Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.7  
Service
1.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BILLY

By BILLY321 on 6/18/2019 at 4:45 PM.

EXCELLENT PEOPLE/SALES REPS, TO WORK WITH. PURCHASED A USED CAR RECENTLY. THEY WERE FRIENDLY, PROMPT & EASY TO WORK WITH. VERY SATISFIED WITH THE OVERAL EXPERIENCE. THANK YOU FOR YOUR SERVICES.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a Great Experience!!!

By Melissa on 6/9/2019 at 12:48 AM.

I have been leasing and purchasing vehicles at Meriden Hyundai for 10 + years. They are always friendly and efficient. I keep going back and always leave as a satisfied customer!! Melissa D.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By chris on 5/4/2019 at 12:59 AM. Helped by Liz.

Today, I purchased a certified pre-owned Accent, my salesman was Spencer. While at the dealership I had also met the General Manager, as well as, Walter, Haley and Liz. All of these people very customer friendly and knowledgeable in there perspective roles in my experience. Spencer not only sold me a car which was exactly what I was looking for, but he also was kind enough to help me return the rental car I was driving back to the rental office. By far the best car buying experience I have ever had.

I would recommend this dealer.

Overall Rating

2.4  

2   Customer Service
2   Friendliness
2   Overall Experience
4   Price
2   Quality of Work

Not a good Genesis dealership

By Chris007 on 4/29/2019 at 10:18 PM.

I have had my genesis g 80 sport for almost two years. It was purchased @ Meriden Hyundai. My opinion so far is that Meriden Hyundai is not equipped to deal with genesis cars or customers..

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience with excellent knowledge

By Nic1208 on 4/20/2019 at 3:07 PM.

I recently purchased a pre-owned Santa Fe from this dealership. From the minute we walked up, our salesman Spencer knew exactly what cars they had available to fit my interest and needs. They worked with the price and were quick to respond with any questions I had. After driving the car for a few days, I noticed a shaking at highway speeds. They let me bring the car back in to the service department and they took care of the repairs to make sure I was satisfied. I’d definitely recommend this dealership, especially Spencer who had a great knowledge of these cars and was easy to work with!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Lease on a Kona!

By KG on 4/4/2019 at 6:54 PM. Helped by Odell Gorham.

Leased a 2019 Kona with Odell Gorham. He was knowledgeable and to the point, absolutely professional and had an awesome attitude. I'm new to leasing and he explained the process clearly and answered all of my questions. Hyundai worked with me until we could agree on a price. Odell made sure I knew how to use all of the new systems in my car before I left the lot. My Kona is a dream and the people at Meriden Hyundai are as well! I'll be back!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional with no pressure at any time

By Dantheman on 3/6/2019 at 10:00 PM. Helped by Todd Moynihan.

I recently purchased a Genesis 80 Sport model and I found the process handled very professionally by all the staff. I am a person who does a lot of research on a vehicle and the competition. The staff responded promptly to my questions and did not pressure me in any way over several weeks. When I made the decision to purchase the car the process was done quickly and the benefits of the dealership and the auto were clearly explained. The dealer presented options like a wheel and rim insurance coverage but did not exert pressure to purchase the options. Nice to leave a dealership having a sense that the staff is there to assist you and not to pressure you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Lease

By MHew27 on 2/25/2019 at 10:13 PM.

This was my second lease with Meriden Hyundai and it was yet again an easy and wonderful experience!! Haley Moynihan and her team worked so hard to find me my Tucson suv that I am in LOVE with! I would recommend the meriden hyundai team to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I knew this would work out immediately.

By happy on 2/14/2019 at 12:08 AM.

The staff at Meriden Hyundai is very professional and welcoming. I purchased a used Elantra at a fair price with minimal negotiation and left feeling that the financial aspect of the transaction went very well. They were very thorough in regard to explaining the features and options of my new used car. Frank is a seasoned pro. Very confident, competent, and honest. Hoping to purchase my wife's next new car from Meriden Hyundai. It will be easy to walk back in there. I had a minor issue that the service department jumped on immediately. All in all this was a comprehensive positive experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks for making the New Car purchasing process easy!

By ctmaroons on 1/28/2019 at 6:39 PM.

