Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.5  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

2017 GMC Canyon Denali

By Happy Camper on 7/13/2017 at 8:04 PM. Helped by Brad Allen, Ryan Jackson, Dustin Fox.

Purchased new 2017 GMC Canyon Denali from Allan Bell at Mike Jackson Motors. Pleasure to do business with. Fair value for my trade and overall great experience from start to finish. No high pressure sales tactics. From the handling of the paperwork to the technical debriefing and assistance setting up all the electronics on the vehicle was done in a very timely fashion and was extremely helpful. Highly recommend!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very happy with my purchase

By Catlajoie on 7/13/2017 at 8:10 PM. Helped by Mike Fiske.

Very happy with my purchase I recently purchased a new vehicle and had excellent service and care I would definitely recommend this dealership for your next purchase

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Are we in the business of selling vehicles or WHAT ?

By NOT Impressed ! on 6/22/2017 at 9:07 PM. Helped by Bradley Allen, Ryan Jackson.

Spoke with a young salesperson, Bradley Allen, to purchase a new 2017 Chevrolet Bolt. Confirmed they had a Bolt on order and ready for delivery early April 2017. Discussed extended warranty and finalized the pricing. Had the deal done but... called numerous times with my VISA number with no reply. Finally, after numerous calls I spoke with another salesperson only to find out they MAY not wish to sell the BOLT. Strange reply when I've spent time finalizing the deal with the other salesperson. I reached out and spoke with Ryan Jackson, Assistant GM... waste of time ! Seems Dad runs the show and the kids cant make any decisions. Bad family dynamics! Car's on the lot but NOT for sale. Interesting sales culture. I wonder why General Motor's allow these poorly run family dealerships to continue representing them? The automotive world is changing.. Google, Uber, its only a matter of time until someone challenges the status quo and these family run dealerships close down similar to Eaton's, Sears and the list goes on....

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

satisfied customer again

By Beckden on 5/24/2017 at 6:03 PM. Helped by Mike Fiske, Dustin Fox.

I Have purchased numerous vehicles from Mike Fiske representing Mike Jackson GM. I have been truly pleased with the professionalism and friendly service I have received over the many years. My last purchase, a 2017 Silverado, has been the most awesome of them all. Mike knew exactly what package to order for me to make me happy and he succeeded to the highest level. I will continue to have my vehicle serviced at Mike Jackson GM because I have always been treated with the utmost respect and truly feel that I am appreciated as a customer. Thanks Mike.

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
4   Quality of Work

Disrespectful and depressing ordeal.

By Boilermaker on 4/16/2017 at 6:38 PM. Helped by Brad Allen Ryan Jackson Gren Callan.

10+ year customer, 2 brand new cars bought and serviced almost exclusively here at Mike Jackson GM. Until a few weeks ago when I found out through a GM customer care process(2 week process) that Mike Jackson GM had no allocation for my special new car order(1of50 Camaro ZL1)(Canada). They held my $2000 deposit for 8 months and lied to me along the way, assuring me with handshake from owners family assist general manager (Ryan Jackson) and salesperson(Brad Allen) that they had secured my vehicle allocation, in which they did not. Finding out this way, having a hard time getting my refund back, and salesperson Brad Allen telling me I can't even get a discount on the next model year leaves me walking away from this dealership. General sales manager(Gren Callan) was useless.. The reason for my loyalty for so long was due to the quality repairs from the mechanics in the shop. All in all...Do not trust a handshake from this dealership. Get everything in writing, and keep a backup plan in place.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick

By Danny87 on 4/4/2017 at 12:16 AM. Helped by Jeff.

Jeff knew what I wanted and had it ready for me when I showed up. It was quick and easy for me had everything I wanted

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great friendly service

By Brianvank2 on 3/17/2017 at 11:46 PM. Helped by Mike Fiske.

We visited Mike Jackson Motors to enquire about a new CadillacXT5! Our salesperson. Mike Fiske, was great . Answered my questions without any preeure to buy. We did end up buying the vehicle and took delivery yesterday. Again every one we met or talked to at the dealership was friendly and helpful. Would highly recommend this dealership. They did everything they could to make for a satisfied and pleasant client experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service and staff.

By Patricia on 3/15/2017 at 10:03 PM. Helped by David Skopelianos & Jeff who sold me the car in September..

Service on my car was awesome, timely and the staff are amazing. I really appreciated having my car washed after the service call as well. A special thank you to Jeff who sold me the car in September for taking time to make sure everything was going okay. This is the only place I would ever get my car serviced.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Dealership rewiew

By John Driscoll on 3/15/2017 at 7:06 PM. Helped by Marek Zylynski and Dustin Fox.

