Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.1  

Dealer Reviews

Show:  

Overall Rating

3.8  

4   Customer Service
5   Friendliness
4   Overall Experience
2   Price
4   Quality of Work

Super average deal

By Joshusmc on 9/22/2019 at 10:26 AM.

I bought my wife a new expedition here. Wasn't new when we got it, 200 miles from a dealer trade. All I can say is, super average at best. The people were nice, the building was dated for all the money they claimed they make. Was it average enough to make me a lubbers guy? Not quite yet, we will see how good the service department is. Hey, they gave us cookies and a cargo liner. I feel since we used their finance means, and the vehicle had 200 miles and scratches on it upon delivery, they could have dug a bit deeper. I'll consider this when the redesigned f150 comes out and I'm in the market. The consumer always loses in the car business, but you have to make people feel like they won a bit. I definitely don't feel like we got any sort of deal. I also can't say anything negative about the people, they were all decent.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Swimnsoak on 9/22/2019 at 12:00 AM.

Great job Richard Hutsell and the Mel Hambelton team. Love our new 2020 Explorer ST! Thanks again! Quick in and out and no hassle. We will be back !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By jessme521 on 9/21/2019 at 11:22 PM.

Brian Sladek was amazing to work with! He was very pleasant and didn't make me feel like my day was wasted like normal when buying a car. Brian did a great job of working the deal I needed. The best part was that he let me use his office, even while he was busy, to nurse my 3 week old baby and put her to sleep. Great guy and a great dealership, I will definitely come back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Jon Jackson

By Rick on 9/21/2019 at 10:39 PM.

Jon was very professional, knowledgeable and patient. Obviously customer satisfaction is important to him. We had a great experience through the sales portion of the deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By NurseNita on 9/21/2019 at 4:13 PM. Helped by Nate Roose.

Nate was amazing! He work tirelessly to get us the best deal. We came in with high expectations and he exceeded them. I have shared my experience with everyone and have told them to give Mel Hambelton a try.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Fordowner19 on 9/19/2019 at 3:33 PM.

Dorian was a great help in finding a new car that was within my budget. He did his best in finding me the best deal I could get. He made sure I understood and was happy with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best!

By Rikkismith on 9/19/2019 at 12:00 AM.

Dorian was so extremely helpful! He made the search for a new vehicle easy and stressless. This was the second vehicle i have bought from Dorian and will be back for any future purchases for sure. Austin helped me through all the paperwork and was very professional and courteous!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

All good

By Mario Gonzalez on 9/7/2019 at 3:30 PM.

All good, it was easy and did not take so long, everybody very professional, nice place with free snacks, car had some details but they fixed it right away.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Completely focused on customers

By Jan on 9/7/2019 at 3:21 AM.

Jamie was patient, kind and helpful in the recent purchase of my new FORD. Joe is an impressive individual that went above and beyond to ensure I was informed about a major purchase. I highly recommend contacting Jamie Schoenoff as a professional contact with Mel Hambleton Ford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing sales and service!

By Robert P. on 8/24/2019 at 5:41 PM. Helped by Tristan (dont know last name).

I went in looking at a used vehicle and possibly a new one Obi gladly gave me the service I was looking for. Without using any high pressure tactics(which I hate) he was able to transition my visit into an experience that I wont forget. Stan Bogdan and Nolan took care of the finance side and Tristan who setup my app and synced my phone to the new truck did an amazing job. I feel like I was in and out quickly and I forget how well they did as a team. Thanks again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above Expectations

By anthonydouglas on 9/1/2019 at 11:32 AM.

From the get go, Dorian went above expectations. I was able to give him my needs and wants as well as what I could afford in my budget. He found the right truck right off the bat. No pressure. It was the way car buying needs to be. Stan was able to put the numbers together and not waste anyone’s time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Very smooth buying experience

By Chames222 on 8/31/2019 at 5:34 PM.

We never leased a vehicle before and Obi was very informative about our options. He is well knowledged in the product and the process. I highly recommend him if your looking to buy or lease a new Ford!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was awesome!!

By Wjj2107 on 8/24/2019 at 10:43 PM.

Mark Rank is great and really cares about what fits you! Thanks so much! I would recommend using him for all your car buying needs! He’s an awesome person!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience with Paul Gonzales

By Chevy tuff on 8/30/2019 at 12:04 AM.

Great sales person very helpful and understanding in what I looking for in my new truck and worked with us to get is in our new truck!! Absolutely will go back to mel hambleton ford!!👍👍

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Watson2019 on 8/29/2019 at 10:26 AM.

Best Dealership around! Friendly, fun atmosphere, clean! Will go the extra mile to get you in the vehicle of your dreams! Mark Rank is great to work with...he always goes above and beyond for me and my family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Willing to work with you.

By Kansasfarmer09 on 8/27/2019 at 6:02 PM.

A great group to work with. Really appreciated the relaxed atmosphere. They had an excellent selection of pickups. I will highly recommend dealing with Mel Hambleton Ford of Wichita.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

John jackson

By Allan on 8/25/2019 at 12:11 AM.

Amazing, awsome, fun, quick, done. I will definitely be back and recommend john Jackson to any friend I know looking for a new vehicle. thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mel Hamilton review

By Christinelgerman on 8/26/2019 at 1:45 AM.

I had visited a couple other car lots and got the best experience here Paul Gonzales was the best salesman I have dealt with very patient and we r making up r minds very friendly man. And going into the dealership they make u feel very comfortable

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Just passing through

By James105 on 8/26/2019 at 12:35 AM. Helped by I don’t know her name but the receptionist was great.

As we pass through town we had no intention of purchasing a new vehicle, but sometimes your in the right place at the right time! Robert “ redneck guy” was fantastic! No pressure, friendly and was so helpful. The experience was the best we have had at buying a vehicle, even though we live several miles away, we will keep you in mind for our next vehicle purchase. Thank you Robert!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Ron G, Mark Rank, Brian S, and all others made us feel appre

By BillJ on 8/24/2019 at 10:43 PM. Helped by Ben in finance. I think that's his name..

We will continue to buy our vehicles at Mel Hambelton. They always find the right vehicle for us and work hard to get us into the right ride!

I would recommend this dealer.