Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.6  
Overall Experience
4.5  
Price
4.6  
Quality of Work
4.5  
Service
2.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Not "A" typical

By Mike- recon on 1/20/2018 at 7:00 PM.

Lonnie, was very helpful and provide exceptional customer service. All my questions and requests were addressed in a very professional manner. He truly seems to love his job and this shines through in his presentations. I talked to many sales individuals, from many dealerships, before buying and the others should learn from Lonnie's play book.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience!

By Kyminem24 on 1/15/2018 at 9:00 PM.

5 stars for a team of people who helped me get my car. Received a friendly greeting from Josh, then Juana Gomez, sales person, was so kind and helpful, knowledgeable and walked me through the process, explained everything in car language I could understand. She made my first car buying experience fast, effortless, efficient and got me a great deal!. Larry Parks, the finance person got me a great price on the car, worked really hard to get me a great rate. I higjly recommend Meador pre-owned dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Long-Distance Purchase

By sfcaramfan on 1/11/2018 at 7:18 PM.

I needed a RAM 1500 with a specific configuration. I test drove that configuration where I live; but dealers here (94112) don't order them with RAMboxes. Some online searching led me to Meador DCJR, which had just the truck I was after. The salesman, Thomas Payne was extremely helpful by phone and email. He assured me that Meador would arrange for shipment to California as well as registration with CA DMV. Larry Parks handled the deposit and financing, as well as the registration paperwork. A week after signing, the truck arrived on a carrier near my house and I drove it home. Not having to deal with DMV in person (especially when purchased out-of-state) is a bonus. Assuming the DMV registration goes through, the only part of the process that required me to do anything was getting my new truck weighed and VIN-verified once it arrived. Meador took care of the rest. Thomas and the rest of the staff were friendly, professional and efficient. Meador's competitive pricing made it possible to buy my truck long-distance and have it still meet my budget. So if you’re in a situation like mine, where your local dealer isn’t interested in helping you get the truck you want, there are options. I wouldn't hesitate to buy a vehicle from Meador this way in the future.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
2   Quality of Work

Sales Good, Financing Not So Much

By Janine on 1/8/2018 at 10:40 PM.

Our Salesman Seth James was remarkably familiar with nearly every feature of the car. Only one option stumped him: the hands-free sliding doors. But he quickly figured it out and showed us how to work them. Our Finance Manager Larry Parks actually made a $3000 mathematical error when he did not include the charge to our credit card in the total cash we owed him. He quickly refunded the $3000 to our credit card when we brought it to his attention a few days after accepting delivery on 12-28-17. We also had to restart our finance contract three times for one error or another, the most significant was that the contract was dated 5 days prior to our signing it.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Great price for a new Wrangler

By Eric on 1/8/2018 at 9:06 PM.

This is my second car from Meador and although not quite as good as my previous experience, it is still hands down the best Dodge/Chrysler/Jeep dealer in the DFW area. The price for the Jeep was just too good the pass up and I love it. During my first visit Kevin Eidson helped me, but was on vacation this time around so Shagufta stepped in and was great. The staff here is very friendly and unlike other dealers they don't try and pressure you. I would definitely do business here again. My only minor gripe is that the Jeep was customized (which I wanted), but with the increased tire size they should have put a reinforced tailgate mount for the spare on the back. Most of the customized Jeep's on the lot do come with it, but for some reason mine did not. The reason this is needed is the oversized spare is too heavy for the tailgate and the hinges will start to bend and will cause damage at some point if not changed to heavy duty ones.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review

By Walefunmi on 12/21/2017 at 1:27 AM. Helped by Joshua.

Joshua was incredibly credible and others were not left out too from the salesman to the reception, account Dept and all other departments. Thank you all.

I would recommend this dealer.

Overall Rating

1.4  

2   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Excellent example of today’s incompetency.

By Doyleb on 1/6/2018 at 8:28 PM.

