Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new Rav4

By HappyRav4Owner on 12/17/2017 at 4:53 PM.

I came in to test drive the Rav4, and with the help of Bob Kearns I drove out with the new 2018 model. This was the smoothest and easiest, and absolutely no pressure car purchase of my life. A great salesman and terrific dealership. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a car!

By Bigdirty on 12/17/2017 at 4:25 PM.

Very nice people, great to work with all the way down to the guy who preps your car, they're considerate of your time and feelings, they work with you on financing, color & style, I had a great experience with these people. I highly recommend them for your next car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience at Toyota

By Laurice Kopta on 12/2/2017 at 4:06 PM.

I was treated very good by everyone at Metro Toyota especially Dean Kepol. He went through everything with me very efficiently. He was very knowledgeable abut the car and answered all of my questions. I would definitely recommend Dean and Metro Toyota to other people looking for a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect

By Squeak41 on 12/12/2017 at 8:16 PM.

Everyone was helpful, courteous and friendly. Everything we asked for was done. We are completely satisfied with our whole experience. We will definitely recommend your dealership to anyone.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

Great customer service

By Dixane Kewin on 12/12/2017 at 12:19 AM.

Buying my truck was quick, easy and pleasant. The staff was helpful and did everything possible to make my purchase enjoyable. I would definitely buy another vehicle from them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, approachable and no pressure car buying experience

By TROY L PIKE on 12/11/2017 at 3:29 PM.

Our sales consultant was Dave Gugle, and he was awesome! Greeted us immediately when my family and I are arrived on the lot, with a sincere smile and a professional yet easy demeanor, introduced himself to all, even to our kid, and asked how he could be of help. Answered any and all questions, walked with us to every vehicle we where interested in (very cold day with high winds), did not rush us, pressure us or dismiss any of our many many questions or my "helpful" suggestions, such as, if u purchase any car, new or used, there should be some type of gift, such as a mini apple iPad 4! Good suggestion right? Anyway, I digress, we got a nice car for a good deal. The overall experience was, and I dare say, one the best experience that we have ever had with car buying. We have purchased brand new and used Toyotas and this was the simplest easiest process we have ever had thank you Dave.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By Satisfied Customer on 12/10/2017 at 4:18 PM.

We have bought several used cars from Metro Toyota and each time have been very satisfied with their service. You are free to look and make up your own mind without being told what you should buy. There is no pressure put on you to purchase a car. It is clear that their objective is to help you find a vehicle that YOU want and not one that they want to sell you. Our last purchase was a Toyota Corolla and once again we were very pleased with how we were taken care of. This is a very good place to visit if you are looking to buy a used car.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price

Big Red RAV4

By Mccorn75 on 12/9/2017 at 5:27 PM.

This was one of the easiest car buying experiences I have had and I enjoyed it! Thank you for the upfront pricing and easy financing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy Transaction

By Jim Stephanak on 12/6/2017 at 8:55 PM.

Great price on my used car purchase and I was given a reasonable trade-in value for my car. Tedd Shipp was knowledgeable and accommodating. He made everything seamless and convenient; kept me informed all along the way. A great buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was a pleasure to do busness with chris and adam at metro

By Frank on 12/5/2017 at 1:09 AM.

Doing business with Cris Waranan was a real pleasure ! Easy to deal with a willingness to please 😊 Adam was a god sent for my wife and I he has a real knowledge of product and a willingness to teach 😊

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Very Happy

By Jason R Lipsey on 12/5/2017 at 2:14 AM.

Saw the truck in online ad, contacted the dealership by email received a very fast response. Ken setup a test drive and stood in the rain while I inspected the truck, After a good test drive he made a good deal.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I had an excellent experience leasing a car.

By pam85 on 12/3/2017 at 1:15 PM.

I’ve never leased a car before. I wasn’t sure it would work for me. But Tim Robertson patiently explained everything so that I felt comfortable going through the process. He took his time showing me all aspects of my new Toyota Camry and where to go for service. I’m still learning about my new car but know I will be helped with any question by everyone involved with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best Dealership around

By ekoshar on 12/2/2017 at 1:26 PM.

We have purchased 3 vehicles from Dean Kepol. So helpful and knowledgeable! We would have no hesitation to recommend him to our friends. Wouldn't think about buying another vehicle without him! Mike Disher is the best. Again - knowledgeable - friendly and professional. Mike was able to answer my questions concerning the financing quickly and accurately! We are solid clients of Metro Toyota!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely amazing

By Skuhtic on 12/2/2017 at 12:38 PM.

Tim was incredibly helpful during the process of me buying my Tacoma! My experience at Metro Toyota was nothing short of amazing, due to the fact that they want their customers to be happy with their purchase. Thanks, again!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great people to deal with.

By Vincces car on 11/28/2017 at 2:39 PM.

From the time we walked into the time we walked out I felt comfortable about dealing with this dealership I also like the fact that they had a nice inventory . The salesman was very friendly and very helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Very pleased

By Polaks on 11/27/2017 at 7:06 PM.

This was a very pleasant shopping and buying experience! We spent nearly 2 months making our choice. Everyone remained patient and pleasant during the entire process. We've now got them watching for the right car for my daughter. We have not yet had a chance to try their service department but I am expecting good things.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!!

By mlymdk on 11/25/2017 at 3:20 PM.

We spent 6 hours at Metro Toyota trying to pick out 2 new cars and Ken and Brad were great. They were very helpful and kind and worked hard to ensure we were getting the best deal possible. They made the entire process less stressful than it could have been and they were great to work with overall. I will definitely go back to Ken and Brad at Metro Toyota for my next car. Also, Zeb made the whole financing process very smooth and he was thorough and clear in his explanations of everything we were going through.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience

Helpful & knowledgeable

By Cate7 on 11/21/2017 at 2:48 AM.

Knows product, listens to customer, helpful and flexible. Patient and allowed time to consider range of options. Kept in touch so I fit car shopping into my schedule.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car at a great price.

By Ramblin1 on 11/20/2017 at 3:27 PM.

Dave Gugle went above and beyond in helping me with my purchase of a 2005 Toyota Prius. A super guy to work with, knows the cars and showed me a lot of things that I would have otherwise needed to read the manual for. I would not hesitate to buy another car from Dave and the rest of the staff at Metro Toyota!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By beej on 11/18/2017 at 11:48 AM.

Dean provides great personalized service. He goes out of his way to locate a car that is right for you and helps to find financing that is at an excellent rate. Throughout the process everything is handled smoothly and expeditiously and is made as simple as possible for you. It was the best car buying experience I've ever had thanks to Dean.

I would recommend this dealer.