friendliness
4.7  
Overall Experience
4.5  
Price
4.3  
Quality of Work
4.7  
Service
3.7  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A/C Unit quit working on 2014 Tucson

By Nelsons on 8/15/2019 at 5:10 PM.

Traveling cross country and noticed our A/C unit started blowing warm air. Pulled off the road and found A/C line was iced up. Looked up closest Hyundai dealer and McCarthy's was 1.5 miles away. Pulled in at 3pm and noticed all bays seemed full and they were very busy. Michael Huskey in service asked how he could help us. We told him we probably needed an inspection on our system for leaks, etc. and we were traveling through and didn't have an appointment. He told us it would be $190 plus parts if they had them in stock. and they could squeeze us in. Approximately 30 minutes later, Michael returned and told us the system did not have any leaks, that it was the thermostat, but unfortunately they didn't have one in stock. He also told us the service was no charge due to the fact that there was a bulletin out on this problem. Not a recall yet, but it has happened enough to be a concern. He wrote down exactly what we needed, told us we could in fact use the A/C, but let it die down when the a/c started blowing warm air. He gave us his business card and told us to have the dealership we end up with to give him a call if there is any questions... HATS OFF TO MICHAEL AND MCCARTHY! We were back on the road in less then an hour.. what wonderful service! True Professionals!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service!

By Jennifer C. on 7/11/2019 at 8:33 PM.

Had a 2014 Hyundai Sonata for 6 years and was so impressed that hat we came back and bought a new 219 Santa Fe! Rodney and Terry helped us in sales. The service department was AMAZING over the last 6 years; it’s hard to put into words how fabulous the service was every time we went in for anything! I have told so many people in Sedalia about the fantastic service department . I wish I knew the service department names. We are customers for life!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

Not a good experience

By Notafan on 4/19/2019 at 10:40 PM.

This dealership does not own up to their mistakes. I have spoken with two different sales managers over the course of two years regarding the same issue and was treated as if I were a liar both times. They refuse to make a situation that they created right. I will be spending my money elsewhere moving forward and encourage everyone I know to do the same.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Horrible experience

By Pmiller on 4/5/2019 at 7:53 PM.

Blue springs Hyundai has to be the worst dealership I’ve EVER experienced working with! They have done nothing but take money from me left and right with nothing in return from the day I purchased my car! I’ve been in contact with corporate and they treat you like a number literally! Never have I felt like a valued customer the entire 5 years working with the company! I will NEVER purchase or recommend anyone to purchase from this dealership or company in general! They do not own up to their mistakes and will not help you in ANY matter!! 0 stars!!!! BTW Shane Holladay has the worst customer service and is very hard to get in touch with! Took me 3 weeks just to get him on the phone to express my horrible service I received just to have him yell at me like a child. Very unprofessional!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Service Department

By chrisgrftn on 1/3/2019 at 2:51 AM.

Allthough my Sante Fe Sport was purchased in Columbia Mo i always use these guys for my service needs. Quick wait or drop it off and pick-up later if need.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience
1   Price

Bait and Switch

By BDK2512 on 9/26/2018 at 3:06 AM. Helped by Conner.

The car we found on-line was not actually available at this location, even though the website indicated it was. Worst of all the real price, after waiting 25 minutes, was thousands higher than advertised.. Quickly decided to find a dealer that will stand behind the advertised price.

I would not recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Best "car buying experience EVER" !

By toyowner - Ruby on 7/1/2018 at 6:48 PM.

