Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Beyond Perfect experience!

By KC Yates on 9/6/2019 at 9:24 PM.

From start to finish, Tim answered all my questions and got me in my dream vehicle! He did not pressure me at all and genuinely listened to what I wanted. What a great place to do business. I highly recommend McKaig Chevrolet for anyone that wants honest and caring car consultants.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer Service

By kmorphis on 9/6/2019 at 1:35 PM.

From sales team to service department very professional and helpful. Oil changes take 30 minutes if you make an appointment . They always let you know of any discounts they can give you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By jazzy j on 9/4/2019 at 9:18 PM.

Kalimba had great customer service throughout the whole process. He communicated with me almost every day to ensure that I was being taken care of and the final result was definitely worth the wait.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome dude to buy from

By Jp wholey on 9/2/2019 at 5:00 PM.

Helps with everything I need on vehicle will be back next round , also helped my dad with newer vehicle did amazing job thanks guys and gals

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!!

By Zana on 8/31/2019 at 1:54 AM.

I love , love this car lot !! My person went above & beyond for me !! I would recommend this dealership to ANY & EVERYONE & especially if you’re a FIRST time buyer like me .. I’m glad I chose this place !! Me & My kids in the AC now lol

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service!

By Bethvanginault on 8/28/2019 at 9:38 PM.

Everyone at McKaig Cheverolet was very helpful and accomodating in my visit to buy a car, especially Dennis Smith and Brandon McCloskey. They went over the top to provide excellent customer service and I am very satisfied with experience and my purchase! Will use again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

GREAT EXPERIENCE

By Miranda Davis on 8/27/2019 at 2:55 PM.

I love this place! The sales and finance staff are super friendly and super helpful. This is the 3rd vehicle I've bought from here and the second one from salesman Adrian Cortes! Adrian is always attentive to your needs, calls you back immediately and is there for you all steps of the way!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service . No wonder they are dealers for the people

By Nunez909! on 8/26/2019 at 4:22 PM. Helped by Adrian started help while Charles showed up ..

Summur ,Charles and Brandon are amazing the team took the time to work with fitting our needs . I hope that in the future we can continue to do business and recommend more friends.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Wonderful experience Wonderful People

By Arsondog on 8/27/2019 at 12:49 AM.

Wonderful people, grate dealership it’s truly a dealer for the people, I’ve purchased several vehicles in the past and recommend friends and family the wonderful buying experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellence & dedication to their customers

By MiaV on 8/26/2019 at 3:48 PM.

McKaig went above & beyond starting with a text to a phone call & they blew me away when I went to the dealership!!!! My specialist Dennis is the Best & gave me hope from the beginning!! They are truly a dealer for the people & I will be going back & referring others!!! I love my 2018 Chevy Malibu!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

FAN-FREAKIN-TASTIC

By Chelsiee1826 on 8/24/2019 at 12:19 AM.

Kalimba Smith sold us! Best salesman around! Will definitely be back someday! He is tha real MVP👏🏼 Thank y’all for everything!! We couldn’t be more happy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service, Staff, Inventory

By Jhammer2131 on 8/23/2019 at 4:51 PM.

Recently purchased a new truck for our family. Had a terrible experience with Patterson dealership on our previous truck purchase. Tim Pritchett , Freddie Tomlinson, Brandon McCloskey were amazing in helping us with the entire process. Even offered us complementary drinks and helped me with anything I needed as I was with our youngest child while my husband went through the buying process making it that much easier on us. Will recommend these folks and their prompt service to anyone who is in need of a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very fast and friendly people

By Mosier exposure on 8/23/2019 at 2:16 AM.

I gave Mckaig Chevrolet/Buick the highest rating possible because they truly are a "Dealer For The People"! Very funny, friendly and down to Earth People for your vehicle needs. All the Salesman and everyone there are just great!! Kalimba Smith will take great care of you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great dealership.

By UserPhil on 8/23/2019 at 12:08 AM. Helped by Tyler Hewitt.

Just a very good buying experience. Dennis Smith was very professional as well as well friendly and eager to answer all questions.. This is the second vehicle that I have purchased at McKaig's and if I buy more I will return there.. Just a good old home town business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Helpful

By Anonymous on 8/22/2019 at 5:27 PM.

I visited this dealership after hearing an ad on the radio. I told them what I wanted, how my credit looked and what my income is. After a short credit app and a few minutes talking with the finance manager they got me approved and with the payments I needed. I would highly recommend them to anyone looking for a vehicle. They truly are “A dealer for the people”.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By aearnshaw on 8/22/2019 at 12:58 PM.

Adrian was extremely helpful and made it an easy, no pressure experience. I wasn't expecting everything to line up like it did, and was so happy to be able to drive off with a newer vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Professional and Courteous!

By CMatatall on 8/15/2019 at 4:18 PM.

Excellent treatment by these guys right here! They really go above and beyond to get you in a car you will love at a price that won't bust the budget! Thank you!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing.

By Meganfaver on 8/20/2019 at 7:43 PM.

I went in completely terrified that I wasn’t going to leave with a car and having super bad experience with other dealerships. Adrian helped us amazingly. We explained the situation, he made it possible for me to have my first ever new car. I’m forever grateful for him and the dealership. He didn’t have to help us as much as he did, but he chose to and that’s why I’ll always reccomand this dealership and him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

1st Time Buyer Awesome experience

By Susynemi11 on 8/20/2019 at 4:23 PM.

I traveled from Longview Tx to the Mckaig Gladewater dealership and it was the best decision I made. I am first time buyer and had no idea on what was expected. Adrian made sure he answered all my questions and explained everything well to me. I was so nervous to actually go through with it and just by having him explain and assure me of my worries, well I drove home a beautiful 2012 Ford Explorer and I couldn’t be more in love. I would 100% recommend that you go by and see him! You will not be disappointed with him nor Mckaig !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience!

By Haleyramsey on 8/19/2019 at 12:25 PM.

We had Jeriamy, Dennis, & Freddie help us. We got there at 5:30pm because we had been dealing with other dealerships all day not helping or working with what we needed. They close at 6, and stayed till 9:30 at night on a Saturday!! to help us finish our deal. And we left with Ford Fusion exactly what we needed at a price we could afford for our family of 4!! Extremely Grateful for these 3 men!!

I would recommend this dealer.