Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.7  
Overall Experience
4.5  
Price
4.4  
Quality of Work
4.6  
Service
3.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome splentabulous experience

By Brad Holley on 8/10/2017 at 2:42 PM. Helped by Zach Edwards his sales manager.

Zachary Edwards. Is your salseman of the year. Was internet shopping when I came across metro ford. He was quick to respond and eager to please. His sales manager was quick and very easy to deal with. We came to terms in less than five minutes. Here is the most awesome part.. I was shopping for our daughter's 16th birthday and we live in Durant.... They, Zachary that is. The salesman, personally drove the car from the dealership to my house 3hrs away. To deliver it to my daughter and it even had bows on it. Awesome job. Will be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By Jackway on 8/2/2017 at 2:49 PM. Helped by Noee Barjas Jr..

I got a great deal and was taken very well care of! Came out of the finance department and the car I purchased was already full of gas without having to ask.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Slease Bags

By lando24 on 7/26/2017 at 2:45 PM. Helped by Jason sleeeeze bag Pollard.

I purchased a vehicle from this place that had major issues and they knew about the issues before selling me the car and still sold it to me, stiffing me with the repair costs...BUYER BEWARE......BUYER BEWARE.....

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!!

By trnoejr on 7/15/2017 at 6:14 PM. Helped by Ellsworth Speight.

It was real easy. I worked with my salesman Ellsworth Speight on locating a truck that met both my needs and financial situation. The worked flawlessly as a team and would recommend them to anyone.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome service

By Kls077 on 7/15/2017 at 5:31 PM. Helped by Kelly Porter.

Kelly Porter did a great job of making me feel comfortable with the process and also helped me with trading in my vehicle. I recommend anyone to go to Metro Ford of OKC and ask for Kelly Porter, he's a really cool guy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car sale I've ever had

By MustangMatt on 7/10/2017 at 2:52 PM. Helped by Ellsworth, Tony.

Found my vehicle online through Cargurus.com and it was located 550 miles away from me but the price and customer service Metro Ford gave me was excellent. There were very few deals online as good as Metro Fords. They have great people working there and I would definitely buy another car from them If I was in the market for one. Thanks Ellsworth and Tony.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Truck

By Dperry on 7/6/2017 at 10:50 PM. Helped by Ellsworth.

Just bought a new truck from Ellsworth. It was a great hassle free experience. They were very easy to work with, and was very fast and accommodating experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Escape

By Erica Becerra on 7/3/2017 at 2:27 PM. Helped by Ellsworth.

Ellsworth was great. The entire process went smooth and fairly quick. They went out of their way to help us out! I love my new Escape!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience

By Jflores1125 on 6/14/2017 at 10:17 PM. Helped by John & Colton.

The team worked hard to help me to get a good purchase on a car. The team members Were all very friendly & made sure while waiting that we were comfortable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of T-250

By carbuyer101 on 6/16/2017 at 7:34 PM. Helped by Colton.

Colton was easy to work with. He answered all issues during our purchase and did not apply any pressure during the process. Couldn't be happier about this transaction.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service

By ssims on 6/2/2017 at 11:16 PM. Helped by Ivan Rosas.

The staff are very informative and care about your experience. They finance department will do what is in their power to get you approved! I am very happy with this purchase and would recommend them to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great prices and service

By D21 on 5/24/2017 at 4:41 PM. Helped by Jordan Enloe, Mike Pierce.

Couldn't be happier with the price we got on our explorer. Not to mention, the service was top notch. Best feeling I've had walking away from a dealership out of the dozen or so cars I've bought.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love these guys.

By Ruby Tuesday on 5/9/2017 at 12:38 PM. Helped by Ellsworth Speight, Jason Pollard.

Wife is loving her new red Ford Flex. Bought it on a Tuesday so she has named it Ruby Tuesday. Ellsworth Speight and Jason Pollard, both in sales, were the greatest in giving us an above and beyond sales experience. And a great finance rate to boot! These guys at Metro Ford of OKC are the best. Can't thank them enough.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ford raptor

By Davidgee on 5/5/2017 at 5:24 PM. Helped by Elsworth.

Great salesman he did a great job working with me very friendly and a good person I hope that place knows how great of a worker he is

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service

By Imelda on 5/1/2017 at 5:06 PM. Helped by Ralph.

Great customer service! Even with bad weather you are put first. It's an amazing feeling to know people still value customer experiences vs a bonus. Great service!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Kelly porter was very easy to work.

By Jasonbraker123 on 4/28/2017 at 4:50 PM. Helped by Kelly porter.

I felt that the staff was very helpful and professional. Was happy with the terms of the deal and the truck. Will recommend Kelly to my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Randy B. on 4/21/2017 at 2:39 PM. Helped by Jared Tietz.

Went to three other dealers. I bought the F150 XLT where the other dealers offered the XL. And for the same price. Look around and then come here. It will be your last stop and you'll be leaving in a new vehicle. Got side steps added with out paying extra.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

Will not honer warranty tires for life

By ghowie1209 on 4/11/2017 at 4:27 AM. Helped by Mr. McFarrin.

We paid almost $9K in service warranties when we bought our three cars in 2013. Did all the tire rotations and 30K service to keep the service warranty. Last fall Metro service said my daughter tires were not worn enough for replacement today thay said she did not have the tires for life. WOW!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good sales

By mb on 4/8/2017 at 7:38 PM. Helped by Jared Tietz.

All round experience was good. Jared did a super job of finding what i wanted in the price range I wanted. Second time buying at Metro was as good as the first.

I would recommend this dealer.

Overall Rating

2.3  

1   Friendliness
5   Overall Experience
1   Price

2017 Titanium Escape

By Houston7 on 3/30/2017 at 7:56 PM. Helped by Illiana, Javier, David, & the Manager.

We knew what we wanted, what we were willing to pay, and how we wanted to finance. I'm not sure I've ever had a better experience buying a new car than what we had with Metro! They found what we wanted, gave me the price I wanted to pay, and came up with incredible financing! Javier Bravo was wonderful, and had a lot of patience with my wife, that the car was for. I met with Illiana briefly, but she was very instrumental in finding us the RIGHT Titanium Escape my wife was shopping for. The manager was very friendly, the Fiance Guy was awesome and great to work with, and we felt absolutely NO PRESSURE! We will refer our friends to Metro, and it will be the first place we shop next time we need a vehicle. Excellent!!

I would recommend this dealer.