Mercedes-Benz of Jackson
Dealer 2-Year Rating |
Dealer Reviews
None to report
Littleton disturber when learned my Service Advisor was no longer there nor was my Salesman. Cory did an excellent job in stepping in to help
I would recommend this dealer.
Service of vehicle
Service rep was professional and courteous and he kept me update regarding the service on my vehicle. I also appreciated the kindness and patience of the driver that dropped me off at my place of business.
I would recommend this dealer.
great GEN SALES MANAGER AND SALES PERSON
I WAS IN THE CAR BUSINESS 32 YEARS. HAVE BOUGHT 6 CARS IN THE LAST 2 YEARS. THEBEST I HAVE DELT WITH IN YEARS EXCEPT MY OWN. THEY WERE GREAT.
I would recommend this dealer.
The service manager was polite and helpful. The shuttle dri
The shuttle driver was very kind and enjoyable to ride with I assume the service was what it was supposed to be according the the service manager.
I would recommend this dealer.
Tire replacement
Brought car in because I was told one of the tires had worn threads. I thought it was the right front tire, so I requested that tire b replaced. Upon inspection the service agent explained that it was the left front not the right. I was surprised and grateful because I knew one of the tires needed to be replaced but I had gotten confused on which one. If they hadn't caught my error I would still be riding around on an unsafe tire thinking I had eliminated the problem.
I would recommend this dealer.
Great service
Our experience was a great one. The service was timely and everything was done properly if it was part of the appointment or not. The service tech explained everything and listened to our concerns. Thanks again Mercedes
I would recommend this dealer.
Excellent Rating
The service and attention I received from all parties involved was exceptional. I truly appreciate the trustworthiness of my salesperson, Phil Ellis. He was a joy to work with. Not aggressively pushing me into the sale but being patient with me and working the deal to my satisfaction. I also love working with this dealership with its known professionalism and outstanding presence in our community.
I would recommend this dealer.
Convenient and excellent quality customer service
I love out of state, I saw a car listed here for a very good price. Mo and Thomas Korn were more than amazing. They were friendly, not seedy, incredibly reasonable with pricing and they even took my trade in and paid for shipping. They even made sure that I would get my car before Christmas and sure enough, it arrived on the eve of Christmas Eve. Just thoughtful people, they left gifts in the front seat for me and I have told all my colleagues about this dealership. Due to internet, you no longer have to walk in to a Benz dealership near you, it’s just as if not more convenient to shop out of state online.
I would recommend this dealer.
MB service experience
Best dealership Service Department. —(Michael Griffing) always takes care of my needs concerning my wife’s vehicle. Always up front with what’s taking place during my service visit and always wash the car after service.
I would recommend this dealer.
Out of town purchase
Pam was incredibly helpfull and the purchase process was effortless. I will certainly look to Mercedes Benz of Jackson for future car needs. Thank you!
I would recommend this dealer.
It was pleasant and professional
I felt that my wife and I felt like prestige customers the entire staff were professional,well adverse on the Mercedes answered all of our questions to assisting us with choosing the right car and then took the time to introduce to all the features of the car so we were no stranger to the car,all the salesmen were friendly the sales manager James made sure he introduced himself,Justin were guided us through the financing without a stumble, Phil made my wife and I feel like family. Phil diffently willl sell our family and friends our next Mercedes. We feel with Phil at Mercedes we’ve got a friend at Mercedes! Thank you Mercedes Benz of Jackson for hiring professional,qualified,and certified sales representatives to assist your clientele in having a pleasant experience in our purchase may God continue to favor you!
I would recommend this dealer.
Delay at body shop
I purchased a used Acura TL which had some body damage on the passagner door and from bumper. I put down a deposit to get the car fixed and was told it should be about a week but it ended up taking 3 weeks. And today 4 days after having the car the weather striping on the windshield on the driver's side has blown off. Other than those issue everything went extremely well for the test drives to paper work
I would recommend this dealer.
My experience at Mercedes of Jackson.
Great experience with Pernell Moore. Would definitely recommend Mercedes of Jackson. The process of buying was an easy experience and everyone made me feel welcome.
I would recommend this dealer.
Wonderful as always
I wasn't planning on purchasing a vehicle the day(went in for service on my ML 350) but once I spoke with Phil Ellis and he discussed the great deal that Mercedes has to offer I couldn't resist! He was absolutely wonderful as usual and the rest of the staff was great! I am enjoying my new vehicle!
I would recommend this dealer.
Service was efficient, courteous and helpful
Service was efficient, courteous and helpful. If anything after was the car could have been rinsed a little better, but this a very minor point, otherwise the cleaning was good.
I would recommend this dealer.
Hannah car sales
I drove from out of state to purchase a used car at Mercedes Bentz of Jackson. Hannah was very pleasant, helpful and sold us the car. It was her honesty and integrity that sold me. She delivered on every detail asked and promised. Overall a great car buying experience, well worth the drive!
I would recommend this dealer.
Routine service visit
The routine service visit for my SUV went well. Greeted by Kent who had everything well in hand and took care of our tune up. My wife and I had just time enough for a little shopping and lunch before Kent was calling to let us know that the service department had finished. All done in a timely way. Thanks so much.
I would recommend this dealer.
Excellent Service
I brought my car in for an oil change and I was out within 1 hour. I was also given a heads up on what items would need replacing in the near future. There were no surprises!
I would recommend this dealer.
Excellent Service
Excellent PROFESSIONAL Service.very dependent. Friendly customer service. Goes out of their way to make u feel relax while taking care of car service. 5 stars treatment
I would recommend this dealer.
It was a good experience
Courteous and worked hard to make the deal. Their attention to detail was helpful as I decided to order my car versus buy one off the lot.
I would recommend this dealer.