I bought a 60k jeep there and I’ve had issues with the tire pressure system. They actually tried to fix it once. But just had my tires rotated for the first time and it turns out they didn’t have a clue as to how to fix the issue. The spare didn’t even have a sensor in it. That’s funny because they seemed to think the first issue was due to the system reading the spare. THE PROBLEM IS EASILY FIXED if you know how; THEY DON’T! The issue was present when I test drove the jeep. They never addressed it when they said they would. I will be buying another jeep in a few years but not from Meador!

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

2017 WK Purchase

By Resotabeach on 1/5/2018 at 5:01 PM.

Easygoing and friendly. Very considerate to my needs and had answers for all my questions. Great facility, but difficult to locate for out-of-Towner.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Purchase of a new Ram

By Old car man on 1/3/2018 at 6:11 PM.

This was the best buying experience that I have ever had buying a car.Everything was straightforward with no games. Everyone that assisted in the sale was outstanding and very professional. I will recommend your dealership to anyone who is looking for a Mopar product.Thanks to all that made this purchase a great experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Jrod3 on 1/4/2018 at 2:25 PM.

My experience with your staff was awesome, they explain everything in great detail, they treated me like a family member, the price on the vehicle was amazing!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Unscheduled purchase

By Happy customer 2017 on 1/4/2018 at 4:55 AM. Helped by Big baby.

Super helpful! Last minute end of year test drive led to putchase of needed vehicle. Easy to deal with and everyone was friendly even at the end of the day.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Scam Dealership

By Matt on 1/2/2018 at 8:26 PM.

Took truck in for warranty work. Kept truck over two weeks with no work done. They removed my tags, stole floor mats, and ran gas tank empty. Kept trying to sell me another truck with me requesting my truck back multiple times. Very rude when I informed them I just needed my truck back. Have been by a couple of times to get my floor mats and no one knows where they are. They refuse to reimburse me for my property.

I would not recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

New truck...

By Mike 458 on 1/2/2018 at 4:22 AM.

I have no complaints. Been communicating with Harrison for a while before I was able to come in. Had the truck ready to test drive and got started on paperwork. Everyone was nice and friendly with a willingness to help. Would definitely recommend the dealership.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Great staff, decent prices.

By Ryan S on 12/31/2017 at 3:26 PM.

Helpful staff, decent prices, just far from anything. They will deal a little but the staff is very upfront about the fact. Decent selection of cars but doesn't mean you will get the best deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

The best buying experience so far

By Kellyd42 on 12/31/2017 at 12:57 AM.

My salesperson Kevin was great straight forward very understanding of my concerns gave me what i wanted in trade these guys work very hard to make the sale.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love this place!

By lwilkinson on 12/30/2017 at 8:47 PM.

I? have bought several cars from Meador and they always take care of me!! Ross and Harrison are amazing to work with and get you the exact vehicle you want!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Dodge 2018 tradesman

By Tmoseley54 on 12/16/2017 at 5:19 PM.

I been to a lot of dealers. This was by far the best experience buying a truck. Best price and fair trade price.wil be buying my next truck here when that time comes. Thanks kevin.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Never Again!

By Neveragain on 12/30/2017 at 5:08 AM.

Had a great experience choicing the vehicle then comes finance. Three (3) WEEKS after the papers are signed, we get a call saying we owe money because their finance guy put the wrong amount on the loan docs😳 Then didn’t call us back for another five (5) days. Two (2) weeks after that, my husband is completely disrespected by the finance guy (Eddie Prada) stating this is 100% our fault! Wow! Really? With no apologies. No ownership. No trying to work out the problem. Can’t even get a call back in a timely manner regarding the issue. Completely disappointed with this buying experience.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Durango

By Michele25 on 12/28/2017 at 2:00 AM.

Buying experience was pleasant. Tim Hopper was easy to work with and was very efficient through the entire process. I also have the opportunity to work with Ross Lindsey, who helped make the process seamless.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy Transaction

By Smaz on 12/27/2017 at 10:46 PM.

Kevin Eidson was a pleasure to work with. Test drove car and he was able to get me a great deal! Would definitely buy from him again.

I would recommend this dealer.