Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied

By JennJenn on 4/19/2018 at 3:57 AM.

I had a wonderful experience shopping for my new car at McKenna BMW. I worked with Enrique and Arthur and they were incredibly helpful! They made the whole process so easy. I would highly recommend going to McKenna BMW!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good, honest, no pressure..s

By Ralphmendez13 on 4/19/2018 at 1:32 AM.

Good, fast service. Appt was kept, however, the Uber service so they can work on my car is not like when the old way of customer service used to happen (constructive critisism). Courtesy driver, or loaner is better. Appreciated the car wash, and the free coke was great... Overall happy...!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Exceptional Service

By PD2 on 4/18/2018 at 1:34 PM.

This was the best car buying experience I’ve had ever! From the initial phone contact to the follow-up emails to the actual test drive and subsequent purchase with Farley Granger, the process was smooth and I felt like McKenna genuinely wanted to earn my business. Mr. Granger was patient while I checked out several X5s and explain different features on them. You could tell that he was fan of BMW! He really made me comfortable and I ended up buying that day even though that was not my intent. The price of my new X5 was the lowest over the dealerships that I already visited and I was happy with the trade-in on my Lexus. I can’t say enough positive things about my experience at McKenna and Farley Granger or how happy I am with my new vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Happy

By Tyler1111 on 4/17/2018 at 6:10 AM.

I received assistance from Arthur Szeto. Very professional throughout the process. Kept constant communication with me about my appointment. The staff was friendly throughout the service and I would come back here knowing everything will be thorough and complete properly.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Quality of Work

I received a loaner for my doctor appointment instead of ube

By Bbelot7777 on 4/15/2018 at 6:33 PM.

I’m was told that an Uber would drop me off to work or home during service call I was in need of a vehicle for my doctor appointments and was given a loaner with no problem.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

X5 repair

By Nickt on 4/14/2018 at 10:03 PM.

I was very happy with my recent service. Daniel my advisor was very helpful and prompt to diagnose my problems and fix them according. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bmw M2 in for servixe

By Alanvpp88 on 4/14/2018 at 7:22 PM.

Charlie Kim always provides the best costumer service, easy scheduling. Charlie always very kind and helpful, he took care of a couple imperfections on the car such as broken gas tank springs and recalls on taillights.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and people

By LbcLongy on 4/14/2018 at 2:58 AM. Helped by Julian.

Excellent service and people Great selection of cars as well The Process was quick and easy and everyone was very helpful thank you so much

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good service

By Phillip Ahn on 4/12/2018 at 7:55 PM.

Service man is very kind. Service result was very clean. I am happy because service center provide Uber service. Thank you very much to McKenna and Guy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Job McKenna

By Devin on 4/12/2018 at 5:20 AM.

Arthur sent me an invite after we bought our car and asked us to come back for a tutorial. He got us a free car wash and went over the car with us. It was a great experience because I didn't know McKenna offered flatbed service and free car washes. Arthur was also very good at his job and attentive. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast service

By Chocoalte1 on 4/5/2018 at 5:21 PM.

Service was fast, didn't get charge with unnecessary repairs and I got a nice brand new BMW loaner while they where doing the repairs. Very professional personel. I will be happy to recomend MaKenna BMW

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great communication

By RANDALL BLAESI on 4/4/2018 at 1:34 AM.

The service staff kept me informed e dry step of the way. I was very surprised that they can sell tires at very competitive prices.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service !! And value!!

By MGUEVARA777 on 4/3/2018 at 5:21 PM.

Jorge and Victoria went beyond all my expectations. I love my new Bmw if it wasn’t for all your hard work with my lease return and all my other bmws. I don’t know what I would do. Thank you !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

regular maitenance

By jaknoche on 4/2/2018 at 8:16 PM.

Robert was fantastic as always! We always get great service from McKenna BMW from all their staff and would recommend them to anyone for sales or service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

COME TO MCKENNA BMW!!

By Roger R. 750 on 4/1/2018 at 6:31 AM.

I have lease vehicles for many years and just recently i have been expeirencing great customer service. No longer just a purchase of a new vehicle and see you later. Now its purchase a BMW and get a personal "Genius" for any techy questions!!!! Usually in my years with BMW I would never use the display or how to use the navi. Thank you to all the Genius group at McKenna BMW for always answering tech questions . Keep up the great work guys! - Roger.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 330e

By MikeEEE on 4/1/2018 at 5:28 AM.

What a wonderful experience. This was an extremely busy day and we still got amazing service from the team at McKenna BMW. Corry and Arthur did a great job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a pleasure from McKenna

By 2018BMW530i on 3/30/2018 at 10:53 PM.

This was my second lease purchase from McKenna BMW. Always a pleasure doing business here. No pressure comfortable conversation where you are given plenty of time to make decisions. I can’t thank Byron and Arthur enough for helping me with my selection and purchase. Arthur's attention to detail and superior service made it so easy and fun to drive off in my new car. Highly recommend you give Byron a call if you want a friendly stress free service. I guarantee you will leave so happy with a great competitive price!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2012 750LI

By Dans2012BMW on 3/30/2018 at 5:45 PM.

Daniel Saldano was very professional and helpful. My car was experiencing problems and these were corrected on time at the agreed price. I always call Daniel for help with my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Amazing Explanations

By Jose Vale on 3/30/2018 at 6:12 AM.

I have received amazing customer service from the genius Daniel. I have picked his brain many times since I’ve purchased my vehicle months back. Great young man to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I am a repeat customer.

By bmw on 11/21/2017 at 8:12 AM.

I am a repeat customer. This is my 3rd BMW that I have bought from your facility. Great service, great autos, and great prices. Will recommend my friends to visit your facility.

I would recommend this dealer.