I give McCarthy Hyundai in Blue Springs 5 stars! From the first time I walked into the showroom I felt welcomed and valued. Rodney graciously showed me around, visiting with me to determine what vehicle would best suit my needs. He was very professional yet kind, allowing me to sit in different models as he explained the features of each one. The test drives were valuable as well. On the two additional visits I was privileged to meet DJ, who very graciously helped me look at a used vehicle on site. Though that was not what I ended up with, DJ was supportive of my continued search. When I finally decided which car I wanted, could afford and suited my needs, Rodney and Kevin both assisted me, making the selection as smooth as possible. Randy was a great help in working out a trade in to my satisfaction. Caleb made the final “paper” work painless! Again, car shopping is a stressful process, but at Blue Springs Hyundai, my experience was fantastic. Cindi J

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By jeepgirl2018 on 2/13/2018 at 10:27 PM. Helped by Ryan Foster.

I had the car buying experience ever. Caleb and Ryan are awesome to work with! They had everything ready to go when I walked through the door. I would highly recommend this dealership to everyone!

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Mislead and unkept promises

By lisamax on 2/6/2018 at 11:41 PM. Helped by Danny Black,.

Salesmen traded for wrong vehicle and was misled on price. Twice was promised returned phone calls which never happened. Very unprofessional and bad business practice!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Awesome

By Wolfie05 on 2/1/2018 at 7:02 PM.

Rodney was very good and knowledgeable. I would recommend dealing with him for future new cars. He showed me how to work the new car and features.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Happy New Year in my new Elantra!!

By Jimbo on 12/29/2017 at 10:13 PM.

Rodney helped me with my second New Elantra. I was helped during the process by Kevin and James. They all did a great job and answered all my questions. Along with Keenan they were all very professional and made the purchase a pleasurable experience. Thanks McCarthy Hyundai!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another purchase from McCarthy Hyundai

By car buyer guy on 12/23/2017 at 4:50 PM.

Rene did a great job of follow up until the time was right to trade. She found me exactly what we wanted. We are happy with the trade and the service we have received from the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Solid experience

By rkokoruda on 12/20/2017 at 5:23 PM.

Professional, non-pressured approach; no surprises; our salesperson was friendly, informative, and willing to help us in whatever manner; I usually don't enjoy car-buying, but this was a good experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Michaels on 12/20/2017 at 1:33 AM. Helped by Danny Black.

I had a great experience working with Danny Black at Blue Springs Hyundai. He was knowledgeable and pleasant to work with. He took the time to find a car and financing that works for me. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good service

By allenfixman on 12/15/2017 at 5:18 PM.

A very knowledgeable and very nice person. She looked around for the car I wanted and we looked at it, test drove it. We looked at another car and it turns out that the first car we looked at was the perfect one. There was no pressure and she knew a lot about the car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our Second Purchase!

By leiningerdeb on 12/14/2017 at 5:30 PM.

We purchased our first car from McCarthy a few months back and were very pleased. This is now our second purchase (this one for my husband) and again, the transaction from start to finish went so smoothly. "DJ" our sales associate is 'one of a kind' when it comes to going the extra mile for the customer. There are Hyundai dealers closer to our home, but we went to McCarthy because of their service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professionalism

By jerry.bohnart on 12/10/2017 at 5:19 PM. Helped by There were other people involved. General manager, finance personal, and Bluetooth personal , just don’t remember the names right off hand..

Very professional group of people! Went above and beyond to make our decision easy...would definitely recommend the dealership and sales people to other people. Thanks so much!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

great deal

By painterken77 on 11/24/2017 at 5:15 PM.

Went in for new tires, and left with a new car. Even when my wife and I were not looking to make a big investment at this time. We were well taken care of by the dealership staff, and this is why we are repeat customers.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

2018 sunroof

By 2hamkids on 11/23/2017 at 5:36 PM.

i wanted a sunroof and a fun color. found both in my 3rd Sonata. dealership was nice. we bought a truck here when it was Nissan. its a big purchase. somethings went well some things took a little long.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By amelia_star_09 on 11/17/2017 at 5:19 PM.

Everyone that we worked with was extremely helpful and got us the car that we wanted. Especially likeduring our sales person Rodney Sutherlin, who was great to work with. He helped us find the right car that met our needs and price we wanted as well.

I would recommend this dealer.