Dealer 2-Year Rating

Overall Rating

1 / 5
Customer Service
1  
Friendliness
1  
Overall Experience
1  
Price
1  
Quality of Work
1  

Dealer Reviews

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Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Changed price quotes and lied about tires.

By golsen on 2/16/2018 at 9:56 PM. Helped by Ned Pluckett, and Clyde Avery.....

Midland Honda quoted us a price for our trade on a Saturday. We said we need a day or two to think about it. We returned to the dealership on the next Thursday, and they change the trade-in price to their advantage. We asked, "why," and they said that was last week's price. Then, we discussed the tire tread on the CRV which had about 4,000 miles left on the tire. One of the finance dealers said that the CRV had tires on it that had 90.000 miles on it. First of all the CRV we were looking at did not have the 'touring package on it. He slammed the 'touring package' print-out on the counter and said, "This is what your tire has left on it." Little did he know that I grew up changing tires, aligning them, balancing them, selling tires in our family business that is currently 65 years old and still going strong. My family's business was sold to my father's nephew who still has it in Indiana. Midland's Hondas has not contacted me about this issue. Usually, when one doesn't hear from the General Manager, they have nothing to counter back.. I guess Midland's Honda will do anything to sell a car at any angle. Beware of them! They will tell you anything to sell a car!

I would not recommend this dealer.