Dealer 2-Year Rating

Overall Rating

3.8 / 5
Customer Service
3.4  
Friendliness
4.2  
Overall Experience
3.4  
Price
4.2  
Quality of Work
3.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2013 Dodge Journey

By marioortiz on 12/14/2016 at 7:08 PM. Helped by Carlos Garcia.

Very good service overall, they were very patient with me and worked with my situation and got me the car I was interested in. Hopefully this won't be my last purchase.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Terrible customer service and liars

By Hussein Bilal on 11/20/2016 at 11:00 PM. Helped by Brian or Bryse.

I would not recommend this place to anyone. theyou have one of the worst customer service ever. I drove 2 hours for a vehicle that was listed for sale just to find out that the car isn't ready. They were not sorry at all. Worst experience of my life. If I could give this dealership any ratings, I'd give it a -10.

I would not recommend this dealer.

Overall Rating

3.0  

1   Customer Service
5   Friendliness
1   Overall Experience
5   Price
3   Quality of Work

Advertising vs. reality

By D on 11/20/2016 at 9:27 AM. Helped by n/a.

We'll finance anyone. Not true. Great prices on new and used cars. Definitely Get back to you in a timely fashion. Not true. Tell you they will get back to you and never do. True

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Antionio

By Benjamin on 7/27/2016 at 11:02 PM. Helped by Antionio.

I give him Antonio a 10 and very pleasant overall great experience and it was quick service. I love my new car!!!!!! Every time I come I will recommend my family and friends here every time

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful

By Abe4328 on 12/4/2015 at 7:55 PM. Helped by Marcos.

I recommend this dealership because its very frendly,polite,economic,and helpful. I came in talking to a very intellegent sales rep named marcos he helped me out no matter my situation was. He fought to get me a very great deal. If anyone is intrested in getting a car go to midway dodge and ask for marcos

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dean and my new Dart

By Chrissy on 8/29/2015 at 10:36 PM. Helped by Dean.

We went to Midway Dodge today not really looking to buy but "LOOK" We looked at the new Dodge Dart and we were sold. The salesman was extreme helpful and never hard sold us the car. We are extremely happy with our new Dart and with the experience we had at Midway Dodge Chrissy...Chicago

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Thankful

By noah1 on 4/20/2015 at 4:57 PM. Helped by M.D.

I walked in low on cash but high on hope. i needed a sedan, emphasis on NEEDED. i spoke to the sales guy. He was very skilled , he made sure my budget didn't mean i had to get something awful. he helped me pick a nice charger and he also helped me with good advice on financing. it is a larger dealership with very personal care and service. Thanks and Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

What a great place!

By Jeremyb83 on 4/18/2015 at 6:52 PM. Helped by Santiago.

I am so pleased with my experience here at this dealership, they made buying my son his first car so easy. Their service was great and they deal I got on the car was exactly what I was looking for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience!!!

By linze112 on 4/16/2015 at 10:07 PM. Helped by Ryan.

Highly recommended! Best car buying experience I've ever had! Great staff, efficient, was in & out with the car I wanted w/ a great price!

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Midway dodge is not a place to trust.

By pedro.correa.7798 on 12/5/2014 at 6:57 AM. Helped by Armando/Santiago/ and Gm.

My wife and I bought a Kia Sedona 2008 in Sep 2014 from midway dodge. We where there for 6 hours, Kelly our sales rep in training did give us a sandwich to eat Which was very cool but we did leave out the dealer with a we owe paper and with no lights in the dashboard, locked sliding back doors, dirty van and no good brakes. Because there mechanic shop and car porters closes at 4 pm. It's now Dec 4 2014 and still have no answer in when they will honor there we owe paper. Peter correa

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They are excellent

By nicholechoice on 10/18/2014 at 3:37 PM. Helped by K.R. Tate.

Very happy with the experience. Friendly, no pressure, informative, patient, and gave us plenty of privacy to discuss our options and go through our decision making process. Very competitive and excellent prices.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent service

By Hanser on 10/5/2014 at 5:50 AM. Helped by Steven.

I got myself a 2014 Charger from this dealership. I'd been looking around for a place that would give me a good rate on a Charger. I've heard horror stories in the past about dealers who were all out for the sale and weren't very personable. Me not being a super knowledgeable car person, I had questions, and I needed people who could be patient with me. On that note, the first thing I noticed in this place was the friendly atmosphere, the salesmen all out to help me feel more comfortable about my investment. In due time I'll need another vehicle, and I will definitely be coming to this dealership, as I recommend any of you prospective buyers to do.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By Tia Black on 7/9/2014 at 2:12 AM. Helped by Cohen.

I went car shopping with my brother while I was visiting for the 4th and the level of customer service we received was a 10. Every member of the staff was nice and cordial. I decided to have my oil changed before hitting the highway and I chose to take it here because of the kind workers. I highly recommend this place for oil changes and car shopping.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealership in Chicago

By ashafra6 on 6/22/2014 at 8:06 PM. Helped by Do not remember.