Great dealership and sales rep. First time purchasing a vehicle here and would definitely return. Very pleasant sales rep and other staff. Satisfying me as a customer was most important to them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service with Fred Dello Stritto

By Deborah A Mobbs on 3/11/2017 at 3:29 PM. Helped by Fred Dello Stritto.

I have been going to Mike Jackson GM for over 8 years with my 2008 Equinox and I am always happy with the service I receive and I trust Fred to advise me on my service requirements. I count on Fred to get the job done right.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By Patman on 3/7/2017 at 4:27 AM. Helped by Brad (Salesman), Cyrstal (Business Manager).

Had a horrible experience at the Chevrolet dealership in Owen Sound. I was on my final stages of making a deal with the salesman until I met with the business manager who was rude, pompous and extremely unprofessional. Because of this horrible experience, I decided to make a trip down to the Collingwood location where I was treated MUCH better. The salesman I dealt with was respectful, polite and far from pushy. He listened to what I was looking for in a purchase, my past experience with the Owen Sound location and helped me feel confident that I would not be having a similar experience. The business and sales managers were also professional who treated me with respect and appreciation. Anyone interested in purchasing a used or new Chevrolet or GMC, go to the COLLINGWOOD location and avoid the Owen Sound dealership AT ALL COSTS unless of course you like being treated like a 10 year old who's business means absolutely nothing. Brad was who I dealt with and I give him and his dealership a 10/10.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A verp pleasurable shopping experience

By Sparky 6996 on 2/12/2017 at 10:50 PM. Helped by RyanRiffel, Dustin Fox, Mike Fiske.

My wife and I were shoping for another vehicle and came across one we liked at Mike Jackson GM.. After initial enquires about it with Mike Fiske online,, we arranged to look at it and test drive it.. We were met there by a very friendly and courteous sales staff, and had a test drive.. There was no pressure of any sort, ever, and we dealt with Ryan, the sales manager himself,and with other young sales people as well.. All questions we had were answered, ..Very knowledgable people there.. The atmosphere was very relaxed, .. We spent 4 hours there,getting to know a little about the staff and vice versa and concluded a deal on the vehicle we had looked at..Not once did we feel pressured or rushed to get out of there.. This is the best GM dealership I've ever encountered and I've encountered a few in my day....we would definitely reccommend them to anyone looking to purchase a new or used GM vehicle....Will definitely go back when we need to upgrade...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Matt on 2/10/2017 at 3:02 PM. Helped by Jeff McGhee, Sue.

Really happy with the process from start to finish - Professional yet comfortable environment in which to purchase a vehicle. Everyone was very helpful - from front office staff, to Jeff, the salesman and Sue in finance dept. Very Happy customer !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome truck

By Sierra4s on 1/15/2017 at 1:43 PM. Helped by Alan bell.

Great service at Mike Jacksons went above and beyond to get me my truck for when I wanted it for.. Love the new truck.. Would recommend this dealer to all my friends great service..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Jeanna on 1/12/2017 at 3:51 AM. Helped by Marek, Krystal & Sales Manager.

Felt very welcomed by the team at mike Jackson, everyone was fabulous, and I was well taken care of. Would recommend to everyone! Loving my new Terrain

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Excellent experience

By Sewcon on 12/22/2016 at 11:53 PM. Helped by Al Bell, Sue.

Best service ever....I had been to other dealers, but preferred Mike Jackson's. Service was supberb! All needs met...found car with options I wanted in my first color Choices! Just too bad I had to wait out a storm to pick it up!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Level Sale

By Stephen's Canyon on 11/27/2016 at 12:53 AM. Helped by Mike, Chris, Sue, Ann.

Another seamless transaction with the Mike Jackson sales team. Always greeted with a smile upon entering the dealership and sales people go above and beyond to deliver a great deal. Ann in service is always a pleasure to deal with as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

VIP Service

By Donna on 9/26/2016 at 4:09 PM. Helped by Jim Hughes, Ann Doyle.

My experience with Mike Jackson GM has always been excellent - from purchasing a new vehicle to the service / mechanical attention I have received. I was again given the VIP experience with my recent purchase and would highly recommend Mike Jackson GM for all your vehicle needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience

By Chevy Cru on 10/26/2016 at 3:03 PM. Helped by Al Bell.

We were very happy with the salesman Al Bell and the support staff. We were treated with respect and he was responsive to our needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people to work with

By karas.stella132 on 10/19/2016 at 11:36 AM. Helped by Jeff, Sue, Ann.

They are all special, go out of their way to help. We just get wonderful service, especially our sales person JEFF... not pushy at all and very knowledgeable.Would recommend him to our family and friends...

I would recommend this dealer.