Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.6  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sale experience wondeful

By Tessienap on 10/9/2017 at 8:51 PM.

My experience in the purchase of a replacement vehicle was wonderful. The sales staff, mr joseph and mr Exon did everything necessary to meet our needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service as always!

By JustSimplyDanielle on 9/28/2017 at 8:25 PM. Helped by Bear Fulcher Gabriel Davila.

Thank you for always delivering excellent service from your service department. Especially Bear Fulcher, Gabriel Davila and Dan Barber for always treating me extra special when I come in. It’s akways a pleasure to see them! They are the reason I drive a Mercedes, because I know I can always count on them. Thank you so much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great caring people to work with

By Fran Cresser on 9/23/2017 at 7:47 PM. Helped by Joe---service.

Always feel comfortable to be able to walk in any time to the service dept. expecially Joe & Dan and ask any question. I can always be assured they are here to help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding team!

By Steveo770 on 9/20/2017 at 4:11 PM.

The Daytona Beach team always goes the extra mile for their customers. Honest and having the customer top of mind. Will continue to purchase and have my car serviced at this location.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying and service experience

By NOMAD on 9/5/2017 at 12:44 AM.

This was my second purchase from Mercedes Benz of Daytona Beach. Sales person (Mo S) was incredibly knowledgable and courteous from the get go. My purchase wasn't the easiest as I wanted a specific limited edition car that can no longer be acquired via MB "build your own car" option. They found me the last one available for sale from another out of state dealership. Within two days, my dream car was delivered. I noticed a few minor imperfections, and without hesitation, the salesperson and manager authorized the repairs. They went out of their way to ensure that I was completely satisfied, and even offered other vehicle options (as a way not to indicate any pressure to take the specially-ordered car). I found this to be incredibly classy and professional. This is precisely why I returned for a second purchase, and will do so again and again in the future. This is what it is all about, caring for customers and building a pleasant relationship with them to ensure long-term loyalty. I cannot think of nicer things to say about my sales person and his management. While buying a car may be easy for some, the most important part of the journey of owning a Mercedes Benz is service. The Service manager, Dan, is one of the most genuine, intelligent and caring people I have encountered. Frankly, my experience with my first car (GTS) was the single most important factor for me to select MB Daytona Beach for my second service. Dan always had a smile and always/always addressed any issues I had raised about the car. He manages a great team and his sound leadership is certainly contagious. Clearly this dealership and its higher management encourages integrity and high standards, and it shows. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great Communication

By Steve on 8/28/2017 at 5:54 PM.

The car was as described - very clean, nice - and Mo was quick to communicate and call back if necessary as we worked through the sale.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

One of the best dealer Mercedes for service

By Solanalake506 on 8/25/2017 at 6:52 PM.

Jo his a very good service men. Excellent service and quick. the car was ready and clean... I refer all my friends go at that dealer ship.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Warranty Repair

By DWEvans3rd on 8/21/2017 at 9:46 PM.

Purchased a used S63 from a non-Mercedes dealer, and found it had several warranty issues. Brought it to this dealer for correction. They were extremely pleasant and helpful in getting the repairs done, met all commitments, and made the process painless. Kudos to Michael Iafanti and his team for their courteous and efficient service.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Service B

By Bob2805 on 8/14/2017 at 5:44 PM. Helped by Shuttle driver.

The highlight of my experience was the shuttle driver. Super nice and helpful! The service guy Mike was great. I thank them all for a job well done!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great staff and great service.

By Rick2274 on 8/1/2017 at 5:33 PM.

The service staff at Mercedes Benz of Daytona is the best I have ever delt with. Always willing to listen and will go above and beyond to solve the problem.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experiance

By Teresa Vasile on 7/27/2017 at 3:49 AM.

This is my second purchase with David Joseph, he goes over and above to make sure everything is perfect! I highly recommend Mercedes of Daytona.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a great experience

By jel1808 on 7/3/2017 at 6:37 PM.

The staff is quick, always gets back to us fast when we have a question or need to schedule service. They do a wonderful job. We are very pleased with everyone we come in contact with in your service department.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest informative and friendly

By beverlybeach on 6/4/2017 at 8:49 PM.

This is my second used car purchase from David Donals and I'm happy with both. I find him to be honest... He takes as much time as you need to explain the new features. He astounded me with friendliness, he remembers my entire history when I come into the dealer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Why I own

By FINESTRA1 on 5/25/2017 at 9:17 PM.

Make an appointment- they're ready. Ask a question- they find an answer. Need time to explain a problem- they wait. You are never asking "a dumb question".

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stress Free

By Seadunes01 on 5/25/2017 at 8:48 PM. Helped by Frank.

Both Frank and Tim were wonderful during the whole process! Thank you both !!! Look forward to a great friendship with Mercedes of Daytona! Dan Jackson Ken Salvas

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exelent

By Arisay on 5/23/2017 at 9:32 PM.

Excelent service the Dealer's very professional when handling customers I will definitely use them again fast service and I'm very satisfied how professional and kindness of the service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great services all the way from the owner to the driver

By Don on 5/10/2017 at 6:51 AM.

It's very difficult to be without your car but Daytona Mercedes-Benz goes above and beyond to make sure that you're not inconvenienced and your car is returned to you and the conditions better and then when you dropped it off. They make sure you understand what they did in the service. The most importantly they make sure it's a pleasant experience all the way around from the owner to the service director to your service writer and finally the driver that returns your car!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Easy peasy buying experience from start to finish

By OldGrayMare on 5/13/2017 at 9:57 AM. Helped by Roger Williams (sales).

Sawthe vehicle online, called and asked if they would hold until the following week since we were out of town. The answer was a resounding "sure, no problem!" Vehicle was ready and serviced when we rolled in, paperwork already started. All we did was look it over, take a test drive, and boom! Done! (We had owned an earlier model so knew this was what we wanted). Our salesman (Roger Williams) was outstanding....corresponded with us via text & email ahead of time so all the "front work" was taken care of ahead of time. He couldn't have been more responsive. He even had the car taken to the back and put on a lift so my husband could look at the undercarriage even though this dealership is not the closest to where we live, with attention to detail like that, we will be bringing it here for regular service. Great job from everyone...from sales to finance. (I don't see Roger Williams in the sales list below, but want to be sure he gets an "attaboy" recognition).

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent!

By Herc6789 on 5/6/2017 at 1:05 AM.

TL makes purchasing a car so easy! He knows his product and shares his expertise in a very kind fashion. He's the best! Thank you!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent dealership

By Rick2274 on 5/2/2017 at 5:01 PM.

I have purchased two vehicles at this dealership and have had them serviced there. The service and staff there have been excellent. I will continue to buy and service my vehicles at Mercedes Benz of Daytona.

I would recommend this dealer.