Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.6  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.7  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Maintenance appointment

By Cristal C. on 5/16/2019 at 4:44 PM.

I was in and out within an hour! As soon as I pulled up to the service area, I was taken care of right away. Bob Stanisch is usually my contact person and he is always super helpful and friendly!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Auto Experience Ever

By AshleyS on 5/17/2019 at 5:45 PM. Helped by Michael Goldsztajn.

Walking into a dealership, auto repair, etc can be scary because who knows what type of person your going to deal with and what $$$ are going to be thrown your way- That was the case for me because I knew it would not be a cheap fix for my car. After calling around and getting insane prices and barely helpful people, I called Lipton Toyota. I quickly made an appt for the next morning after telling Mike Goldsztajn in service what was going on. He was even more pleasant, knowledgable and helpful in person! I have never had such a seamless and painless process when dealing with a car issue. All of the staff were super friendly, inviting and clean enviornment, and Mike was the one who truly made my experience one of a kind.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great price

By Evencle on 5/10/2019 at 1:37 AM.

Harry Smith has been marvelous! I'll always go there for my car service and will recommend friends as well. thank you so much for the good service.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent experience

By taimara on 5/2/2019 at 10:27 PM. Helped by Mounir.

People are very professional and polite. They answered all question and did explained with details everything. I recommend. Service: Excellent Organization of service: Excellent. Place: clean and quite.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome employees

By TREENA on 5/4/2019 at 5:33 PM.

My experience was awesome. My service agent Alex at door 3 was great. He listened to what my issue was then advised be according. I would definitely use him again

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

The third time I wait the advisor more than 15 min.

By Ashraf 411 on 4/18/2019 at 8:33 PM.

I don’t trust the advisor he brought air filter to change $29.99 how I can know that is for my car he is so rude with me

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By LLWIII on 4/13/2019 at 6:16 PM.

Excellent service! Andy Gutierrez is especially helpful and made sure everything was quick and easy. The facility is nice and clean and I always have a great experience

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Truly exceptional

By Mimosa41 on 3/31/2019 at 6:50 PM. Helped by Artie Lagalante.

I had very good experience, outstanding. Dean was very helpful and very knowledgeable about the brand. That’s why I always go to this dealer for my car purchase..

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Oil change and check up for travel

By Fran on 3/19/2019 at 6:57 PM.

The staff was friendly and professional. Dealership was clean and welcoming. Maintenance work was completed on a timely manner and to my satisfaction. I would recommend this dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5000 mile service

By Vanessa@51 on 2/21/2019 at 4:49 PM.

Eric the service writer is very efficient and has been very professional on every visit. This is my third Toyota with the company and I'm always impressed by the entire staff. They are cordial and very professional all the time. Love the smiling faces! Eric is very informative on all my services. I highly recommend this Toyota location for service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tire problems

By Pat Mclaughlin on 2/19/2019 at 5:07 PM.

We are traveling and had tire problems. Andy worked with us to give our best options to fix things and get us going. There were other people that helped us but I don't remember their names.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service was fast

By Sisterbj1 on 2/13/2019 at 10:55 PM.

I have been a long time customer at Lipton Mr Dean have been my dealer the hostile with the other agents is but I do miss the snack that was served

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service every time

By Corolla on 2/7/2019 at 4:54 PM. Helped by Mike Goldsztajn.

I love going to this location as the staff are extremely courteous, helpful and welcoming. They are very knowledgeable and always treat me like famiily.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By ingridco@comcast.net on 1/24/2019 at 4:58 PM.

Profesional attention and service, my car was delivered on time, and the price very reasonable, also the waiting room is very nice and good coffe ans sandwich

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Customer Service

By EllyGirl on 1/26/2019 at 6:56 PM.

My experience at Lipton Toyota was great. Upon arrival I met with Andy Guiterrez while the team swiftly and quickly conducted a regular maintenance check on my car. Andy carefully went over the details for my visit and was dedicated to providing great service. Also, my car was completed within the time that was estimated. Thank you Lipton Toyota.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

60 thousand service

By Toyogirl on 1/25/2019 at 10:41 PM.

Very easy to schedule service,only took about an hour. Was told by my service writer about services needed in the future. I never feel pressured.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
4   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

My wait was longer then expected because some more work was

By Rav4 on 1/22/2019 at 7:06 PM.

Always am satisfied with Lipton Toyota. My wait was longer than expected due to additional work that was required after my car was inspected . My Service Manager, Bob Stanisich wa courteous and knowledgeable. He explained all that was done and why. Will come again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Good service , complimentary food and service a plus

By Evelynbaylis11 on 1/12/2019 at 4:45 PM.

Vehicle was for a recall. Software update. Service advisor was helpful and courteous Car was completed as originally Had no way in knowing if it was done correctly as it was a software update. Just had to trust Toyota Technician. Aside from that no complains. As earlier stated wait time was accommodating and coffee/donuts and sandwiches was more than welcomed. The Histess was wonderfull

I would recommend this dealer.

Overall Rating

2.6  

1   Customer Service
1   Friendliness
1   Overall Experience
5   Price
5   Quality of Work

No accountability

By Sisarramos on 1/14/2019 at 11:19 PM.

10K service, was promised to be ready in 1+ hour, so I sat right behind my service advisor, Robert, just in case it came out faster than that. 2+ hours later, I come to the advisor and ask what happened with my car, he just told me that the car was ready and to go get the keys at the cashier. Car had been ready for 1.5 hours but somehow nobody notified me! Cashier tried to play the maybe we got the phone number wrong, checked it in front oh her, no mistakes. Go to the advisor, asked him what happened, and he’s like oh, I call you on through our loudspeaker, which like I said, he didn’t as I was behind him the whole time. A simple sorry out of him would have gone a long way, instead he sticked to the I paged you story. What’s the point of asking for my phone number and you can’t call me after 1.5 hours of the car being ready?

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service Over and Beyond

By Eddie on 12/4/2018 at 4:43 PM.

My Service Advisor Hunter Was Very Knowledgeable and very customer driven to accommodate me while my vehicle was being Serviced. Hight Recommend Hunter Mila to anyone looking to service their vehicle here.

I would recommend this dealer.