Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.4  
Quality of Work
4.7  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

In the past I have had a great experience with the Ft Washin

By AHONKHAI on 9/18/2019 at 8:21 PM. Helped by Tuan Nuyen- Sales person. Knows a lot about MB cars. Was very personable and professional. Took time to explain things to us. Did not rush us. Very pleasant disposition..

I just bought a Certified pre- owned GLE 350 MB 4Maric from the Ft Washington dealership. The Sales person was, Tuan was wonderful. But the car was overpriced as I found out later. It was about $3,000.00 above market value I wish I had done some research before buying the car. After I bought the car last month, I searched the internet and found similar 2017 certified pre-owned GLE 350 4Matic advertised on MB and other sites for less with same low or lower mileage. It was quite disappointing to me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

1234567890

By SOD52CHEVY on 9/18/2019 at 4:35 PM. Helped by J Greene.

Great Keep up good work and maybe encourage a 2 year degree in Business. And anyone who goes past 2 year degree pay for them to get a BA in business.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Over all experience is good

By NAIDU_EARLE on 9/18/2019 at 3:34 PM. Helped by Kevin Neuman, Matthew.

Over all experience is good , this is my 5th car from the dealer. Kevin Neuman is amazing. He will always call with an update on status of my car..

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Tony is amazong

By drbobmd123 on 9/17/2019 at 11:41 PM. Helped by Tony.

Tony is amazing. A pleasure to deal with. He will always call with an update on status of my car.. Tony is always available for my questions ,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Cooperative

By sophiehobsonn on 9/16/2019 at 5:39 PM. Helped by Julian.

This dealership has excellent service for USED cars. I have never been so happy with a used car purchase. The price was amazing and it even came with a limited warranty. There was a problem with the sunroof and they made sure it was fixed before handing over my keys---with no additional costs :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By SSCHLOSSPAPER on 9/13/2019 at 4:37 PM. Helped by Tony, Derrick.

Been coming here for minimum of 25 years. Never had a problem they couldn’t quickly resolve. I would never to my car to anyplace but here. 100% Satisfied

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Service manager made sure I was satisfied with service.

By KIMMCKIE620 on 9/13/2019 at 3:31 PM. Helped by Anthony.

Accommodating service: answered questions and made sure I was comfortable. Service went out of their way to make sure my car was in good road condition before returning it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Sales Experience

By JINU24 on 9/12/2019 at 2:46 AM. Helped by Chip Sunstein.

Chip Sunstein in sales is the best. He exceeded my expectations and took care of everything so smoothly. I highly recommend him and the Mercedes Benz of Fort Washington. I will return here for future services and vehicle purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service

By LESMAG on 9/11/2019 at 1:32 AM. Helped by Anthony iocca, Joanne (service advisor).

Attentive, friendly, very responsive. Took time to listen to my concerns, addressed issue even though I did not have appointment. Made sure I was take care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

it was awsome it was an excellent experience

By BMACK212 on 9/10/2019 at 11:26 PM. Helped by CHIP OUR SALESMAN AND MIKE OBRION.

because our service writer is excellent. And I am glad I bought my car there Chip DID A EXCELLENT job as salesman and Mike Obrien service writer did an excellent job

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

FORT WASHINGTON MERCEDES

By ABKNITWIT on 9/10/2019 at 6:20 PM. Helped by TONY COLONANTONIO.

FORT WASHINGTON MERCEDES HAS A WALKING AND BREATHING ASSET, TONY COLONANTONIO. HE IS AMAZING AT WHAT HE DOES, THOROUGH PRESENTATION, EXTREME FOLLOWUP AND MAKES YOUR VISIT PERSONAL.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Key for new SL550

By JSHELTON2 on 9/10/2019 at 5:12 PM.

Prompt support and service by service manager. Went to Sprinter service center wher I take my Sprinter 3500 RV. And they always do a great job there, especially, Susan!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By JANIGATI on 9/9/2019 at 2:40 PM.

My issue with the tires was completed efficiently and promptly. I was treated with the utmost respect and told that it would be checked out thoroughly. I was completely satisfied with the service and the personnel.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Benz Service Maintenance and Repair

By lrball on 9/9/2019 at 3:36 AM. Helped by Anthony Colantonio.

Fast and efficient service. Anthony Colantonio, my Service Adviser, is a true professional. He is may main reason for utilizing Mercedes Benz of Fort Washington for my car servicing needs!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and timely.

By RDOLOFSSON on 9/7/2019 at 7:53 PM. Helped by Joanne in scheduling.

Joanne is the best in scheduling and we are treated so we'll by all involved with the process. Purchased car from Ft. WASHINGTON and appreciate the service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience with Bruce!

By COACHJILL2 on 9/7/2019 at 12:40 PM.

Bruce was very patient and understood my indecisiveness. He provided me with many options I was able to compare those options with other dealerships offers. His knowledge and experience made the buying process exceptionally easy .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Joanne was great.

By JOSEPHBOGRAD on 9/6/2019 at 3:28 PM. Helped by Joanne.

Great experience. Ty Joannne was very attentive and always available. I would recommend this dealership to all friends and family. Thx again for your help

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

New Leasing

By HJALCORN on 9/4/2019 at 10:17 PM. Helped by Bruce Gilbert.

Bruce Gilbert was a very good sales person for me. He explained everything regarding the leasing process, and the GLC-250 car. When I received the car I had no problems operating it. I am so pleased with my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

new tire

By HJAFFE9 on 9/4/2019 at 9:28 PM. Helped by Derek Witman.

They always do a great job in the service department, courteous, timely, efficient. Derek and his crew are the best and I would highly recommend.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

yearly inspection

By CONNIEPAYNE6 on 9/4/2019 at 7:12 PM.

good job except that you tried to sell me services I didn't need. i don't enjoy being bother by these stupid request for a review I will stop getting service at your dealerships

I would recommend this dealer.