Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful in every respect

By not here on 5/26/2019 at 1:57 AM.

I had known one of the owners since his college days and have great respect for him. He introduced us to Adrian Cortes from the sales staff. Both were helpful in each step we took. I would recommend either of them for anyone wanting to purchase a car or truck. The vehicle we selected is a Buick Envision.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Terrific deal!

By DrianLin on 5/26/2019 at 1:19 AM.

Dennis at Mckaig Chevy is one of the best car salesmen I’ve ever had the pleasure of doing business with. Not only was he knowledgeable of the vehicles at the dealership he was very professional to me, my girlfriend and her mother. Any questions or concerns we had he took care of us like we were family. I plan to get a few other cars in the future and I’m definitely calling Dennis when the time comes. I’m sending all my friends and family to Dennis if they’re looking for a GM vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Walked out a winner

By Russell on 5/24/2019 at 6:50 PM.

Everyone that we came into contact with was very friendly and really worked hard to get to where we needed to be. They made us feel like family, and we have been to other dealers and felt that we were there for them and was told that this is what we needed. But here they asked us what we needed and we walked out with a great 2019 car.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great experience Adrian found me just what I wanted.

By Newman10 on 5/15/2019 at 8:30 PM.

Great work by my salesman to get me rebates but also to find that right car for me. He constantly was in touch with me: giving information or answering questions.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

First time here, wont be my last!

By Ablalock80 on 5/10/2019 at 8:42 PM.

I was sent here by a coworker with the normal... oh man you gotta try them...comment everyone says when they have a friend at a dealership. This time, everyone I encountered stood up to the test. Hands down the best buying experience I’ve ever had. Courtesy, respect, positivity and action when a concern came up. If you skip giving them a chance to let you buy here, you’re selling yourself short!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everything you would want from a dealership ! And much more

By BrandieDee on 5/7/2019 at 8:18 PM.

First of all , Dennis came and picked me up! That told me I really meant something as a customer to McKaig Chevrolet Buick . Then Dennis sat down with us and seemed truly interested in just exactly what I was looking for in a vehicle . We discussed it and Dennis took me out on the inventory lot and showed me several vehicles I might be interested in and demonstrated the different features and options on each one . Dennis was careful to take time to make sure I understood how each one worked and he explained which vehicles were front wheel drive , 4 wheel drive , all wheel drive etc. But I had already pretty much settled on that beautiful Bright Red Jeep Renegade! It was ME ! Dennis was so helpful explaining all of the different feature the Renegade had . Like the rear view camera! Essential if you have children or animals! I have great grandchildren and two wonderful dogs . The Bluetooth feature! He even helped me set it up ! I'm rambling . The point is this . If you want the friendliest , most knowledgeable sales person anywhere , go to McKaig Chevrolet Buick in Gladewater Texas and ask for Dennis! We also got a tremendous amount of assistance from Brandon in the finance department ! How does he do it? I couldn't keep track of the paperwork like he did! Like he had been doing it all his life . Brandon made what is normally excruciating an absolute pleasure . Very nice men , both Dennis and Brandon ! McKaig , I'm sure you know you are very fortunate to have such friendly and knowledgeable staff . I so look forward to working with miss Faye on our routine maintenance program ! Thank you McKaig Chevrolet Buick , for such a WONDERFUL EXPERIENCE ! God bless you all . Brandie Davis

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great costumer service

By Happy costumer on 4/30/2019 at 11:50 PM. Helped by No.

My visit was very enjoyable and great. The sales Dennis Smith was very helpful. He made sure and took the time to help me as much as he could. I would recommend everyone I know to Mckaig in Gladwater Tx. They care about there costumers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing family environment.

By Boyd96 on 4/30/2019 at 5:23 PM.

The process could not have went any smoother. If you plan on buying a new or used car you must stop by and talk to Dennis Smith, Jeriamy & Brandon. They made my 1st time buying a car a memory i will never forget!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Roxanne on 4/30/2019 at 3:44 PM.

No high pressure sales people to deal with. I was able to look around and make my own choices. Sales person was there to help when I needed him and the process went very smooth. The vehicle price was very affordable compared to other dealers. I highly recommend McKaig if you're looking for a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By slewis212 on 4/29/2019 at 1:43 PM.

Great way to buy a car. No pressure and great sales people. Clean dealership with clean restrooms. Tim Pritchett did an awesome job selling me a nice Jeep.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The dealership that just keeps giving

By Britt87 on 4/28/2019 at 12:56 AM.

I purchased my 1st truck from McKaig after being referred to Charles by my girlfriend and I couldnt have been more pleased. Charles made sure every detail was handled and I got the truck I wanted. I will go no where else in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best

By Curtis.katy on 4/26/2019 at 10:21 PM.

Adrian is one of the upmost and respectable salesman we've ever encountered. He not only treated us with the up most respect, he went out of his way to ensure that we got a vehicle that fit our means.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Service Ever

By michele5683 on 4/26/2019 at 4:11 PM.

Tim Prichett, Freddie Thomlinson and Brandon McCloskey has turned buying a vehicle into a enjoyable experience. This dealership has no pressure sales the staff is extremely knowledgeable and friendly and they have a large varied stock of vehicles. This was the first time we have ever purchased a new vehicle and I highly recommend this dealership and all the associates who work there. We can not sing their praises loud enough and are very grateful for how patient they were and how hard they worked finding the deal that worked best for us. Thank you McKaig

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!!

By Jennarnold13 on 4/26/2019 at 1:35 AM.

Had a great experience here at McKaig in Gladewater. I heard about them on the radio and decided to go check them out. I came all the way from Tyler tx. So glad I went to had the pleasure of meeting Adrian and everyone there is very friendly. He was great and knows what is best for you. I LOVE MY NEW 2019 BUICK ENCORE! Thank you Adrian and McKaig family. I will definitely be referring people to this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and Beyond

By JDE3189 on 4/26/2019 at 1:29 AM.

We purchased a vehicle from Nena Townsend recently and she was the greatest. She worked diligently in ensuring we were happy and our needs/wants were met. She makes the buying experience like no other and I wouldn’t hesitate to buy from her at McKaig again!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Best experience

By Karleighfleetwood on 4/25/2019 at 9:05 PM.

Best salesman we’ve ever worked with. Adrain knows what he’s talking about and helps anyway he can !! Definitely see him if your looking for a new vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Upgrade

By Linda55 on 4/25/2019 at 8:21 PM.

This is my second time dealing with McKaig. I am very satisfied with the service I received. The staff is very helpful and I would recommend anyone that is looking for a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Breath of Fresh Air!

By DeEsta on 4/25/2019 at 2:32 PM.

I love that there were NO high pressure sales tactics. Dennis was great at answering all my questions and provided the best customer service experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best service in east texas

By Ronleefleet on 4/25/2019 at 12:46 AM.

By far the best car dealership I have dealt with. When they say for the people it’s 1000% true. And Adrain Cortes hands down one of the best salesmen my family has had the pleasure of working with. He tells you how it is and gives you every bit of his professionalism.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Awesome sales department and service department I

By Judith 63 on 4/24/2019 at 10:29 PM.

I was extremely happy with sales and service that I received they made sure everything was working right with my vehicle the people are friendly and professional

I would recommend this dealer.