Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.6  
Service
3.9  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Who is the expert?

By 88look on 10/16/2019 at 12:26 AM. Helped by Please improve.

I understand it’s a business but it’s a untrusted business. When I was being charged for diagnostics and almost lost a lot more money, I had asked them for clarity on how the diagnostics showed it was the suggested problem. I, who is not the expert, was blamed for the dealership not diagnosing my car properly. The response I got was, “ I don’t have all day to argue. Are you going to pay this or not?” We apologized for taking his time and asked for a manager. The service Rep stormed out and called a manager. Came back and handed my keys. We still thanked him and left. I am sharing this because no customer should be ripped off or have the same experience. I have no experience in repairing cars and trusted my own make and model service but still was told “we are a Hyundai dealership. We are Hyundai techs and we fix Hyundai cars.” Go to someone you trust or bring some who has knowledge is cars with you if you need to repair your car.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Elantra GT

By Nancy on 9/29/2019 at 2:09 AM. Helped by Jamie.

The entire staff went above and beyond. Thank you! Jamie was amazing! We looked at two different cars and they made the deal worth it!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Buying a used car

By DodgedAFord on 9/16/2019 at 6:44 PM. Helped by Adam, Lilly.

Lilly was fantastic to work with, she listened to what we were saying and gently guided us towards various options, rather than using high-pressure tactics like other dealers and salespeople do. The car itself was on the high end of our budget, but between Lilly and Adam they gave us a great price on our trade-in and had an alignment done that same day on the purchased vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Experience at Olathe Hyndai was excellent.

By Impressed on 9/10/2019 at 5:25 PM. Helped by Lilly Chandler, Randy in financing, Joey Asssistant Manger..

I received excellent assistance through the Olathe Hyundai team. All members did an excellent job, but Lilly Chandler in sales, and Randy in financing stood out. Could not have asked for better Customer Service than what I received there. Excellent Job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lilly is lovely to work with! Very knowledgeable!

By Sunny on 9/7/2019 at 4:03 PM. Helped by Lilly Chandler, Adam Artzer.

I really enjoyed working with the staff. I felt they were very knowledgeable and made sure I knew the process of buying my first car. Also really willing to work with you on price. Overall could have not had a better car buying experience!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Sonata LOF

By BTMickey on 9/3/2019 at 4:54 PM. Helped by Grant Frazier.

With appt, on time and reasonable wait for service. Provided estimate for future service work at my request. Plan to return for future service on two cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Wolsnik on 8/31/2019 at 6:37 PM.

I went to a dealership in arkansas and they told me that the problem with my car would not be covered by warranty the problem became unmanageable while traveling for work and had to be addressed. So I pulled into the McCarthy dealership expecting to spend upwards of 3000 dollars, and they called me and said they covered the repairs under warranty and if I had any more problems out of the engine they would probably be able to get those covered under warranty as well. Awesome dealership with an outstanding service dept.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience From Beginning to End

By Ethompson16 on 8/9/2019 at 3:29 AM. Helped by Lilly, Adam, Tyler.

Never in my wildest dreams did I think I’d find a truck like this. I worked with a great team from beginning to end. Lilly, Adam, and Tyler are top notch.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Husker Bob on 8/3/2019 at 5:21 PM. Helped by I don't remember his name but he was very professional in the way he worked with me..

The service personnel at McCarthy are always courteous, knowledgeable and eager to make sure that everything is just the way that it should be! The service is always top notch and the prices reasonable for a dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By bruz3r on 8/1/2019 at 6:22 PM. Helped by Frank Bellmyer.

Went in looking for specifics for a college kid’s needs. Frank helped us find exactly what we were looking for that met financial needs as well as vehicle functionality.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience!

By Keri1234 on 7/26/2019 at 7:36 PM. Helped by Lilly Chandler.

Lilly was so helpful and not pushy! She really changed my perspective of the carsales people! I suggest buying from Lilly! Not pushy. I didn’t feel lied to. A whole new experience for me buying a car. Thank you Lilly!

I would recommend this dealer.

Overall Rating

3.0  

3   Customer Service
4   Friendliness
3   Overall Experience
1   Price
4   Quality of Work

Meh on service

By Bjg2779 on 6/26/2019 at 9:39 PM.

Took FOREVER to get my work done, poor updates on timing. Did appreciate thoroughness on why other recommended work was being sold as it was. Just a meh experience.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service department

By gieveaugie on 6/11/2019 at 6:52 PM. Helped by Jamiee.

Their service was fast and through. I was in and out of the shop in 45 minutes for an oil change. They even helped me ya problem that was not service related

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Took the time

By bretthorner1973 on 5/21/2019 at 7:59 PM.

The dealership and sales people took the time to make sure we got the car we (well my girlfriend) wanted with the options we wanted. We test drove two cars for 2 days each to find the car we want. We picked the Hyundai because the options and warranty for the money could not be beat and the 0% financing for 6 years made this the logical vehicle to buy. My girlfriend said she never felt pressure and when we finally picked a car they started going over some of the vehicles features with her before she left the lot! Lastly, my girlfriend was nervous to spend money on a car they answered her automotive questions without being condescending!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience

By Eriegal on 5/18/2019 at 4:09 PM. Helped by Jamie Ross.

The salesman worked me months on end until I could make a decision on which model to purchase. Always kind and respectful they listened to my needs and gave me a very fair trade. There was no hassle or vague proposals; everything was up front and delivered as promised. The Santa Fe exceeded my expectations. The safety features are excellent. It's so solid and fun to drive. I feel I purchased a fantastic vehicle from a very courteous and professional dealer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Hyundai Veloster

By Agiv5867 on 4/22/2019 at 6:32 PM.

We had a great overall experience purchasing this vehicle. The sales person was extremely helpful, polite and knowledgeable. The entire process was easy and pleasant.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excrllent

By Janet 888 on 3/11/2019 at 11:29 PM. Helped by Cade.

Cade was a sales person for a friend and referred him to me. He was kind, courteous, patient, and listened to my needs / wants in a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jamie Ross is an excellent salesman to deal with

By Andria G on 3/1/2019 at 7:14 AM. Helped by Jamie Ross, Adam, Kevin.

From start to finish everyone made my buying experience very pleasant and easy. Great guys all around I will definitely be returning for future car purchases as well as recommending my friends and family to this dealership. Jamie Ross is an awesome person to work with really nice guy!! Thanks guys!! Love my car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wife’s new car

By joeballgame on 1/31/2019 at 1:48 AM. Helped by Frank Bellmyer, Kade Bellmyer.

Went shopping for a car for my wife. Kade Bellmyer made sure we had options since we really didn’t know what we wanted. We took the car home for the weekend, decided we wanted to purchase it. Came back and Kade was unavailable so Frank Bellmyer made sure we were taken care of. Thumbs up to everyone at the dealership!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Great service

By Elantra17 on 1/26/2019 at 9:24 PM. Helped by Unsure!.

Thorough explanations of service, no gimmicks. Friendly service managers! I will buy my next Elantra here. I’ve never had an issue for the last year and a half I’ve been coming here with my Canadian imported-Elantra.

I would recommend this dealer.