Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shannon is AWESOME!

By Patti1717 on 1/22/2019 at 11:17 PM. Helped by Shannon.

Shannon takes the time to listen and address my vehicle needs. I appreciate him working me in when my vehicle needs something. He's very friendly and informative.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!

By jrkymt on 1/22/2019 at 12:15 PM. Helped by Shannon.

Great service! Shannon, the service rep is very friendly. He keeps me informed of what needs to be done. Midpoint has a nice area to wait.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service center

By rellis33 on 1/20/2019 at 3:50 AM. Helped by wayne services center.

As for the service center Wayne and his crew are always very helpful and prompt with our vehicles could not ask for no better ...Rex Ellis

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Appointment to install running boards and have cargo area be

By charles.heffner19 on 1/18/2019 at 7:53 PM. Helped by Shannon and Wayne in service.

Professionalism and courteous from service personnel in my treatment for service appointment. Overall, I was extremely pleased and satisfied with the setting up of the appointment and the work performed on my 2018 GMC Sierra truck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always attention to details received!

By BONNIEISLEY on 1/18/2019 at 5:45 PM. Helped by Wayne Cooper.

We've been supporters of Midpoint Auto beginning years ago. Mr. Wayne Cooper takes excellent care of our vehicles. We count on him and the service team at Midpoint to help us take care of our car and truck. Always we receive their best attention to the details needed for our vehicles. Thank you so much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service; oil change

By fordd0 on 1/17/2019 at 10:04 PM. Helped by Didn't take names but service staff and the guy who took my money.

Easy to schedule; easy in-easy out; reasonably priced; friendly and thanked me for my business; could not ask for more; will return in a few thousand miles

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Good experience

By Bill from glade hill on 1/16/2019 at 8:16 PM. Helped by Shannon.

I went in for a recurring check engine light on a gmc duramax pickup. They diagnosed the problem which was not the root cause and pursued it to find that a sofrware update was needed to handle the out of range glow plug values. Shannon, the service writer was competent and personable as per usual. The work was done promptly. He projects a great umage for this dealership and i hope management does what is necessary to retain such talent.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By norriscooper on 1/15/2019 at 1:51 AM. Helped by Kenny Law.

I made an appointment. They took me early. I got my last free oil change. Everything was fine. Next checkup in about 6 months. Great service

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Always a great job

By LFIREBAUGH on 1/14/2019 at 5:31 PM. Helped by All the guys in the service center in Rocky Mount.

This service center is top notch. I am in and out within 5 minutes or less, with a loaner vehicle, when I drop off my car for repairs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By JBRETTTRACY on 1/7/2019 at 9:02 PM. Helped by Patti Ward.

Patti and Chris did a great job. Great experience. Very thorough in process and great for overall follow-up and satisfaction. Pleasure to work with...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

newer Tahoe

By amkyle on 1/7/2019 at 8:31 PM. Helped by Patty Ward.

I came looking for a newer Tahoe than the one I owned 2003. I worked with a great sales lady, who went above and beyond to find me the right Tahoe a 2014 LTZ

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of new truck

By charles.heffner19 on 1/6/2019 at 7:22 PM. Helped by Adam Cox.

Overall, excellent experience at Midpoint in purchasing 2018 GMC truck. Salesmen all treated me politely and professionally. Third time purchasing new vehicle with Midpoint. I keep going back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Notch Service

By MVIA0 on 1/4/2019 at 4:43 PM. Helped by Wayne, Steve.

We take all of our vehicles to Midpoint for service, including two Nissans, service department is excellent! They are very accommodating if you need a loaner while your car is being serviced.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service Department Rocks!!!

By gcsellars on 1/4/2019 at 1:25 PM. Helped by Wayne - service department.

I love the coupons and the great service I get at Midpoint. The whole department rocks!!! There is always a car available for me to use while my Jeep is being serviced. Much appreciated!!!

I would recommend this dealer.

Overall Rating

3.0  

3   Customer Service
4   Friendliness
3   Overall Experience
2   Price
3   Quality of Work

2015 GMC

By WILLIAM.FERGUSON on 1/1/2019 at 8:24 PM.

The only thing I have issues with is my GMC ONLY has 38000 miles an I’m being told that the transmission fluid needs to changed an the injectors need to be cleaned. I truly think it’s way to early for this.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Service

By hogzfly13 on 12/31/2018 at 11:13 PM. Helped by Wayne, Shannon.

Always polite. The staff at the service desk are always friendly and helpful. Wayne and Shannon make me feel important every time I visit. I actually like having my car serviced!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wheel repair

By csechrist0 on 12/31/2018 at 7:40 PM. Helped by Wayne Cooper.

Wayne Cooper fought to have my defective wheels replaced. He picked up my car, drove it to the dealership and returned the next day. I was also given a loaner

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, professional and down home!

By hfinnicum on 12/31/2018 at 6:33 PM. Helped by Jason Porter.

Great dealership with a down home, but professional atmosphere! The staff made you feel welcome and that they really wanted your business. I would do business with them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By kimbell.scott on 12/31/2018 at 6:02 PM. Helped by Ken.

This is our second new vehicle we have purchased from Midpoint this year. Our salesman Ken listened to what we wanted, and went out of his way to get it for us. They are great people to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience at Midpoint Chevrolet.

By James10259 on 12/31/2018 at 5:59 PM. Helped by Kenny Law.

Midpoint helped me choose a car that I liked. The new car buying process was fast and easy. They answered all of my questions and gave me a good deal.

I would recommend this dealer.