Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Overall Experience

BMW Genius

By Jeff S on 10/12/2018 at 4:18 AM.

Heard about this BMW Genius position and have not had good experience at other dealerships. Arthur changed my mind and he is very smart. Taught me so much about the BMWs

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Car buying made easy

By Helen Huang on 10/12/2018 at 3:57 AM.

I've been buying cars from Victoria for years and it has always been extremely easy. She has a great team supporting her throughout the whole process. Bob and Arthur were both on point with their work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

called to see if the x1 on the website is still in the lot.

By anna on 10/12/2018 at 3:29 AM. Helped by angel jin.

called to see if the x1 on the website is still in the lot. Stanley was the one answered all my questions and made a deal with out any headache. After signing, Angel the got my connected with the car and showed me this mind blowing app that can control the car in many different ways... have to say I'm going to stick with bmw for a while, love everything about it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

thankssss

By jessicaaa on 10/12/2018 at 3:14 AM. Helped by angel jin.

Angel is the best! She fully explained how those safety features will work on my car and even set up my bluetooth for me and my husband. I will reach out to her if I have anymore questions about my new 530e.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had a encore with Bmw Genius Angel. Very professional and de

By susanz on 10/10/2018 at 6:19 AM. Helped by Angel..

Had a encore with Bmw Genius Angel. Very professional and detail. I love my new x5 even more now! Thank you! Love this dealership and the service here!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

bmw 320i

By whit on 10/10/2018 at 6:05 AM.

Encore appointment was excellent. Arthur is smart and did not mind any of our questions and concerns. He answered questions for us way beyond just the car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GOOD WORK

By kandyr on 10/5/2018 at 7:06 AM. Helped by Angel Jin.

Love my new BMW. Angel delivered the car to my house and took her time to explain all functions on the car. Very good customer service from McKenna BMW!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

CaR WASh

By D on 10/5/2018 at 5:45 AM.

We came here to get a car wash and got a lot in return. My one question turned into quite an interesting conversation with Arthur. He literally sat with me and answered every single question that I had about my car. His information was correct from my research as well. Great to know that there is someone that I can trust at a dealership. He is definitely an asset to the company.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Teaching me

By NGmez on 10/5/2018 at 5:18 AM.

Simple review here for Arthur the Genius. He went around the car with me and answer a bunch of my questions. I was very satisfied with what he had to teach and the time he spent.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

happy customer

By mandyl on 9/27/2018 at 9:11 PM. Helped by BOB Y, ANGEL J.

My husband and I are thrilled with our new BMW! Thank you Victoria, Bob and Angel for making the purchasing experience so pleasant. Very professional and knowledgeable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you, Mckenna

By BY on 9/27/2018 at 5:18 AM.

Arthur kept in touch with me throughout the whole time after the car purchase. We have been exchanging text messages and he has been very patient with me. He definitely deserves this review. Great guy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Everything was simple

By Russ on 9/27/2018 at 4:52 AM.

We really liked how easy things were with Victoria. She did a good job with giving us the available choices for our budget and everything was simple. She even had the genius guy Arthur teach me about the car. He's a clever guy and we did learn a lot.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Big thank you to Stanley and Tony!!

By cmcaff on 9/26/2018 at 10:04 PM.

Great service and selection. The whole process of returning the lease and getting into a new BMW was and has always been smooth. Stanley and Tony were wonderful and very help! Will spread the word.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Seamless!

By bschaubie on 9/26/2018 at 9:42 PM.

Enrique provided the best car buying experience EVER! He did not pressure me whatsoever, the whole experience was easy. Tony the genius was extremely knowledgeable and put in the time and effort to answer my questions to ensure that i knew how to use all the features of the car!. If you're in the market for ANY car come to Mckenna!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Come through for best pricing and friendly staff

By VVjamie on 9/26/2018 at 9:18 PM.

I love Mckenna BMW. they provide great customer service and have an amazing staff who are very welcoming and work very hard(Corry, Marcus and Tony). I would recommend them to anyone who is looking to purchase a BMW!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The dealership, Stanley and Angel are very friendly! I would

By alopez on 9/26/2018 at 7:57 AM. Helped by angel.

The dealership, Stanley and Angel are very friendly! I would recommend this dealership to others. Stanley and Angel made sure that everything was taken care of for my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

BMW Genius

By Gomez on 9/22/2018 at 4:55 AM.

This review is for Arthur the BMW Genius. Omar had him help us with our 528i and my boyfriend and I learned quite a bit from him. He did a great job. We love our first BMW so much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lease Inspection

By HanBan on 9/22/2018 at 4:06 AM.

Came down to McKenna BMW to do my lease return with Tony and he did find a few things wrong with my car. He wasn't so sure about his work and Arthur came out to resinpection it and gave me advice on how to lower my bill. I appreciate that gesture and they were both very friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Fantasic!

By randyk on 9/21/2018 at 1:48 AM. Helped by Angel.

Had to come down here because I got a new phone and couldn't figure out how to reconnect my phone. Service found me a product specialist and Angel made it happen in less than a min... Will come back for my future services and my new car for sure!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BMW X6

By Ashley Marie on 9/17/2018 at 10:43 PM.

Stanley helped us along the way and got us a great deal on our brand new white BMW x6. I love this car so much and Stanley was able to allow us to come pick the car up a later date. Great service. Also thank you to the genius Arthur for teaching us how to use the car.

I would recommend this dealer.