Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.7  
Service
4.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Very thorough. No surprises

By Audi Q5 on 7/13/2018 at 3:40 PM.

David Salzie has taken care of my Audi Q5 for a couple years now. I can always count on him to take care of all the details and help out with service suggestions David is very articulate and makes certain I have a ride or a rental car. He definitely takes care of the customer first

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Buying Experience Ever

By Red G on 3/29/2018 at 12:59 PM. Helped by Johnny Azoulay.

The entire staff was extremely helpful and made great efforts to ensure gag my experience was top of the line. Everyone represented Audi well and made sure to enhance the feeling and luxury of not only the vehicle, but the brand. Everything from the presentation to my treatment was in a grand scale. I had filled out a credit application early in the morning before the shop was even opened and within minutes Johnny Azoulay, the sales manger, and Brian Sarabia contacted me. The entire staff knew I was on limited time and did everything possible to expedite my purchase and trade in; by the time I got to the dealership, everything was prepared. Jeremy Bullock was in front of the dealership waiting for me to greet me, which was a nice surprise. Everyone treated me with open arms and communicated every detail. They met every expectation and went above and beyond, in my opinion. Pablo was very helpful and ensured I understood everything about my contract. Throughout my visit, every person that was working with me ensured I was confortable and checked if I needed anything whatsoever. They were cognizant of my time restraint so made sure to update me on where everythig was during the process. I was able to purchase the car I wanted within an hour on a really busy day. I would return for another future purchase hair because of these guys!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Efficient and polite.

By Alexander Rodriguez on 3/27/2018 at 8:00 PM. Helped by Hayden.

This is a great place to have your car serviced. Hayden was efficient and polite. He helped me out with everything that I needed including a ride home so that I did not have to wait and a ride back when my car was done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Amazing and friendly customer service!:)

By mom on 3/21/2018 at 9:44 PM.

My visit to McKenna Audi was really a nice experience. The representative who helped me was named Art and I can say that he was extremely professional, helpful, and explained everything clearly. I will always choose to go to this particular dealership because of how I am treated there. Thank you for caring. Sincerely, Rebecca Cruz

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pampered and Pleased

By Jayne on 3/19/2018 at 7:22 PM.

It was so easy. I made the appointment with David. He showed me just the Audit Q5 that I wanted. It couldn't have been a more pleasant buying experience. I will definitely recommend David and McKenna to my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome customer service

By LHaro on 3/9/2018 at 8:49 PM. Helped by Hayden.

Hayden provided my wife and I with excellent customer service. This is one of the reasons why we continue doing business at Mckenna Audi Thank you Hayden very much

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Alexfarrell41 on 3/3/2018 at 9:28 PM.

Been wanting to trade in my mustang for a few years. The dealership finally got me out of it and put me in a new A5 with no hassle at all . Great place

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Class Attention

By Manny311h on 2/18/2018 at 1:55 PM. Helped by Johnny.

Loved every minute being there at the McKenna Audi dealership. Was greeted at the door by Johnny and wasted no time getting to the car we wanted. I highly recommend this dealership to anyone interested buying a new Audi. Thanks McKenna Audi!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, friendly and fair !!!!

By robert on 2/9/2018 at 1:15 AM.

Met with Jane Dulay and she was a pleasure to work with from start to finish.....we are not the easiest customers but Jane was all smiles, very helpful and totally able to answer all my questions. Usual negotiations regarding price for a new Q5 with Jane and her Sales Manager Johnny...settled on a very fair price After purchase completed Edgar delivered the vehicle to our home and gave us a very detailed introduction to the tech aspects of the Q5 This was a truly overall very enjoyable experience and just how car purchase should be.......will certainly return to McKenna when looking to purchase our next car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By JWM on 2/2/2018 at 3:38 AM.

Had a great experience, the entire sales team was professional, courteous, and polite...I will buy again from them soon. Even after my purchase, they helped me with a few questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By Manny on 12/13/2017 at 7:39 PM.

Great vehicle pricing and friendly ,knowledgeable, ,accommodating staff. I will definitely recommend this dealership to friends and relatives. Lowest vehicle pricing by far for our 2017 Audi A4, Happy wife , happy life!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Experience

By Gary on 12/12/2017 at 11:38 PM.

From sales to service, McKenna Audi is friendly, accommodating, professional and attentive. They make the ownership and driving experience exceptional. Would recommend McKenna Audi without hesitation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Definitely a great experience

By Semantix on 12/10/2017 at 8:39 PM. Helped by Dalius Karuna, Bryce Walters.

Found the car of my dreams (an Audi RS3) and was able to get this unicorn of a car at a great price. Everyone at the dealership was very courteous and helpful, and we were out in about 90 minutes even with all the leasing paperwork to do. The crew has followed up to make sure everything is perfect, which it is, including this amazing car that is happily part of our family now. Thanks!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Asia was amazing!

By Richelleaherrera on 11/29/2017 at 8:14 PM.

Asia made the experience easy, fast and fun! She was super accommodating and helpful. 100% satisfied with her customer service and professional demeanor. Loyal customer of Mckenna Audi for the last 10 years and will be returning for many more.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stress free experience!

By vdames on 11/20/2017 at 11:00 PM.

I hate car shopping but Jane Dulay eased my anxiety and made the experience stress free. I recommend McKenna and Jane for people like me who loathe the car purchasing process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By odcarazo on 11/23/2017 at 10:59 PM.

I called David to schedule an appointment, he made sure as always that I'm taken care of when I am available to bring my car. Fast and painless check-in, quick loaner car, always a pleasure to deal with. David Salzle provides great service every time. Thanks David!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service!!

By The Phoenix on 11/16/2017 at 6:18 AM.

Always a pleasure to deal with Dave Salzle because of his awesome customer service. He always makes sure I’m taken care of and always makes me feel right at home every time I walk into McKenna. Thanks Dave Salzle!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

The McKenna Team is the absolute best!

By Reed53 on 11/3/2017 at 12:21 AM. Helped by Dalius Karuna.

These folks know what they are doing! Shopping for a car can be a grinding experience, but not at McKenna. From the initial welcome through the lease documentation and introduction to my great new Q5, I thoroughly enjoyed working with the McKenna sales team. Starting at the top with Dalius Karuna, everyone I encountered was friendly, hard-working, responsive and extremely helpful, even if they were just walking by and asking if I needed anything. Whatever you are doing - keep doing it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very happy i chose mckenna audi...

By roland on 10/24/2017 at 6:22 AM. Helped by edgar the tech guy....

From the time i walked into the dealership. such an awesome experience I'm so happy that I did on that day... Jeremy was so easy going and ready to handle all my car buying needs and for me that made the whole process great...As well as the two great crew in the finance dept.. Pablo and Christine thank you guys so much...

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst experience ever

By Boyser on 8/29/2017 at 7:43 PM.

Brought a used car here and been treat as second grade customer, keep promising something and keep make appointment BUT when I been there waiting for an hour and someone will show up and told that they was really busy and cannot do as scheduled need to reschedule to another day - got this TWICE. Why did you made an appointment for me to be there in the first place, why I have to wait for an hour before someone came to say no, why no one call my in the morning that I need to reschedule, all those "why" are beyond me. I am not sure what should I get served by customer service and sale but this is not.

I would not recommend this dealer.