Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Service

By DSpin65 on 12/17/2018 at 3:19 PM.

As always my visits to see My favorite Dealership of wonderful ASSOCIATES. Everyone you meet at McKaig are so very kind. Mariela Hernandez was the first and last person to see and speak to on this last visit. I believe her to be a very kind and courteous young lady, who is an asset to MCKAIG service department.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Melanie1967 on 12/13/2018 at 7:21 PM.

My sales specialist was Adrian Cortes & he was amazing always went to bat for me & gave me the best deal. Also Jeriamy S worked especially hard for my deal & I couldn't be happier.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Sdanner on 12/12/2018 at 1:49 AM.

Best dealership I've ever been to! I felt like Adrian went above and beyond to help us out with a new vehicle, and I'll definitely purchase from here every time I'm needing a new vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very friendly staff

By Cwoodruff2 on 11/30/2018 at 5:04 PM.

Nena Townes was really nice and helpful. Didn’t intend on buying a case when we went in, but Nena gave us a good deal

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a car

By Bjhtx45 on 12/3/2018 at 5:59 PM.

I’m from Texarkana McKaig Chevrolet Buick did a outstanding job. I worked with Tim Pritchett was my Solutions Specialist and with the help of Freddie Tomlinson the Sales Manager they found me the perfect car. A 2016 Malibu. All the way to the signing with Brandon McClosky the finance Manager. I differently recommend McKaig and will buy my next vehicle there as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great car buying experience

By Nathan and his Chevy on 12/1/2018 at 4:20 AM.

I am young but responsible and have had a hard time getting a car because stupid stuff. I went here with a doubtful attitude and wasn't expecting to bring a car home. I brought a car home that same day! Monthly payments are less than I thought. They tried hard to get me in a car that I could afford and liked with terms I agreed with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Buick Encore

By Gina Lewis on 11/30/2018 at 11:38 PM.

I went to McKaig Chevrolet Buick and purchased a 2019 Buick Encore My salesman was Dennis Smith. He was awesome. He was patient friendly and knew my vehicle well. Before I left that I my new suv. He had set up my phone. Syrius and Encore. I will send all my friends there and when I need another new car that is where i will go

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful group of people

By Ceunderwood1 on 11/30/2018 at 12:28 AM.

Nena Townsend was a wonderful agent to work with, very helpful. She went above e and beyond for me, even bringing in a car from another dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Truly a dealer for the people!

By Revoluxion1 on 11/29/2018 at 6:26 PM.

This is the second vehicle that I’ve purchased from the McKaig dealership. The staff is very generous and the atmosphere is one of comfort. Charles, Jeriamy, and Susie each were very informative and polite in my purchase of a new vehicle. Never once did I feel skeptical or pressured while being there. I will definitely return for future purchases!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above & Beyond

By Tria on 11/29/2018 at 6:11 PM.

Adrian went above and beyond to get me in a vehicle. Adrian selected a vehicle that I loved and worked with the the price range I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my 2019 Buick Envision!

By Maw1012 on 11/27/2018 at 7:22 PM.

Worked with McKaig Chevrolet Buick to get my new 2019 Buick Envision. Despite some shipping delays, was very satisfied with my new Buick. Have bought many vehicles from McKaig over the past 40 years & always have been very pleased with the level of service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sweet sweet employees

By Amberscott on 11/27/2018 at 5:27 PM.

People were so sweet love it best people iv ever dealed with in dealership THANKS AGAIN TIM FOR MY 2018 Chevy. I will most defiantly recommend them In my near future

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They had just what I wanted at a great value.

By ddcooper58 on 11/27/2018 at 12:54 PM.

They had what we had been looking for at a great price.Been did a great job.this dealership is very helpful.we recommend.Thank

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful

By Joshua cross3434 on 11/25/2018 at 5:53 AM.

Very helpful. Everyone was very kind and trustworthy. Adrian was our salesman and he was great and very well at getting you in something you’d be happy with and love. This was my first experience in getting a new vehicle and Adrian definitely knows how to work his magic for you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great and easy purchase.

By Val on 11/20/2018 at 2:19 AM.

Adrian was a great dealer. He showed us great cars and worked with us to find something perfect. He made buying a car nice and easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time buyer

By Camela Smith on 11/17/2018 at 6:07 PM.

Dennis Smith made my experience purchasing my first vehicle SO EASY along with stress free. He is very easy to talk with and really put everything into perspective for me; numbers, the details about the car. All around a wonderful experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Jamie,corpier2293 on 11/15/2018 at 10:07 PM.

Their name says it all. Everyone their aims to please you, they do their very best to find the vehicle you are looking for. Thank you Adrian for your help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly

By jefferson2006 on 11/15/2018 at 12:15 AM.

Adrian was very friendly and graciously helped me on a Sunday since we were out of town over the weekend and stopped on a Sunday to look at the cars on the lot!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The best!!!

By Sosadeni on 11/15/2018 at 4:24 AM.

I had a Malibu but I left the dealership with a Buick Encore. All thanks to Adrian and his team.... they did everything they could to make it possible for me and I love my car!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Robin on 11/15/2018 at 12:15 AM.

I used Adrian last year to get a truck and he did everything in his power to get me in it. Now a year later I tried to go to Peters Chevrolet in Longview Texas. After telling them all my information and such they told me they couldn’t do it without a trade in that I didn’t have. I told them I would go to McKaig Chevrolet in Gladewater Texas and talk to Adrian and see what he could do. Peters told me that it would be a waste of my time and that they had more banks than McKaig and if they couldn’t do it McKaig couldn’t. Three days later my deal on on 2016 Dodge Challenger was finalized thanks to Adrian and Jeriamy at McKaig in Gladewater Texas

I would recommend this dealer.