Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.5  
Price
4.5  
Quality of Work
4.7  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Overall Experience

False Advertising, UNSCRUPULOUS dealer beware!!!

By seeswell on 3/17/2019 at 6:19 PM. Helped by Dan.

These people will lie to your face about vehicle options. I was told by their salesman that the vehicle had every option available at the time. There was at least 1 option that I told the salesman if it was not on the car I did not want it. He assured me it was there and it was not. there was a total of more than $2500.00 in options that were not there. I downloaded their add from the internet and there were absolutely no disclaimers about the accuracy of the add. I told them I would bring the car back and take my trade back and was told that was not possible.

I would not recommend this dealer.

Overall Rating

2.6  

2   Customer Service
2   Friendliness
3   Overall Experience
3   Price
3   Quality of Work

Used Car Purchase- Buyer Beware!

By R.Ray on 3/10/2019 at 4:22 PM. Helped by Sales.

Purchased a Dodge Ram here. Had some issues that we could have avoided with further due diligence on our side of the deal. Live and learn.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome Cars and customer Service

By deezo on 1/31/2019 at 5:02 PM. Helped by Sean McCarey, Dan ,Lulu.

I recently brought 2017 Nissan Rogue and I was more than happy with my Purchase. Sean, Dan and Lulu assisted me with exceptional knowledge about used cars and I was more than happy with my visit. Every other oil change is FREE, how can you beat that?

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Getting a new car

By Krytig12 on 1/31/2019 at 5:06 PM. Helped by Lulu, Sean.

Sean was my car dealer and was able to help me and my family get a car at a low price. Lulu also helped me by lower my car payments so it wouldn’t be so overwhelming for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a used car

By Jbodie1821 on 1/24/2019 at 11:04 PM. Helped by Dan gilbrook.

I would 100% buy a vehicle from mcgee again and especially from dan. Extremely helpful , knowledgable, made me feel comfortable and like a real person

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very helpful

By Katie730 on 1/24/2019 at 1:32 AM. Helped by Sean and Lulu.

I came in with my daughter to my buy her first car. Sean and Lulu helped us. They made it very fast and easy and were excellent to work with. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience!

By Charles on 1/24/2019 at 12:19 AM. Helped by Sean, Chris and Lulu.

My experience at McGee Pre-Owned Dealership in Pembroke, MA recently was awesomely professional and caring as Sean, Chris and Lulu made my purchase an absolute fantastic experience, which I would certainly recommend this dealership and staff to all my family, friends and co-workers!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly Recommended!

By dmarie on 1/23/2019 at 4:29 PM. Helped by Sean, Lulu.

I had a wonderful experience at this dealership with both Sean and Lulu. This was my first time at this dealership and they were very courteous and helpful and certainly went above and beyond to help me get a car!! It was very easy and I had my car within a day and am very pleased.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Choose Julio Rivera for your car needs!

By Iseebeauty on 12/29/2018 at 3:43 PM. Helped by Julio Rivera.

First time financing a car and am nervous about the whole process. Julio Rivera took the time to speak with me in depth, explaining the process and all of my options so that I make the most informed decision. Appreciate his patience and how he’s actually focused on me making the right choice. Fantastic customer service skills

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service

By Brimel6 on 10/15/2018 at 5:22 PM. Helped by Kendra.

Kendra is absolutely fantastic—so helpful and professional! She is very knowledgeable and easily able to answer questions. You are the best! Thanks for everything!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Smoke and Mirrors

By Honest feedback is a gift! on 10/7/2018 at 11:46 PM. Helped by Julio and another female that called us..

We called in advance about a 2013 Mazda CX5 and clearly asked if there were any scratches or dents. We were first told none at all. The description of the car stated that it had not been in an accident. We then explained that we were driving 2 hours each way to look at the car the next day. Just as we were leaving we received another call stating that there were a "couple" scratches and not dents. We decided to continue to look at the car. When we arrived we quickly identified that the entire right side had scratches as if someone had driven off the road. The were at least 4 dents (2 on the top right side of the car and 2 on the wheel well). AND, the back rear quarter panel was warped as well. My wife and I were appalled that they would be so disrespectful and ruin our entire Saturday afternoon. The sales rep who did speak to us was simply speechless as she was unaware of the previous conversations that we had with her colleagues. She went to get the General Manager, yet we stood their in shock for 10 minutes and then decided an apology would not change anything. Just goes to show that they price their cars to sell, because there's more to the story. This car was clearly in an accident. Worse car experience ever. There was no breakdown in communications as we have everything they communicated via text. Its unfortunate that this is how McGee does business. I plan to save this post, so when they delete I can repost.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experiment

By Chemiie on 8/5/2018 at 9:02 PM. Helped by Lulu.

