Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.6  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.7  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful, Quick, easy service

By M on 2/18/2018 at 3:13 PM.

Walked in not thinking I’d be getting a new car that day- walked out with a new car (I thought I was just browsing).. however the staff/team/GM were wonderful. Found a car, for a great price, and financing went smoothly. They don’t waste time, don’t try to cheat you, and got straight to the point. They were looking to make a customer happy, truly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Refreshing

By LEEANN WALLS on 2/2/2018 at 5:43 PM.

It was nice to meet car sales men/ women that care about our needs. Crystal and John were both very easy to talk to, always enthusiastic, just really down to earth. We purchased 2018 Silverado, we are telling all of our family and friends about our purchasing experience!!! Thank You

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Carolyn Hilpp on 1/30/2018 at 6:55 PM.

I have recommended Midway to friends already. They are excellent providers in the service arena and their attention to detail is amazing. I have not had a bad experience yet. Very attentive personnel, and very generous wait room that provides complimentary beverage and yummy popcorn. I felt very well cared for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience.

By Terri Davis on 1/28/2018 at 12:35 AM. Helped by Alex Kraft.

Bill took all the time needed never making us feel we were asking to many questions. Always found the answer for us. Made us feel like special customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Auto Purchase

By Pete on 1/18/2018 at 10:11 PM. Helped by Dave Forenger, Lucy Tucker, Steve Ledderman and more.

Great Experience! Ali, sales, was excellent. I was introduced to maintenance, of course finance etc. I was introduced to all those people I could likely to encounter to help me at this dealership. Thanks Midway.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Edwin Guiberra is the best.

By azdoghunt on 1/17/2018 at 12:43 AM.

I will buy again fro Ed in the future. His product knowledge was better than any other dealerships that I shopped at. He is a keeper.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Bad service bad reputation the worst detail for the trucks

By Cardholder on 1/10/2018 at 8:48 PM. Helped by Oscar salesman.

Comprar una camioneta Silverado en este lugar es buscar problemas no tienen ninguna conciencia de darte un buen trato no robarte cuando les reclamas o te golpean o te quitan algo que ya te an vendido pero después te dicen que no les dices que limpien la camioneta y con coraje lo asen y no lo asen bien te dejan todo mal hecho en fin es mejor no comprarles nada por que te sale más caro todo desde los de Service,Sales,finance y Management que le deja asee lo que ellos quieren y el costumer nunca tiene la razón.

I would not recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely satisfied !

By None on 1/7/2018 at 7:47 PM. Helped by Lucy Tucker.

I have always owned Chevrolet's and Midway Chevy's personnel were all very Knowledgeable and helpful . This made my purchase extremely enjoyable ,and I appreciated everyone's professionalism . Thank you , Tom G.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great customer service

By TAHOE on 1/3/2018 at 5:33 AM.

GREAT SERVICE, work was done well in a timely manner, even on a busy day, very impressed with tech redoing billing to take coupon on phone, thank you Brad

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience!

By Terry0315 on 12/15/2017 at 5:15 AM. Helped by Jack in Finance.

Hector was easy going. Didnt feel pressured. He was couteous and helpful. He took extra time to help me with the technology and he was friendly! Best buying experience ever! Jack in finance was awesome too! Great team!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil changer

By Patricia Bartlett on 12/3/2017 at 6:24 PM.

Very efficient and the customer service was excellent. It was a very busy day when i was there and thay still had time to be efficient and friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing staff!!

By Jessye on 11/13/2017 at 2:06 PM. Helped by Ray Banks.

I have been coming to Midway Chevy since I was a little kid; my parents always bought their new vehicles from Midway. Since I started buying my own vehicles, I have bought 2 Colorado's & a Silverado from Midway, & it had been nothing but positive!! There were 2 employees that I want to include in this review: Ali Mohkami & Ray Banks. I'd like to start with Ray, since I have known him longer. Ray is a great person, & one of my favorite people period. He has been at Midway since I was a kid coming with my parents. Once he heard about my life situation from my Dad (who bought a 2500 from him only a week or so prior), he was all about helping me figure out what to get when I came in. I drive for Lyft for my main source of income (being a disabled vet, it is the only job I can do that works with my disabilities), & I did not have a vehicle I could use at the moment, so it was imperative I got a new truck so I could go back to work. Ray treated me like family, & was genuinely concerned & very professional in helping me get into my new truck. He also kept it realistic & gave me the bottom line up front, without any fluff; I really appreciated that. He is awesome, & I will always come to see him whenever I am at Midway!! Ali is also one of my favorite people at Midway, & he is as professional & friendly as they come! He knew exactly how to present the vehicle (even though I owned the exact truck he was showing me, & he has done the truck tour with me with my last vehicle recently, he still insisted he give me the run-down of all the great things about it), & he was so good that he had me excited about a V6 2x4 Silverado, even though I wanted a 4x4 V8, which I ultimately ended up buying. His reason for showing me the V6? He was actually looking out for me & my financial situation!! I recently went through a very hostile divorce that almost ruined me financially, & although I got back on my feet & was able to buy my new red & black, V8 4x4 Z71 Silverado (my dream truck, with all the fun stuff on it, paid off thankfully), he STILL had my best interests in mind & wasn't all about breaking my bank. He was as friendly as he could be while maintaining his professionalism, and that is something I haven't seen much of since I was in the Army. Ali is definitely one of the best people I have ever worked with in a professional manner, & I couldn't be happier with how he handled everything!! Not only will I continue to buy my vehicles from Midway, but I will be coming to see Ray & Ali for all of my future trucks (& hopefully a badass Corvette before I'm 35!!). They might not know it, but the both of them even convinced me to stick with Chevy, even though I've also owned Dodge. Midway is great, & I will always refer everyone to them! Every single person I've worked with in there has the same level of professionalism with the right mix of friendly, & it really makes you feel welcome when they all recognize you after only the 2nd time coming in. Thanks Midway!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