This is the second vehicle that we've leased from Meriden Hyundai. Joe Connolly worked with us both times. He's extremely helpful and made sure to explain the different types of vehicles and help us select the right one for our family. We also enjoyed working with Walter Cloud, the General/Sales Manager. He worked through challenges with our insurance company to make sure that we were able to pick up our new Hyundai Santa Fe on a Saturday. That was the most convenient time for us. The pricing is fair, as was the vehicle trade in price for the car we were trading in. The dealership is clean, modern and has a nice area for those waiting for service or to pick up their vehicles. We especially liked being able to see a number of different vehicles on the lot. Even though the vehicle that we ended up selecting wasn't on their lot, Sterlynn made sure that we were able to be in the car ASAP. Overall great customer service & care. We look forward to doing business with them again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The BEST Treatment

By BernieG on 1/14/2019 at 2:26 PM. Helped by Fred Norman.

My 92 year old father was in an accident and his 2002 Hyundai Sonata was totaled. While he doesn't drive a lot anymore, it is still very important to him. We needed something that he was used to, that wasn't a lot of money but very reliable. Meriden Hyundai found a 2009 Sonata for us and --- by the treatment we received there, you would have thought we had just purchased a $30k new car. Obviously, that doesn't matter to them. Many thanks to Tod, Haley especially for finding the car, Frank, Walter and of course, Joe Connolly and Fred Norman for going above and beyond with their professional and courteous handling of the sale and servicing. Dad is thrilled with his ‘new’ car! Anyone looking to purchase a car, new or used, should go to Meriden Hyundai, where you will get a quality vehicle handled by top professionals across the board.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New Years Eve present

By The Dohertys on 1/1/2019 at 6:31 PM. Helped by Todd Moynihan.

Thank you Nick and Todd and all from Meriden Hyundai for a great car buying experience! They were able to work with us on our trade and put everything together for us for a New Years Eve pick up! Thanks again for all your help!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By Ronipickles on 12/11/2018 at 4:36 PM. Helped by Odell.

Odell and sterlynn were amazing. They were beyond professional, courteous and genuinely wonderful people. They were the best sales experience ive had out of my 8 vehicle purchase throughout my lifetime. Haley also was amazing in the finance dept. Fast and efficient and super friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car

By rkwalz on 12/6/2018 at 5:37 PM. Helped by Ignacio J. Otranto.

Had a great experience no pressure , answered all my questions very friendly and helpful , this is my second purchase there in 9 years . Thanks Iggy

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

NEW CAR BUYING

By Tom Pie 25 on 11/26/2018 at 9:28 PM.

Never felt pressured easy people to work with. Went over all the features of the car. Explained everything in detail. Answered all of my questions.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

The wifes replacement car

By Don & Kay on 11/28/2018 at 5:38 PM. Helped by Eileen.

Everybody in the dealership that we spoke to was very friendly and offered any assistance we needed. Overall experience was great. Thanks Tod, Spencer, Walter & Iggy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

meriden hyundai experience

By phil m on 11/24/2018 at 1:10 AM.

purchased preowned truck today great experience . friendly helpful and personable staff. gladly recommend this dealership to friends and family will be back in the near future

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales and Service

By MacMare1 on 11/12/2018 at 3:12 PM. Helped by Kathy Cruz in Service and Oscar in service..

Everyone was attentive and informative; they offered many options and reviewed how they conformed to my needs. I am very satisfied with the result of a leased vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Mml817 on 11/10/2018 at 1:07 PM.

Everyone was helpful and kind especially Nick our sales representative. He made us comfortable no pressure. They found us exactly what we were looking for

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased 2nd Car

By littleguywhopurchasescar on 10/7/2018 at 4:03 PM.

I first bought a car with the help of Joe Connelly when I had a low income and was attending college full-time. He helped me find a used car that was affordable and reliable. That car was in great shape and the dealership's service department helped me maintain its performance. Unfortunately, that car was totaled in an accident with a negligent driver. Luckily, Joe helped me find another car to fit my driving needs and income. My family has been purchasing and leasing from Joe Connelly because he is a friendly, reliable, and honest salesman. I certainly recommend Joe and Meriden Hyundai.

I would recommend this dealer.