Very respectful people and was very helpful. The finance manager Lulu was such sweet heart. Easy to deal with and was not pushy like other places I've been too. Got my first car from here and Couldn't have been any happier. Highly recommended.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

My car stereo was stolen at the dealership

By Don’t buy McGee on 8/4/2018 at 1:38 AM. Helped by Managers.

I recently purchased CPO $30k jeep from McGee. When I picked up the Jeep they had to jump start it and none of the audio worked. That should have been the sign to not purchase the car, but I had already signed over my car. They said to make an a appointment to have the service manager look iat it. I show up to the appointment (I had to take Work off for) and he’s on vacation. The guy filling in did figure out the reason it hasn’t ever worked is someone stole the amp while it was at the dealership. When I tried to have them replace it as I purchased a car with a working system they said I needed to pay for the system to have it installed as “Either myself or one of my friends stole it!” They actually accused me of stealing something I never had. They had also lost the keys to the Jeep (I’m assuming that’s when it was stolen) for about 20 minutes when I was picking it up. They said the manager would call me Tuesday...haven’t heard anything. Don’t risk buying here

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Service

By Comeaum1 on 7/27/2018 at 3:15 AM. Helped by Sheena.

We’ve been coming here for years as a family. We recently purchased a Jeep for our son, with his commitment, and everything from the service, finance, and overall interaction with management was great. Highly recommend

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome !!!

By Sean Walsh on 7/29/2018 at 10:09 PM. Helped by Barclay , LuLu and Imed.

Can't say enough about the experience I had here ! Barclay my sales rep , LuLu the finace officer and Imed the GM could not have been more cordial and extremely helpful in getting my deal done for a 2017 Dodge Ram 1500 truck. Thanks guys !!!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By Rogerthat5 on 7/28/2018 at 4:48 PM. Helped by Sheena Persinger was great to work with!.

Saleswoman Sheena Persinger was great at helping us find the right vehicle to fit our budget. The entire Magee staff work as a team and made purchasing the truck seemless.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful

By Elise12t on 7/27/2018 at 5:13 PM. Helped by Sheena.

Went in not 100% sure what I was looking for but Sheena sat with me and helped me try to find the best car for the best price for what I needed

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

McGee is Awesome!!!!

By Rebekah on 4/14/2018 at 10:42 AM. Helped by Lulu, Robert, Ahmed and Chris.

They are all wonderful there!!! They went above and beyond to get my approved and driving as soon as possible! My sister recommended them and I have no regrets! My brother will be next to get a car! I will definitely recommend more family and friends! Lulu did an amazing job getting me financed! It was the hardest thing ever!! Chris spotted the perfect car for me! Ahmed teamed up with Lulu to get me approved and Robert helped me with paper work! All make a lovely team! I went in with a difficult situation and drove out with the car I wanted! They were so determined to help me and never gave up! I hope they all get raises!! I plan on staying with them for my next car! Thank you guys so much for your hard work and dedication!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

went above and beyond

By Tracie0322 on 3/25/2018 at 2:43 AM. Helped by Ricky, Imed.

was shopping around for months for a new vehicle, was in the market for a Jeep Sahara. Found one that I fell in love with on this lot. I've traded my vehicles in every three years and was dreading the whole sales process, but Ricky was amazing to deal with, so that went smooth and I was impressed with Imed the GM. There was an issue with the Bluetooth in the Jeep and he went above and beyond to make sure it was replaced and up and running in no time. For the Bluetooth issue I personally met with Ryan in maintenance and he reassured me with all my questions and concerns. I highly recommend this dealership. I had the greatest experience thus far in buying a vehicle in all my years. Fondly~ Tracie

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Best Car buying experience

By BRIAN POWERS on 3/7/2018 at 2:17 PM. Helped by Dan Gilbrook.

I had just been in a recent accident and my vehicle was a total loss. I started looking online for a replacement but on a whim, on my way home from work, I stopped in here. It was a quiet rainy day at the dealership. I met up with Dan and we stood out there for a while talking about my requirements. Once we got inside he pulled up a few cars on the computer and they were all good choices for me. After a few days of going over my concerns and prices we finally zeroed in on 2012 Jeep Grand Cherokee that was perfect for me. Never was there any pressure and I trusted them with my search. Lulu,handling the financial part of the deal was pleasant and very knowledgeable about her job. Over all my experience McGee was very pleasant and I would highly recommend this dealership.

I would recommend this dealer.