Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

service

By equirk on 8/21/2019 at 4:06 PM. Helped by David Hill.

truck was due for an oil change, a little confused about whether the tires were rotated. It was discussed and requested but can't tell if it was done by the paperwork. Left a message with service manager but didn't hear back

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By RWQW on 8/20/2019 at 10:33 PM. Helped by AJ Morrill (948).

Service is done in a timely fashion. The waiting area is inviting and comfortable with free drinks and snacks. Service advisors are knowledgeable and informative. The toyota care plus is a nice feature when buying a new vehicle and then the option to add on for additional years is economical.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Got us in "our car"

By TCVREELAND on 8/20/2019 at 5:52 PM.

The folks at McGee helped us get exactly what we were looking for - a 2019 Rav4 Hybrid XLE in Super White with beige interior and the complete comfort package. It took a month for the vehicle to make it to the dealership, but it was worth the wait! Amazing vehicle. I've got almost 1000 miles and I'm getting 46.1 mpg average right now!!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Good experience

By mmann501 on 8/20/2019 at 2:05 PM. Helped by Mike Darcy.

The team was easy to work with, understood what I was looking for and was able to meet my needs. I left very satisfied with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great fast service

By dac0120 on 8/19/2019 at 9:43 PM. Helped by Service employees.

Car was towed in approximately 9:00 am and I had it back early afternoon quick efficient service and kept us updated on the progress

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Interaction with Errol Gaudette

By Domenic D'Agostino on 8/18/2019 at 7:13 PM.

This is a follow-up on my previous review, I mentioned that I had to deal with management on my 2019 Toyota Avalon with Patrice Hillier and the General Manager of McGee Toyota, Errol Gaudette. Anyone that has to deal with this manager, be forewarned. He is very impersonal. Having to deal with my vehicle situation with Errol, he never once used pleasantries, never addressed me by name during emails, always wrote one-line emails, and his customer service skills are quite frankly, terrible. Being a customer facing profession, he needs to work on that aspect of his position. Honestly, I would give him zero (0) stars if I could. I have worked in customer service for almost ten (10) years and he should at least have the decency to care about his customers. I understand he was aggravated about the whole situation (as was I), but that doesn’t give him the right to blow this customer off the way he did.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of a new car

By THOMASDION on 8/16/2019 at 4:07 PM.

The dealership had a good selection of cars. The sales staff was knowledgeable and friendly. Everyone was easy to work with and we quickly found what we were looking for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

David Hill and his staff are outstanding!

By ANGELO.DIBARTOLOMEO on 8/16/2019 at 3:53 PM.

Best service department in New England! I can rest assured that the repair will be done correctly. Always a pleasure to have the vehicles serviced at McGee Toyota.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place

By BOCADREAMING on 8/15/2019 at 9:31 PM.

McGee Toyota service center is very comfortable and inviting. You can watch tv, read or use devices. The show room is large and bright. The bathrooms are clean. There is coffee and snacks available. I have been going there for years and I am always satisfied with everyone I meet. The place is great especially now that it has been remodeled.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By gmcasler on 8/14/2019 at 4:54 PM.

Very easy in and out, they listened to what needed to be done and took care of it. It was very easy to make the appointment .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of New Avalon

By mpbrown on 8/14/2019 at 12:31 AM. Helped by Michael Darcy.

Best price around and very accommodating staff! McGee had the best prices on new Avalon I could find and made it well worth the hour drive from my home. Sales rep Michael Darcy provided excellent service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dave Hill Service

By SUSANJ63 on 8/13/2019 at 7:51 PM. Helped by Dave Hill.

David Hill always provides excellent customer service. He goes above and beyond what I would expect from a Service Advisor. He treats customers like family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excelente work

By WTRIO on 8/13/2019 at 1:36 AM.

Thanks guys for the friendly and excellent job, I wish others can have the same great job I had with Mcgee toyota Thanks very much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Maintenance with David Hill

By RROCHON on 8/12/2019 at 8:40 PM. Helped by David Hill.

David Hill always provides excellent customer service. He demonstrates honesty and integrity when you walk through the McGee’s door.I always ask for David.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sienna

By Hmmitzmatt on 8/12/2019 at 6:34 PM. Helped by Victoria internet sales.

Accommodating with trying to find the car and colour I wanted. Good price. Negotiating didn’t take too long. Direct and straight to the point.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Couldn't have been better

By bobweir on 8/12/2019 at 4:07 PM. Helped by Dottie was GREAT.

I just purchased a 2016 4Runner from McGee and, literally, nothing in the experience could be improved upon! No pressure and everyone was eager to not only anticipate my needs but exceed my expectations!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By KATE0142 on 8/9/2019 at 7:31 PM.

Everything from my call to set up an appointment through meeting the service rep in the morning and checking out with the cashier was wonderful! The staff listens and make everything go smoothly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

these people are eager to please and wonderful to deal with

By kevinrabbit5 on 8/9/2019 at 4:08 PM. Helped by phone......Robin, Alicia.....very helpful.............Patrice Hillier is excellent. Couldn't ask for better. Elton was very helpful and patient showing me the interior workings of the car..

Every request is seriously considered. Answers given in a very timely fashion. Very fair responses and will go above and beyond to help. Very friendly and warm experience. Will definitely consider driving the extra miles to get there in the future, just to deal with these people.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Confidence!

By PDOHERTY1 on 8/7/2019 at 9:08 PM. Helped by David Hill.

I go to McGee because they are friendly, helpful and reliable. I never feel as though they are "upselling" me. They tell me what the car needs, and how soon it needs it. They let me know when I need to have something done before I even call! I find them reliable. They keep my older Rav running like a charm.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Service Department in the area!

By SUEPYE on 8/7/2019 at 11:09 AM. Helped by Dave Hill.

You have direct contact with the men working on the car to answers question too if needed. You are given options on the repair. Usually parts are in stock so no return appt needed. I travel to this location when I have a dealership 4 miles from my home. Loyal to McGee and McGee as been loyal to me with the best service department!!!!

I would recommend this dealer.