Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good

By Monica/miguel on 2/9/2019 at 6:59 AM. Helped by Javier Lopez.

Our dealer had a lot of patience and didn’t rush us. Very kind and knew what he was talking about. Highly recommend going to this dealer.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

service consultant

By tina s on 2/7/2019 at 3:08 AM. Helped by CHENG SAETERN.

I took my Toyota Venza for service on 1/25/19, Cheng was my service advisor for my scheduled appt. After evaluating my service records Cheng went over the requirements needed to keep my car performing in the best possible condition, I needed a few services that weren't advised in San Francisco dealership. While I waited for my vehicle which took about 4/5 hours Cheng constantly gave me updates on the repair. I really enjoyed working with Cheng and look forward to more interactions with him as my advisor. Tina S.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Enjoyable buying experience

By Teresa on 12/11/2018 at 12:29 AM. Helped by Luis Zepeda, Finance lady, so sorry, don't recall her name but she was awesome too! She got us a great interest rate!.

I was very pleased with the excellent customer service Arthur Thomason, our sales associate, provided. From the initial meeting to the end, he was courteous, professional, and very friendly. He truly cared about giving us the best deal and went above and beyond in helping us feel welcomed. The entire Michael Toyota team was awesome! This is what I call true and exceptional customer service. I will definitely refer my family and friends to Michael Toyota for an enjoyable, hassle-free car-buying experience. Best of all, they gave us a great deal! We love our Toyotas!! :). Thank you so much! Customer for life!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

A friendly courteous atmosphere.

By Gihonda127 on 10/25/2018 at 4:57 AM. Helped by Andreas Kipping, Jeff Kaercher, Sara in FInance..

My family and I had the pleasure of working with Andreas as one of the Sales associates at Michael Toyota and we were very impressed with his way of allowing us to ask questions about a vehicle we were interested in and not making us feel as though we were naive. Andreas answered our questions and concerns with straight forward answers, and when he didn't know the answer, he went to find out and came back in a timely manner. My wife and I both took turns test driving with our children in the vehicle as they are just as much a part of being interested in the vehicle as we were. Andreas took time to show us how to operate the vehicle as it was a hybrid and with a lot of new technology, and it was really helpful. Andreas Kipping and his team really made us feel good being there and we will come back when it is time for another vehicle in the future.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Buying experience

By Tonyokoro on 10/23/2018 at 4:35 PM. Helped by Brian, forgot the name of the lady in finance., waheem.

Staff was courteous and able to demonstrate knowledge of the car. Keep up the good work Brian.dealership employees were good. We were offered coffee and cold water. Timely assistance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Vong4x4 on 7/12/2018 at 5:00 AM. Helped by Andreas Kipping.

Just recently bought my dream car (Toyota Tacoma 4x4 Off road). My sales agent, Andreas K., was very knowledgeable about the vehicle. He was patient and provided excellent service. I will definitely refer friends and family to visit Michael Toyota.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service from a great team

By Janet_Smith10 on 11/8/2017 at 6:47 AM. Helped by Sebu Yergatian.

I was pleasantly surprised by these sales representatives they went the extra mile for me so very thankful. Will recommend to any friends or family looking to buy a vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership, Awesome staff!

By Kangeneli on 9/27/2017 at 6:03 PM. Helped by Brenden Kane, Ross Hernandez, David Thao, Adam Jacobson, Andreas Kipping.

Needed a great gas saver to do deliveries for our bussiness and Michael Toyota had the best inventory variety for our needs! Everyone was amazing and went above and beyond to accommodate our needs from start to finish including salesman, sales manager, and Finance manager, and product specialist Andreas Kipping who did an amazing thorough job of explaining all the cool and safety features of my new Prius! Thank you Michael Toyota! You have earned a customer for life!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great!!

By missy on 9/22/2017 at 8:22 PM. Helped by Ryan Jost.

Ryan was very helpful!! Over all experience was Awesome, Thanks for all your help!! My rating was a 5 because I felt that Ryan went above and beyond!! Great Salesman!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Ali q on 8/23/2017 at 6:25 AM. Helped by Dan.

Dan arther , he is a very good guy, I was helpful from hem and he show me any car I asked hem for , he was a great guy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful and nice

By tinadowd35 on 8/19/2017 at 1:54 AM. Helped by Andreas Kipping.

This dealership was very helpful and nice. The sale associate, Andreas Kipping, was extremely helpful and made my experience the best it could have possibly been.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, Patient, & Professional!

By Happy Rav4 Owner on 8/17/2017 at 12:48 PM. Helped by Dan Arthur, Salesman and Ross, Sales Manager.

My 5 rating is because the team that helped me was Patient, Kind and Professional. They understood my needs and limitations and made sure I was able to get ibto my new and very comfortable Rav 4. I love it! Thank youi Michael Toyota!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service!

By jmvymgi7 on 8/16/2017 at 12:36 PM. Helped by Javier Lopez.

Javier Lopez was a awesome sales person. Help us in getting a brand new Toyota Camry with Zero down. I really recommend Javier Lopez as your sales person. If you want patience, kindness, friendliness and support. Javier Lopez is your guy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly

By velasco7 on 8/11/2017 at 9:42 PM. Helped by Brian Teigen.

All of Michael Toyota employees were friendly and helpful to fine the vehicle I have been looking for. Financing was quick and easy with no wait time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Michael Toyota exceeds expectations for new Camry purchase

By 2017 Camry Purchaser on 8/11/2017 at 4:48 AM. Helped by Daniel Sands.

Michael Toyota and Daniel Sands have exceeded expectations for our new 2017 Camry purchase. After several conversations, Daniel suggested that a new Camry would fit our budget and a financial plan showed this. The Sales team is helpful and thorough. Service is professional. We recommend Michael Toyota for your new car purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Toyota Highlander Purchase

By Brent Haynes on 8/9/2017 at 2:59 PM. Helped by Jesus Elizalde.

Sales representative Jesus Elizalde was friendly, polite, patient, and had good knowledge on vehicles. The management and finance department was very easy to work with, and the process was pretty quick and smooth. This is the third vehicle I have purchased from this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

quick and easy

By matthew DeBenedetto on 8/5/2017 at 5:21 AM. Helped by Ernie Ott.

Effortless car buying with good and honest professionals. I have purchased about 6 cars from Michael Toyota and will continue to do so as long as they continue with such great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service.

By Ivan7813 on 8/2/2017 at 4:16 AM. Helped by Ernie Ott.

The help was really friendly and was able to answer any questions that I had. They also made sure I understood everything before I walked out. They also made sure they gave me the best deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great esperience

By Gris2702 on 8/2/2017 at 3:17 AM. Helped by Zhano Chaklashan.

Best sell man Zhano Chaklashan. A pleassuere to do Bussines with you guys. Very nice person. I love my truck. They explain every detail about warranties and services.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Really great customer service

By Tchum on 8/2/2017 at 3:01 AM. Helped by Steven Price.

The dealers at this dealership are very professional...they will go above and beyond to get you what you want. They are not a bunch of people that will push extras...they listen to you and will give you what you want. My experience was great

I would recommend this dealer.