Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change on a Saturday

By Joe on 8/19/2019 at 11:48 PM. Helped by Guillermo.

I made an appointment for an oil change 30 mins prior to my arrival. Once I arrived I was taken care of right away. The service writer Guillermo was professional and explained the service visit. My car was done within the hour and I was advised of potential issues that needed to be addressed. I was not pressured into doing anything. I recently purchased my vehicle back in March and this was my first visit for service, so we are off to a good start. Joe

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By Tina on 8/14/2019 at 7:03 PM. Helped by Angela Nicoll.

I had a great experience from sales to finance to the service department. The customer service was wonderful! I would recommend McGrath Honda in Elgin to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Very pleasant purchasing experience

By Lori on 8/4/2019 at 4:02 PM. Helped by Ray Wolski. Don’t know the men that we signed papers with.

Our salesman Ray was very knowledgeable on the vehicle I was interested in. His knowledge as well as his kindness & no pressure was a sell for us. At this location the employees were very friendly, showroom is large & clean.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Experience at a dealership

By Dayala2022 on 7/30/2019 at 5:09 PM. Helped by Dennis Peoplis.

Loved the low pressure salesman and the fact that he took time with me. He definitely answered all my questions I had and really made me feel like I can trust Elgin Honda Dealership for all my car wants and needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super attentive & nice!

By jules1783 on 7/27/2019 at 5:24 PM.

From the moment I pulled in I was impressed with how courteous and attentive the gentleman was. Even though it ended up taking quite long because I had a recall too they checked on me and even offered a loaner car or to take me somewhere. I was ok waiting because I had warm cookies and coffee :). Only complaint is no one turned the volume on the tv even though they said they would twice.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Bucks on 7/26/2019 at 6:36 PM. Helped by Scott O, Jerry, Chris.

McGrath Honda is great!! The advisors are very friendly and helpful. No pressure! Jerry took his time to recommend what my car needs. Even gave me a loaner car so I wouldn’t be without a car. Called me to let me know what was going on and finished it in record time. AND... the bill was actually less then the cracker box fast finish place I went first. Sold on this place.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

friendly low pressure sales.

By george52 on 7/25/2019 at 9:39 PM. Helped by Angela Nicoll.

Salesperson and supporting staff were knowledgeable, friendly, and provided a low pressure experience. This was my 4th lease care from McGrath. I plan to keep coming back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car! Great buying experience!

By Ginny on 7/25/2019 at 11:11 PM. Helped by Angela Nicoll, Sunny?.

My fifth Accord from this dealership. Not all experiences have been wonderful but this last one was. Angela and Sunny were so helpful and were able to answer my questions and concerns competently and helpfully. Services on past vehicles have been reliable and reasonably priced.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change and Tire Rotation

By Abb on 7/20/2019 at 7:43 PM. Helped by Jerry Nepermann.

Dropped my car off in the morning for an oil change and tire rotation. It was a pleasure dealing with Jerry Nepermann who had me on my way to work in about 15 min. using their shuttle service. Overall great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

oil change

By Gio on 7/18/2019 at 5:32 PM.

Service advisor took time to explain the report to me after the car was serviced and he confirmed everything prior to commencing work on my car.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

I bought a new CRV

By Veronica De La Torre on 7/18/2019 at 3:48 AM. Helped by Steven Solberg.

The sales person Steven Solberg is a great person he give me different options and give me good price he is a patient person he do great job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy customer

By JamesK on 7/15/2019 at 6:19 PM. Helped by Dennis, Sunny.

My wife and I had a pleasant experience with our dealers, and the finance person. We have now purchased 4 vehicles from McGrath Honda, and have been very pleased with each of our purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and professional

By johnny fairplay on 7/14/2019 at 11:19 PM. Helped by Sujit Shah was a jem.

It was nice to get out quickly and my all my questions were answered .Sujit Shah and Joe Lira were great. Will come back again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service visit

By Honda family on 7/11/2019 at 5:38 PM. Helped by cant remember the names.

Brought our Civic in for its first oil change and maintenance check. Everyone was very nice. You need more magazines in your waiting room for you lady customers though.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very Happy with purchase

By cr-v.buyer on 7/7/2019 at 6:29 PM. Helped by Mohammed Hussain, Sujit Shah, Ayehsa, Greg.

I first came to the dealer to do some research in May but wasn't ready to buy at that time. I worked with Mohammed, Ayesha, and Sujit and they were all helpful and understanding. No pressure to buy right away and they explained the features of the CR-V for each member of my large family. I came back in June to lease the vehicle and Mohammed made every effort to get the lease amount within my budget. Very happy with the purchase and am glad I selected the CR-V over the RAV4 or Tucson which were my other options that I was considering.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good job

By carreviee on 7/6/2019 at 5:52 PM. Helped by Martin Nunez.

Martin Nunez, the gentleman that helped me was personable, helpful and very efficient. I also appreciated the two young men that drove me to and from Burnt Toast. They were very kind. One complaint though, this is Patricia, Martin Benigni's better half. I'm the one that brought the car in. 😊

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent dealership

By Johnoppa on 7/6/2019 at 4:00 PM. Helped by Jimmy, Mohammed.

Honda has a great reputation for making pretty reliable cars at a great price. This dealership definitely elevates Honda to the next level by excellent customer service and treating their customer with a level of respect and using clear and honest communication. Mohammed was able to mitigate issues with Honda that arose and finalize the sale of my lease. Thank you to everyone involved.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very smooth transaction

By Newpilot05 on 6/21/2019 at 5:27 PM. Helped by Mohammed, Ayesha, Enis.

We were looking at 3 Honda cars(pilot, odyssey, cr-v) not sure which one to buy. Mohammed and Ayesha were very helpful and patient with us while they showed us the different color options and explained the different features on all 3 cars. They also let us test drive all of them and gave us time to talk it through before we finalized the purchase. We did not feel like they were pushy at any time and were very patient with us. We would definitely go back to this dealer if we were to consider buying another Honda.

I would recommend this dealer.

Overall Rating

4.0  

4   Friendliness
4   Overall Experience
4   Price

Great car at good price

By UncleAl on 7/1/2019 at 3:49 PM. Helped by Dan Pound.

Stopped there looked at a car had internet price emailed to us. The salesman said if we looked elsewhere they would beat any deal. When we came back with another deal they still wanted to haggle. We ended up paying $100.00 more. Only reason we said yes is the two cars were identical but McGrath had a black interior. We preferred that to the other gray. Would have given 5 stars if they didn’t keep us for another hour arguing with 3 different people an the price instead of just matching or beating the written deal from other Honda Dealer as they said they would.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Tamdale on 6/27/2019 at 8:55 PM. Helped by Lucas in Finance.

This is the first time I have purchased a car from a dealership and had a positive experience. The salesperson, Michael Malik, was excellent. His follow up was very good without being pushy. He was very knowledgeable explaining the car both before and after the purchase. He would wash cars before bringing them to the showroom for us to see. Management also did a good job without trying to force us to buy a car. I would highly recommend McGrath Honda in Elgin!

I would recommend this dealer.