Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

New Car Buying Experience

By CRV Shopper on 1/13/2019 at 7:24 PM. Helped by Justin Walker.

I bought a new 2018 CRV-LX in October and I was very impressed and pleased with the experience! Justin Walker was the Internet Sales person that helped me and he made the process very easy and pleasurable! He was very professional and answered all of my questions, concerns and needs!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My new Honda

By croct1016 on 1/5/2019 at 8:38 PM.

Glad I made the choice to trade to trade my Hyundai Sonata...wasn’t even looking for a car at the time..thanks for pushing me

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
2   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Very disrespectful experience

By cargurus121 on 11/7/2018 at 10:05 PM.

I am so disappointed, talked to 2 sales personnel (Duke and Noah), both initially responded and were very friendly than all of a sudden they stopped replying or contacting me as I don't even exist. Very disrespectful and corporate culture I have witnessed, we were initially around $1200 apart, I bumped up my price and now we were I guess $47 or $147 apart and they were so stubborn in their attitude that they didn't even regarded that $47 savings of grocery were all left in the deal. Just show a good gesture its just a gas tank price. I even agreed on whatever they were asking and asked Noah to correct my address on the buyers' order so that I can get the check and drive 400 miles to get this car. He vanished, no reply. Very insulting attitude. I waited for their reply for a couple of days then said myself to go and get a car from a dealership where customers come first. Very insulting and inflexible corporate oriented dealership. All I can say shame on you, you preferred to save $47 over a customer. The worst thing is i just saw they actually reduced the price on the car.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thankful

By JENIFER.PEDRON on 9/24/2018 at 1:32 AM.

My A/C in my 1 year old CR-V was going out. After listening to a recording my husband had made of the noises when it would stop working, and listening to our descriptions of events, the mechanic was able to pinpoint the problem and get new parts replaced before my bumpers-bumper ran out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Service Experience

By jb on 9/22/2018 at 1:47 AM.

Definitely recommend the service dept based on recent and past experiences. I don't see purchasing a another new car from this dealership though based on most recent purchase..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By rmora0 on 9/17/2018 at 11:44 PM.

I had a really great experience, as a uams resident you provided unbeatable benefits to us. Noah my sales person was really helpful getting me through the process. Will defiantly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great - as always

By GSTIMIS on 9/17/2018 at 10:54 PM.

I just had minor service performed by, as usual, I was treated well and the requested service was completed on time and at a reasonable price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change and light repair

By GODSGIRLFRIDAY on 9/17/2018 at 10:17 PM. Helped by I’m sorry I forget names this for down.

I was impressed with the speed and knowledge. My first oil change was no charge as was the light since it was under warranty. I really appreciate the honesty.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Prompt service

By RANELLMAHAN4 on 9/17/2018 at 9:32 PM. Helped by Don’t know names, husband took it in to be serviced..

2016 CRV would not start because of battery not staying charged. We were able to get an appointment the next morning. Needed new battery, but was still under warranty, it was a new battery at no charge. Home in about an hour.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Friendly customer service

By Daverey06 on 9/17/2018 at 7:24 PM.

We were glad to have a good experience with the sales team at McLarty Honda. Jeremy Greenwood was friendly and easy to work with. We had a good experience overall. Jeremy was willing to work with us to negotiate a fair price. Although he was very friendly, we felt pressured during the final steps of completing the purchase. Mr. Jones disregarded our request for written information regarding optional warranty purchase. He instead opted to summarize it himself, however that was not our preference.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Service

By VAE30 on 9/17/2018 at 7:21 PM.

Keith was so nice and informative. I couldn't stay while my car was being service but Keith made sure to call. When i returned he went over everything that I need repaired and what was fixed. His actions really showed he cared. He was even nice enough to go through car wash with me because I can never get it to work properly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good service even for the small broke guy

By GWDone on 9/17/2018 at 3:43 PM. Helped by Of course Roy Spiller and his son Jason.

Georgeann was a nice help in my past couple of visits. Bought Honda when It was Bale Honda. Spillers always treat me right even though it's a 2003 model and has about 250K on it. Thanks guys and gals!!!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Overall good

By trishsanchez99 on 9/17/2018 at 12:25 AM.

I was a little disappointed in the cost for the oil change. Sometimes it’s around $30 other times it’s around $60 there is no consistency. The price should be discussed upfront so it’s not a shock at the end. I get it’s an oil change and not that expensive but its still frustrating when your charge is higher than expected.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and courteous

By CATHERINEHANAH1 on 9/16/2018 at 7:04 PM.

I was given excellent service,in a timely manner and the snacks were fresh , I would recommend McClarty Honda to my friends, I love my Honda Civic ,my first Honda

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy low pressure experience!

By RGARISON on 9/14/2018 at 11:51 PM.

Great sales person! I'm not a fan of high pressure tactics and this transaction was easy and comfortable. A few years ago I had a dealer "steal" my car, hide it, and wouldn't give it back unless I signed a deal. Needless to say I didn't and won't ever by a Nissan! This transaction was quick and easy from the test drive through financing. I've purchased several Hondas thru this dealership and will continue to do so. Bob Garison

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great cars for fair prices from amazing sales people!!!

By Jerry Thompson on 9/14/2018 at 9:36 PM.

I recently bought a 350Z roadster at McLarty Honda and was amazed with how hard Tony McDanielworked to get me into the car I really wanted and was able to get my payment atleast $100 a month lower than I expected it to be and when I had a problem with the convertible top the day after I purchased it they had absolutely no hesitation in repairing it for me! I'm definitely going to be returning to McLarty for all of my future car purchases!!! Great People working here make it a Great place to do business!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awsome dealership

By april_smith2000 on 9/14/2018 at 6:57 PM.

They are a very honest and fair at the dealership. They offer at all the dealers they have and can get you the vehicle you are seeking

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Prompt and courteous service

By JENBLOCKGUNDERMAN on 9/14/2018 at 6:17 PM.

Periodic oil change, Honda staff is consistently courteous and prompt to get my vehicle in. Service center amenities are very accommodating, clean, and the wait was minimal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Kvbueche on 9/13/2018 at 12:59 PM.

McClarty Honda has consistently provided great service, even going the extra mile and helping me save money with coupons or service tips to help me in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By KennedyG on 9/12/2018 at 11:17 PM.

The service was great and the staff was friendly. I I would definitely purchase another car from McLarty Honda. All of my questions were answered and I was satisfied with my visit.

I would recommend this dealer.