After coming to the Midway Dodge dealership, I can't think of a better car dealership service. Coming in, there were plenty of specialist ready to assist me with my Dodge Avenger. They helped me with all of my questions and then helped me with coming into the certified car service, right on site. My car received quality repair service in no time. I got my oil changed, battery replaced, and my brakes inspected, all in one trip. In a few months my husband and I are looking to buy another car, and I already know, without a doubt, that this is the car dealership we will come to.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Selection and Friendly Salespeople!

By MCosta1 on 5/19/2014 at 10:05 PM. Helped by Nick.

I have been to many different car dealerships. This is one of the best dealerships around Chicago. They have a huge selection of new and used vehicles and a great location. You can even look at the vehicles on their website or search for what you're looking for which is super convenient. Personally, I like going in person but it's nice to have the option of looking at their selection before you go in person. They have a great service department, I really always feel comfortable leaving my car there for my regular service appointments. So far, I have purchased two vehicles here, one car and one truck. I will definitely buy here again when I'm in the market for another vehicle. Great selection and great customer service. Plus, the salespeople don't annoy you when you are looking around. I really dislike pushy salespeople. I would recommend this dealership to anyone looking to buy a car.

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
3   Friendliness
1   Overall Experience
2   Price
3   Quality of Work

Bad Customer Service and VERY BAD on keeping customers

By jorg3navarr0 on 5/17/2014 at 1:46 AM. Helped by Carlos Garcia.

I got 2 cars, NOT one but 2 cars, one of them was a brand new 2014 and another one 2007. in the used car a week after I got it I find out that one of the highlights in from of the truck was not working and when I call back they told me that was not their problem, even a week after I got the car from them. the said its your problem and they cant do nothing about it, so the service its bad and they prefer to let go a good customer than paid $100 for the repair and keep a happy customer. the answer of Carlos Garcia (sales person), its fine if I loose a customer and I can go and complain to everyone but they would not do anything. Sorry for them, and for the owner in not checking on their sales team, their MUST critical job should be keeping happy customers. MUY MALO SERVICIO, NEXT TIME I WILL GO TO ANOTHER DEALER

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Midway Dodge is undoubtedly the best, most helpful...

By RaymondK7 on 7/24/2013 at 8:20 PM. Helped by Randy.

Midway Dodge is undoubtedly the best, most helpful dealership that I have ever been exposed to. I found a car on their website, a beautiful new Dodge Dart. I called them just to make sure that they still had the car and they most certainly did. I drove there with a friend so he could also take a look at the car with me. They were very kind and welcoming to me. The man who I was purchasing the vehicle from was not hesitant to give me all the information I needed to be dying to drive the car, and then was still open to my questions afterwards. The time it took to fill out the paperwork absolutely flew by. If you’re looking to buy a new or used car, I strongly suggest heading on over to Midway Dodge, as they’re the absolute best dealership in The Windy City!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Midway Dodge is one of the best dealerships in the windy...

By lighta on 7/24/2013 at 12:22 AM. Helped by Nick.

Midway Dodge is one of the best dealerships in the windy city. I had bought a used car from them a month ago. The salesman was very polite and professional too me when it came to helping me find a car. The location of the dealership is accessible to my job. The salesman had worked the numbers with me to my satisfaction and I left with an affordable car. I would highly recommend Midway Dodge to my family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My husband and I are looking into trading in and buying a...

By KristiDeF on 6/28/2013 at 4:53 PM. Helped by n/a.

My husband and I are looking into trading in and buying a new family car and we ended at the Midway Dodge. I am extremely impressed with how my husband and I were treated as customers at Midway Dodge. The sales associate was extremely knowledgeable and knew exactly what he was talking about when he explained the plans and types of cars we were looking into, how it worked with trading in our car, and how it would work if we kept our current car and just went for a new one. Apart from being extremely knowledgeable about their work, they are extremely customer service orientated and always put the customer first. They don’t let any queues or waiting around form and help you as soon as you need to, with the best service possible. The location of this branch is great! It is exceptionally easy to find and easy to get to and you don’t need to be looking around everywhere when the GPS says you have arrived. The sales associates at Midway Dodge definitely helped my husband and I make the best choice possible and we are extremely happy and recommend Midway Dodge to anyone looking to purchase a new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Midway Dodge is definitely one of the best places to buy...

By eblumenthal1 on 5/29/2013 at 10:15 PM. Helped by Bart Maca.

Midway Dodge is definitely one of the best places to buy a car. My family just spend several months searching for a new car and we found the right car at Midway Dodge. My dad did extensive research and found that Midway Dodge was the best place to purchase the car we wanted. Aside from the quality car and the great price, they also threw in some extra stuff to make the deal even more enticing. I also found the service there to be especially good. It is hard to beat the right price for the right car but in addition all of the employees were really nice and helpful. The whole car buying experience was made better by Midway Dodge. I would definitely recommend going here to purchase your next vehicle.

I would recommend this dealer.