Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tremendous Again

By JOEBOTTOMS on 6/17/2019 at 9:31 PM.

So grateful for the expertise and speed with which Rick and Martinis worked to get me out of my old lease and into a new GMC. Would highly recommend this dealership to anyone and everyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By BREWCREWER on 6/17/2019 at 5:56 PM.

It was smooth sailing from the start. The oil change, tire rotation and car was was $84. I have 6.2 liter that takes 7.5 quarts of synthetic Moile 1.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome customer service

By Joharley on 6/13/2019 at 8:05 PM. Helped by William as well as the guy with the irish accent.

From the time I got there until I picked up my vehicle was great William found my lost credit card and returned it to me!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Caring staff!

By Mel on 6/12/2019 at 7:55 PM. Helped by Tim.

I love the friendliness of the staff. I love the prompt attention. From the phone call to on my way out the door of the service department. The people have been friendly.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Sam was very helpful!

By khanson7 on 6/10/2019 at 9:10 PM.

We loved everyone at Juneaus buick gmc. They were all very nice and made buying the car so easy! Sam was very helpful to us and knew all the in's and out's of the vehicle we were buying!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service from Kevin Lucas.

By !JUDITHBREDLOW on 6/10/2019 at 5:35 PM. Helped by Kevin Lucas.

Kevin greeted me very promptly. He was friendly, helpful and professional. When my car was ready, he walked me to the cashier, and then to my car. Then I remembered I had forgotten to mention that my navigation wasn't working. He found a sales person to fix that while I waited in the car. It turned out that my USB CONNECTION didn't work, so I made a new appointment.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Worked to may it right

By rcmolthen on 6/7/2019 at 3:51 AM. Helped by Colin.

Been having issues with my AC for three straight years. Spent one year diagnosing the issue. Last year they replaced the upper and lower AC line also needed to be replaced, did both, big $$. This year first hot day, no AC. They diagnosed as rear evaporator core. My thought Professional Grade GMC uses inferior parts, why should I be paying for this. Colin said he make it right. Took a while but he got GMC to pay for the majority of the repair. I probably ended up paying their cost. Repair complete, AC working. Hopefully that this is the last AC issue for the rest of my ownership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Service Dept!

By jprunuske on 6/6/2019 at 9:06 PM.

Great service! In and out in 30 minutes with a wash and vacuumed out the car. I called another dealer in Mequon and it was a 5 day wait for an oil change. Forget them. Same day with Brookfield! Thanks Guys!

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
3   Overall Experience
4   Price
4   Quality of Work

Calling Service Department

By Mrmann8102 on 6/5/2019 at 5:57 PM.

The services were good. I didn't like the disconnect calls when contacting the service department. The work was done great and they kept me informed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful dealership

By OZZY420 on 6/5/2019 at 1:40 PM.

Wonderful dealership outstanding sales team Kevin Rick and Carl it’s nice to work with a really friendly dealership where they are helpful in finding you your perfect vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best experience

By Geeimhappy on 6/4/2019 at 8:53 PM.

I love how involved the service writers are. They are personable and very informative and and up front when discussing your vehicles needs. They definitely work with you.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Pleasant experience

By Meegs on 6/4/2019 at 7:01 PM.

Just purchased a used GMC Sierra from Mike Juneau's. Martinis was responsive, knowledgeable, low pressure, and professional. My experience with Martinis and the dealership was very different from other places I've been to and in a very good way. They treat their customers with respect and care and I would not hesitate to recommend them to any of my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By JOHNKJ223 on 6/3/2019 at 10:43 PM. Helped by Justin golkhe.

Very friendly and great service. No job to small or big. They dont over look any detail. They were very detailed in telling me what was wrong and what was good on my truck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience

By Garbedian on Golf on 5/31/2019 at 11:22 PM. Helped by Tim, Mike & Colin in service.

Tim, Mike, Colin & The Crew figured out the problem but more importantly figured out the Solution. I’m extremely happy with the results. I would highly recommend their Service Center to anyone looking to have their vehicle fixed right the first time. Awesome Experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tire replacement, Mazda Miata.

By TGABECKER on 5/31/2019 at 6:30 PM. Helped by Mike Reilly.

Great service and pricing! Mike Reilly provided a Senior Discount even though one was not asked for. Paul Bregant was also very helpful in securing the right tires at a good price!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Service

By ZFAEH13 on 5/30/2019 at 12:33 AM.

I’ve purchased plenty of vehicles in the past and every time I walked away with a sense of buyers remorse. Not here. They made us feel like family. Honest prices and none of the shady “used car salesman” tactics. Martinis went out of his way to ensure we got what we wanted and we’re making an informed decision. I will only buy vehicles here. Do yourself a favor and look here first.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car buying made easy

By Louie on 5/29/2019 at 8:46 PM. Helped by Others involved but forgot names.

Due to a unforeseen circumstance I needed a new car in a couple of days. Off I went to Brookfield GMC. Purchase time 1 hour

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By ak on 5/29/2019 at 12:58 PM.

Friendly staff and helpful with questions. Service center was clean and inviting and waiting area was comfortable. Service staff kept me informed of status of my vehicle and was prompt flexible with getting me back in for a replacement part.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By ASCENSIONMA1 on 5/28/2019 at 12:29 PM. Helped by Colin.

Great service with honest people. They were prompted on time and detail with the description of their service. They also give me a loaner to use.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buick Regal Tourx

By Regal Tourx on 5/27/2019 at 10:54 PM.

Kevin, thank you so much for everything. You could not have made this any easier! Many of us dread the experience but your follow up and interest in finding me the right car made this an exceptional experience . My schedule did not permit me to even visit so we did everything over the phone. Kevin even delivered the car to my office! Very happy with my gorgeous new car!

I would recommend this dealer.