Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience

By Mmart190 on 6/28/2019 at 3:59 AM.

We went in on Monday and Jason Rodriguez was great. He was very knowledgeable and accommodating and was never pushy or impatient. He worked with us to make sure we got what we wanted. I definitely recommend Midtown Toyota. Thank you Jason Rodriguez and Mario Fiallos

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

100 thousand miles check

By Toyota on 6/14/2019 at 2:42 PM. Helped by Don’t know their names all mechanics.

I was very pleased with the honesty of the techs and mechanics I was expected to pay over 800 y only thing paid 198 they didn’t change any parts just because is 100 thousand miles if the parts are ok they jus change oils I take my RAV4 since 2007 runs perfect 👌🏼

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great!

By Rita62 on 5/21/2019 at 3:07 AM.

I was very well taken care of, the salesman was very nice and easy to talk to and I would recommend it to someone else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service & purchase

By MH93 on 5/19/2019 at 1:51 PM.

I’ve been servicing my vehicle at this location for years and finally decided to go ahead purchase a new car this weekend. They staff was wonderful and friendly as always . Guy & Jason were great in helping me make this decision! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service with professional staff

By B4 on 4/29/2019 at 1:50 PM.

Excellent Customer Service. We actually arrived at the store an hour before closing, regardless we were serviced until 8:30 P.M. and we left very satisfied and happy with our purchase. Daniel is an EXCELLENT sales consultant, he is patient and will consult on any of your questions in a very professional manner. He was not pushing us into any decisions, rather patiently showing various options. Me and my husband really enjoyed working with him and were really surprised with his customer service approach. Mario Fiallos handled the financing part also very professionally. He processed our paperwork very quickly and explained everything in details. Overall we are very happy with Midtown Toyota and the professional staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car Shopping

By Rivera, Miriam on 3/31/2019 at 6:50 AM. Helped by A lady too but I don't know her name..

Excellent Customer Service. Professional and Friendly salesman. Variety of models to choose from lot. Great deal on my Toyota Highlander. I'm a happy customer. Thank you.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service, help, and met my criteria!

By jmolina on 3/26/2019 at 6:09 PM.

I had a great experience working with Jason Rodriguez in finding a used car that was fit for me. He stood focused on my interests, did not try to get me into a out-of-budget vehicle, helped me meet my criteria for monthly payments, and took care of me by giving me a full tank of gas. Mario processed my paperwork fairly quickly and explained everything well, including the coverage breakdown for the vehicle. Little tedious in the beginning trying to meet my criteria in APR, but overall a good experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality Service

By LL1340 on 3/22/2019 at 8:18 PM.

It was a pleasure working with Guy, Jason and Mario. This dealership has a strong partnership amongst their team and it is reflected in the purchase experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a professional experience

By Priuspro on 3/9/2019 at 3:58 PM. Helped by Joe.

I was in for maintenance without an appointment the last in a line of cars, and I was treated professionally, efficiently and fairly. My coupon was used and Joe explained the options for what I could have done. It was completed in the time he estimated and for the price quoted.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
5   Quality of Work

very good and I would recommend it to anyone.

By teamgee03 on 2/28/2019 at 8:48 PM.

over all that i got there was very good and i have one thing that i would like to advise to them about the price that i got they should explain a little more about the price, how much for this or that it will very help customer to decide

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great experience !

By Moses site on 2/22/2019 at 9:13 AM.

Alex is the service representative who gets my car serviced right away and at a great price I wouldn't go anywhere else, I have been coming to midtown Toyota for years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!

By Mike on 1/29/2019 at 8:34 PM. Helped by Joe.

Joe was very straightforward and friendly, and the work was down efficiently and on time. Great prices, great service, I would recommend it to anyone.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

best visit yet

By AngelM on 1/10/2019 at 6:32 PM. Helped by he said his name was Joe but I think his name was Brian.

I've been here plenty of times but this last time was the best, got good service from the service department and also I got information on the new vehicles, Will come back to this place.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
5   Quality of Work

Alex,

By Survey on 1/1/2019 at 1:30 AM.

Alex is a jem. He is patient, kind and a gentle spirit. Always maintains his professionalism without taking away the personal touch. Guy is an awesome customer service provider, genuine and approachable

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience

By matricet on 12/25/2018 at 2:38 AM.

I came in to the dealership today, not really knowing if I would be trading my vehicle in. I met with Joe Donahue, who was new to the Toyota family. As with the previous visits of trading in, my experience was once again above and beyond. If Joe hadn't told me that he was new, I wouldn't have believed it. He was very knowledgeable and helpful with the transaction and make sure I understood everything before I finally made the decision to trade my vehicle in. I will definitely be recommending family and friends. Toyota is my home when it comes to cars. Thanks Joe!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Excelente

By Lalaruiz1981 on 11/24/2018 at 8:17 PM.

Como para ser mi primera vez en una compra muy buena experiencia 🤗 excelente servicio al cliente muy explícitos contestaron a todas mis preguntas... sin mas ni menos felices fiestas navideñas

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Michelle fue muy buena vendedora

By Magoroman on 10/29/2018 at 8:25 PM.

Michelle fue muy buena vendedora quede muy a gusto como me atendio, estoy muy contenta, me tuvo mucha paciencia. La voy recomendar con mis amigos.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful!

By Potaki on 10/28/2018 at 11:52 PM.

had a great experience buying my car here! Mario was suuper helpful, answered all of my question and made everything very easy! Definitely will recommend to all of my friends!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By MAG on 10/21/2018 at 1:24 PM.

Great service answered all my questions I will recommend any one who is looking for a vehicle all the questions were answered with care and details and beating , matching any price from all the dealers around come and shop in midtown Toyota.!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very nice job

By junioortiz83 on 10/20/2018 at 8:32 PM.

I'm very happy with my new car. thanks for your assistance miss Quintana and keep up! I very recomen this place to buy a new or used car!

I would recommend this dealer.