Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership!

By Sue - Arvada on 12/10/2017 at 5:19 AM. Helped by Tom James, Salesman and Manager Dean.

Checked out a lot of dealerships before coming to Medved Kia. Tom, my salesperson, was very knowledgeable and helpful. He has been extremely helpful explaining the technology even after the sale. So far service has been great and I would highly recommend Medved Kia.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service

By ctoarzi on 12/8/2017 at 5:37 PM. Helped by I want to say Mike(service manager).

I brought my car in for a recall i had received. Got a call from the service manager that my car actually had 5 recalls piled and asked if i wanted them all done since the car was already there. He explained what all of them were and how they could effect the preformance of the car. took time out of his day to do all this and i appreciate it

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure. Personable. Attentive.

By Shannon Parish on 12/5/2017 at 10:53 PM. Helped by Kenny.

My experience was easier than I had expected since I've had many other horrible experiences at dealerships where I feel like I've jumped into shark waters. The staff is friendly and not pushy. I had begun with the chat online on the MedVed website, spoke with Kenny and later, spoke to him again online. When I came in to see what Kenny was going to show me, he was attentive and listened to what I needed and wanted. He did not try to talk me into something other than what I needed and did additional research to find options to meet that need. In the end, I received above and beyond what I had requested and am thoroughly enjoying driving my new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kudos

By rachelan on 11/23/2017 at 5:59 PM. Helped by Kalie, finance guy-can't remember his name.

Kalie was wonderful to work with and the finance guy was too, sorry, can't remember his name. The great thing was that Kalie listened to what we were looking for and went above and beyond to get it for us. She ran her legs off, getting cars for us to see. What an asset she is to your business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Engine repair

By Santiago Vigil on 11/17/2017 at 8:39 PM. Helped by Daniel Martinez.

Daniel Martinez and medved Kia did great job, was stressed cuz engine failed, but they took care of it and got it done, very happy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repairs to 2007 Kia Sportage

By Thomas J Infantino on 11/20/2017 at 9:50 PM. Helped by Josh, Bob, Daniel.

The Service Dept did a good job on my vehicle's repairs. I was very pleased. Josh answered all my questions & did a thorough job of explaining everything.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great

By Judith Hilliard on 11/17/2017 at 3:32 AM. Helped by Jay Heartso.

It was a lot of fun, Jay worked very hard to get me the vehicle I wanted, he was patient funny and caring. I'd buy another car from him for sure

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Victor Werner on 11/13/2017 at 7:01 PM. Helped by Joshua Vanvolkinbu.

Each member I spoke with was courteous and knowledgeable as I wanted to get a fob I had purchased through 3rd-party, but then found out it didn't work with my car. The crew was more than accommodating getting a new fob ordered and having me rescheduled as soon as I could come in according to my own schedule. Definitely will be coming back in for maintenance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional and friendly

By Estefani on 11/6/2017 at 8:40 PM. Helped by Sasha Markovitch, Yolanda Estrada (Castle Rock location).

Sash is very professional and knowledgeable! I received the best attention from him all my concerns and questions were answered, excellent customer service! Also, received great customer service from Yolanda (Castle Rock location) she was professional and friendly!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good customer service

By Pedro Nekeith Thomas on 10/8/2017 at 10:13 PM. Helped by Service manager.

Nice waiting area.was able to watch a little TV and have some refreshments as I waited for my vehicle.I will bring my vehicle back for service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By Silversoul17 on 10/10/2017 at 5:28 PM. Helped by Kevin, Scott, Monica.

Very satisfied with the whole process. Deal was completed over the phone, Kevin was a pleasure to work with. When I arrived, everything was all set making the sign and drive process seamless and without pressure. Scott and Monica were also a pleasure interacting with, went above and beyond to ensure total customer satisfaction. I had the best car purchase experience yet.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!

By justvt on 10/8/2017 at 6:41 PM. Helped by I do not know.

Simply amazing. The service department here is the best I have ever experienced. This is the second time I have had my car serviced here, and both times they were efficient and prompt with their service. The service technician took the time to answer my questions, which is nice! I pointed out that my back tire seemed to be losing air pressure, and when they took a look, I had a nail in it. They were able to patch it with easy, and let me know what to do in the future if I notice this again. The service only took an hour, and I highly recommend Medved Kia for your service need.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

ran within the time frame of my appointment.

By mark pawlowicz on 10/2/2017 at 3:46 PM. Helped by daniel.

friendly and thoughtful customer service rep. i don't like waiting so i was very happy with the promptness and quick turnaround. the waiting area was comfortable and clean.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new Forte Koup

By Bryant73 on 10/1/2017 at 3:08 AM. Helped by Josh Almanzo.

This was a great purchase. Sales and finance very courteous and helpful. Everyone was friendly and made the transaction smooth and easy. I cannot thank them enough

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easier than expected

By Ray from Littleton on 9/28/2017 at 5:33 PM. Helped by Josh Almanza, Anthony Maffeo.

We leased a KIA Optima for my daughter when she left for college and the lease was getting ready to expire. We visited on a weekday afternoon (to avoid the crowds) and were able to lease a 2017 KIA Optima anew with the terms and payments that we desired in a painless couple of hours. Josh and staff were very easy to work with and very accommodating.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service

By Edward Walker Jr on 9/14/2017 at 3:00 PM. Helped by Josh.

Found a problem many mechanics may have missed causing a "Check Engine Light". Nice work. When two things like a cruise control kicking off and an intermittent xx Eng light comes on it is confusing what to look at. They knew the problem right away.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

great service

By Rod on 9/5/2017 at 3:57 PM. Helped by Monica, Brian.

Monica was a great help in our vehicle purchase. She answered all our questions and when we were bury trying to knock out paperwork she was very kind and accommodating in helping keep our kids entertained. We really appreciated that and it made our experience much less stressful! Thanks again, Rod

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience with younger salespeople.

By Sam & MO on 9/1/2017 at 2:49 AM. Helped by TOM James, Monica.

TOM James & Monica were great. Very knowledgeable. Fed off each other & communicated with us 70 year old buyers exceptionally well! Would recommend Medved based on a referral we received & what we experienced!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Battery issue

By susancfields on 8/30/2017 at 11:30 PM. Helped by Martinez.

Thank you for helping me with battery issue. I will return for service in my Sportage2010! I felt you lisyenextomt concerns and you exceeded my expectations

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By rick downey on 8/26/2017 at 11:49 AM. Helped by Danielle.

I had a great experience at your kia service center. Danielle was very helpful and friendly. Your waiting area and bathrooms are clean. Would recommend you to others.

I would recommend this dealer.