needed a car

By Brian T on 11/11/2017 at 6:13 PM.

I was directed here by truecar.com. I met with mr.goodman, who handed me off to Hector. Hector was very patient and understanding that I had limited time that evening and would need to return in a couple days. He took me to see the new cars I wanted, sadly the design team for GM has started using "compass" steering wheels, which are steering wheels for ants. We went over to the used lot where I found a 2016 Impala. It was not certified, Hector worked with the service dept. to get it certified. I am now a happy driver in my 2016 impala, with a steering wheel made for humans.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My service was fast

By Bea Hill on 10/17/2017 at 10:57 PM.

My service rep, Hugh Abbott, gave me a time that my service would take and kept me informed so I was not sitting there wondering when it would be done. My truck was back on time and I was on my way. I like this dealership because they stand behind their service department. I know when I go to my service guy-he will tell me just what is happening with my truck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extraordinary Service Department

By Harold Cole on 10/16/2017 at 1:41 AM.

Midway Chevrolet is an attractive, modern dealership conveniently located. These are positive attributes for sure, but the overwhelming strong point of this place is its service department. You can buy a pretty new car anywhere. Getting top-notch, accurate and reasonably-priced service is another thing altogether. Considering that you're likely to see much more of the service side than the sales side of any dealership, it would be advisable to select a dealership on that basis. After 50 years of buying cars and having them serviced, I'm comfortable in recommending Midway Chevrolet without reservation. Special commendation to Hugh Abbott, whose skill and demeanor make him the best service advisor I've ever encountered.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Brad and I have been thru 3 Corvettes, ...

By WXC on 10/5/2017 at 5:39 PM. Helped by DRAGAN PERIKIC.

BRAD HOLLOCK is one of the most courteous, considerate, professionals in the Phoenix Arizona auto industry. Brad is always ready to access the auto service problem and needs and then insure that the issue is promptly addressed in a timely manner. I trust "my baby" (C-7 Corvette Sting Ray) in the care of Brad and the entire Midway Chevrolet Service Team. I Highly Recommend Midway. I have been going to Midway Chevrolet for nearly ten (10) years, with NO regrets.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experiance with my car purchase

By Chard on 9/27/2017 at 9:42 PM.

The Salesman we had Bill West made my purchase a great experience . We had purchased a car from him before and because if his great customer service we made sure to ask for him again. We were so glad we did he is very helpful and makes sure you leave with a good feeling about your purchase. He also makes sure you know about how to use the features of your new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Replace Radio

By Chino on 9/3/2017 at 11:48 PM.

Car's Only a Year Old! The Radio Take's A DUMP! Everthing Run's Off The Radio So You Can't Do With Out! They Ordered A New One! Took A Day To Put In! They Gave Us A Rental/Loner We Live In The Boonie's! Daniel Was Great! Service Was Great! EVERYTHING IS GOOD! GOD BLESS! GOD BLESS AMERICA!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great buying experience

By ChevyZR2Guy on 9/2/2017 at 2:59 AM. Helped by Oscar in Parts and Sam in Finance.

I had a bad experience with another Chevy dealership close buy, and reached out Midway for the truck I wanted. I explained what happened at the rival, and didn't want the same experience there. Crystal was up to the task and called me on schedule. I met her at the dealership and she showed we the truck and we got to work. Every part of the process went smoothly and they worked with me to make the deal. All personnel there were friendly and attentive. I would recommend this Chevy dealer to anyone wanting to buy one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Same Great Service

By 03chev on 8/11/2017 at 11:51 PM. Helped by Hugh Abbott.

This is the only place that has serviced my vehicle. Only had one problem with them back in 2004. Since then,Hugh(service advisor) has always taken care of me. Thank You

I would recommend this dealer.