Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond

By Adrian Chacon on 4/18/2018 at 7:57 PM. Helped by Andy Stumpf.

Wow what can I say they did a amazing job this dealer has some amazing people working for them not your usual car sales friendly and really treats you like family worked with the best salesman I have ever met thanks guy will bring anyone I know to you guys for a new car or truck look for Andy

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great

By Mick 1942 on 4/18/2018 at 3:38 PM. Helped by Andy,Bill.

Great salesman,great General Manager...The fastest I ever bought a vehicle,the guy that did the paper work at closing was fast and very efficient....Will buy more vehicles here ...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

oil change, tire rotation

By randalee85 on 4/18/2018 at 2:42 PM. Helped by I don't know his name?.

I got there a little before 8:00 planning to have the shuttle take me to work. The shuttle was an hour out so they just quickly got my car in and out. I have the maintenance warranty so I told them to do everything that was covered. They even replace my windshield wipers. I was out of there by 8:40. It was amazing!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service

By Stang on 4/14/2018 at 3:50 PM. Helped by Susan.

The service department was very easy to work with to get my vehicle fixed. The night drop off was very helpful and I was contacted when my vehicle was completed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Happy customers

By Harley on 4/13/2018 at 3:54 PM. Helped by Robert duvall.

Andy Stumpf was knowledgeable, thoughtful, and patient. Wonderful experience with him and the dealership. He answered all questions and if he didn’t know for sure he found out the answer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best to work with!

By bbb on 4/11/2018 at 6:41 PM. Helped by Tavis, Andy.

Tavis and Andy were exceptional to work with. This is my second truck I have purchased from Medved Ford of Castlerock in two years. They are the best guys, exceptional understanding of vehicles, options and pricing. I drive down from North Denver to buy because I was tired of the hassle and pressure of other dealerships I have been to. Great place to buy, lots of options super helpful folks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Medved ford made the impossible happen!!

By srenton on 4/2/2018 at 9:06 PM. Helped by Kendall Saylor.

This dealership has helped my family so many times and Kendall Saylor was another great salesman! He was very knowledgeable about the vehicles and was straight forward about which vehicles would be best for us! We ended up purchasing a ford f150 and got a deal no other dealership could offer us. We had a specific number that we had budgeted for and after one tinkering to the numbers they made it happen. Kendall really made this experience a good one! Thanks again Kendall and the Medved Ford crew. Kendall and Tavis are really the best we could have asked for!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shawn O'Neill is an honest & reliable salesman with an Edge!

By Bruce Fritz on 3/27/2018 at 4:01 PM. Helped by Shawn O'Neill, Tavis Hagans, Jose Medina, Bob Gamet.

And I bought a new Edge from him as a result. He owns one and now so do I. The entire staff was great too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience w/ kendall Saylor

By Jeffery C Stevenson on 3/23/2018 at 1:33 AM. Helped by Kendall Saylor, Brad.

Picked up our new truck last week. Kendall Saylor worked with us for months to get us the truck we wanted, he was patient and cooperative to our needs/wants. Thanks!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Satisfied!

By Natalie on 3/6/2018 at 1:50 PM. Helped by Kendall saylor.

Went looki ng a for a new truck was at the dealership for 4 hours the process was very smooth and easy! Kendall saylor was the best! T

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By Tia on 2/21/2018 at 8:45 PM. Helped by Robert Duval, Tavis.

Came into Medved planning on just looking and ended up walking out with a car we were very satisfied with! Robert Duval did his best to make sure he found the perfect fit for us. Between Robert and Tavis, we left feeling very happy and excited about our new purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome purchasing experience

By Vkline15 on 2/21/2018 at 2:38 PM. Helped by Robert Duval.

Went to Medved and our sales man Robert Duval greeted us and showed us Ford Super Duty trucks. It was nice that Robert was very familiar with these trucks, he answered all of our questions and explained all the features that came with the vehicles. Our experience was GREAT and I would definitely purchase another vehicle from Robert.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Medved and Kendall were Great

By Gene H on 2/12/2018 at 4:40 PM. Helped by Kendall Saylor.

I ended up ordering a new 2018 F150 through Medved and Kendall Saylor. I did a ton of homework and visited several dealers asking about certain options and how they worked. Honestly most of the sales folks did not have a clue. Kendall really understood trucks and was able to answer all my questions as they were pretty in depth. From a Medved perspective, I tried to deal with Phil Long Ford in Motor City and after one serious visit there on the pricing (I was using the Costco Discount) I realized they could not be trusted. I asked for a bigger discount and they tried to play a game and upped the rebate amount on the offer knowing full well that this would be a set amount when the truck came in. I am happy to say Medved beat their offer and it was pretty straight forward. Thanks Kendall for all the info as it was great working with you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New 2018 SuperDuty F-350

By Steve on 2/12/2018 at 3:45 PM. Helped by Kendall Saylor.

I have bought quite a few new work vehicles over the years from various dealers all around the Denver Metro area. I was hesitant about purchasing this new truck in Castle Rock just because of the extra distance, but I must say that dealing with Medved Ford was by far the best dealer experience ever. Kendall Saylor was awesome to work with and made sure that buying in Castle Rock was worth my time and effort. He even bought me lunch! Thanks again to Kendall, Tavis, Bob, and especially the service crew who prepped my new truck so quickly after it was unloaded from the transport truck!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Most wonderful experience!

By Aledesma on 2/7/2018 at 4:48 PM. Helped by Shawn O’neill.

When have gone into Medved twice this year to replace old cars that have died on us. Both times Med Ved has made an impossible situation possible. Shawn O’niell made the experience so amazing. He stayed way past closing to make sure we were taken care of! Would recommend going to him everytime.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and very attentive

By Razzle523 on 2/5/2018 at 9:54 PM. Helped by Andy Stumpf, Shilas.

My husband and I were very pleased with the service we got when we came to test drive a Ford Escape love the vehicle and the coustomer service was the best I have ever experienced. They gave us a fair price for are trade and a great price on the new Ford Escape. I myself have never owned a ford but my husband has and had very good luck with them so now I'm a proud ford owner Thanks so much for the great service Andy Stumpf and Shilas

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Straightforward Buying Process

By Johnny22 on 1/18/2018 at 3:48 PM. Helped by Andy Stumph.

Buying a new vehicle can be intimidating. My experience with Medved Ford was not. The communication was straightforward. The recommendations were solid, they listened well and the price seemed fair.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Great 2014 F-250!

By f250bruceman on 1/16/2018 at 3:14 AM. Helped by John Garrard and Eric Cody.

I would like to thank all the staff at Medved Ford, we are very happy with our awesome 2014 F-250. We look forward to hauling our 5th wheel camping this summer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 F150 great experience

By Corolla17 on 1/15/2018 at 9:39 PM. Helped by Robert Duval, Travis, Bryan.

Robert Duval 5 stars was great during the sales process got a great deal on on a beautiful F150 lighting blue. Very happy with my truck got what I needed for my trade in too. I researched a lot they had the better prices of most the dealerships.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great!

By Chad001 on 1/12/2018 at 6:56 PM. Helped by Kendall Saylor.

Kendall Saylor is great to deal with and knowledgeable. He continues to be very helpful! All sales members are friendly and professional. Would recommend for sure! Thanks!

I would recommend this dealer.