Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Confidence of care

By fem on 3/14/2019 at 7:26 PM.

The experience gained from interfacing with a service department is critical to understanding the care that one's car requires. The skill of the dealer is at the point of contact and with service that is the service writer. Kathleen Kottke and I have interfaced on a number of occasions and each time I grow more and more confident that she is a total expert in dealing with service issues, she understand how to ask questions to drill down on what the customer is experiencing and communicates to the customer during the service event. My experience at Hodges Ford is a FIVE STAR experience from beginning to the end.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service work in Ga.

By John in Falconer NY on 3/13/2019 at 11:30 AM. Helped by The entire Service Department.

Due to a problem caused my myself adding the wrong fuel to my 2018 F-150 my check engine light was on. I was traveling to Florida from NY. I stopped in Hodges Ford and they reset my light, gave me instructions to not use ethanol fuel. The staff was very polite, very helpful and very quick to assist me. If you are ever traveling I-95 and need a dealer go direct to Hodges Ford in Darien Ga.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Veteran Friendly

By Seanan.McMullen on 3/12/2019 at 12:25 AM.

The individuals at Hodges Ford are great. They make you feel welcome. Their sales reps are quite knowledgeable and the management is very engaging. They are extremely veteran friendly. I plan on going back the next time I need a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Emergency tire repair on my RV

By Its about time now on 3/8/2019 at 9:05 PM. Helped by Jaret and the service manager.

While driving up I95, I got a low tire pressure warning on the RV; I was able to limp into Hodges Ford and explain the situation to them at 3 in the afternoon; they were able to correct the problem with the left inside Dually tire and had me back on the road in less than an hour for only $20. I cannot say enough good things about the entire crew; what awesome customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Huge Blessing ! Sally Greatest!

By KMS,Ron on 3/4/2019 at 9:08 PM.

Everyone at Hodges Super great people!look forward to doing more business with them,Super great to work with ,Fast Fast Fast.... SUPER GROUP.THANK YOU ALL.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By BJL on 3/2/2019 at 5:49 PM.

A great place to do business if you are looking for a vehicle. No hassles. Sally was a pleasure to work with as my sales rep. Breck is a deal closer. Both have great personalities, which makes it a pleasure to do business with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service like no other

By FloridaRover on 2/25/2019 at 12:51 AM.

I will be hard pressed to ever buy another vehicle from another dealership other than Hodges. They make every experience so pleasant. I have never been treated so well before and after the sale. Once you experience their level of service you will see what I mean. It is exceptional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Johnson’s

By Juniper#8 on 2/23/2019 at 5:21 PM.

We stopped by one afternoon to test drive a Ford Flex and was greeted by Sally Robinson. During the test drive we knew the Flex was not for us. Sally was really listening and not pushing to sell the Flex. When we got back to dealership, she said someone had just traded an SUV with all the criteria we were seeking in a vehicle and she was absolutely correct . Six months later and we love our Explorer. Thank you Sally for listening! We had a great experience with our purchase. Hodge Ford has a very professional Management, Sales and Service Department staff Thank you Sally for keeping in touch and for your continued support answering our questions about our vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Excellent Service

By Snowdog on 2/20/2019 at 4:08 PM.

The service was excellent, and everybody was very friendly. They do their best to try to get the vehicle that you want. I Highly Recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Went above and beyond.

By Clark on 2/19/2019 at 10:56 PM.

Incredibly caring staff helped get us back on the road after a minor accident with our rental car. Friendly and generous service department treated us like regular customers. I can’t thank Lucy enough for organizing the efficient repairs. This dealership exceeded our expectations and we are so appreciative.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

awesome Employees Great salewomen

By aryals on 2/13/2019 at 4:30 PM. Helped by Donna Ryals.

Very easy going and very helpful willing to help you and do whatever it takes to get you into a car. Donna Ryals Did an Amazing job on helping me and answering all my questions and Clyde also helped answer anything i need to know financially. :) highly recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy

By Rjt12 on 2/10/2019 at 4:26 PM.

Lucy and service was fast and easy like usual. I had a tag bracket installed and oil change. Always happy sight the service at Hodges!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Happyme_1977 on 2/9/2019 at 4:09 PM.

Kenny Brown took the time with us to help find us the perfect vehicle that met all of our requirements On the day we went to sign for the car I was in a rush because I was on my lunch hour and Ananda Parker stepped up to help me out since Kenny was not on the lot! They are both really friendly and knowledgeable ! Gantt Lairsey found us a great deal with financing and also helped us get the best price for our trade. All around great experience and I would recommend them to anyone looking for a new (or used) vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ford Expedition Buying Experience

By Rebekah on 2/7/2019 at 5:55 PM.

Thank you all at Hodges Ford. My husband and I recently bought an SUV at this location. We are from Jacksonville and passed a dozen dealerships on the way to Darien. We have relationships at this particular store and decided we would like to give our business to this wonderful store. We worked with Breck Davis and David Morris and had a GREAT experience. I would highly recommend this store and the people who run it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service department

By Buster128 on 1/30/2019 at 3:42 PM.

We are from NC. Camping in Florida. Received word that my Mother's house was on fire there in NC. Left going back home. Check engine light came on my F-350 6.7 diesel. Stopped by Hodges Ford to have it checked. Explained our situation to Kathleen Kottke service advisor. She had Dave Kolb to check vehicle. Advised that it was the EGR valve and due to our situation trying to get back home that it would be OK to drive the truck for now. No charge. Said if I took it to another dealer they probably would charge me again. Thanks for your help. Would like to have truck repaired there but due to our situation may not get to. Again exceptional Service! Jake&Pat

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Will definitely be buying the next vehicle here!

By MarissaPitts on 1/30/2019 at 1:04 PM.

Love love love this dealership! I seen a 2019 Expedition Limited I just fell in love with and I’m so glad we were able to make a deal! It’s such a smooth ride and Sally showed me everything about the vehicle I needed to know before I ever left the lot! Plus, she texted me the next day to make sure I was still loving everything! 10/10 recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review After Purchase

By Brancy on 1/28/2019 at 3:47 PM.

Kenny was honest and upfront with me. That’s what I am after when searching for a vehicle. He handled my objections well and was respectful of my time. Gantt did everything he could to meet my request while limiting the back and forth while negotiating.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome - treated me like family

By Bnewman63 on 1/17/2019 at 6:14 PM.

From my first contact with Breck until I pulled out of the lot reviewing the truck with Kenny, I was treated like family. This dealership went beyond my expectations. Thank you

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service

By Shay on 1/24/2019 at 12:09 AM.

This the second car purchase for me from this dealership and it has been a great experience both times. Wonderful people with awesome service! Highly recommend Hodges.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great vehicles, good service, honest people

By First time buyer on 1/21/2019 at 12:38 AM.

I had searched the internet for a while in search for an Expedition EL. I found this one and made an inquiry about it. Amanda was quick to respond to my email. She sent the extra information I asked about. She was honest and helpful. Gantt was able to process my credit application and approval before our two hour travel. Upon my arrival I was greeted by Breck, whom was also very friendly. Clyde was knowledgeable and helped me understand all the paperwork. My experience was great for my first vehicle purchase. My car buying experience can be described as a lesiure experience, without being pressured. To our surprise, we were blessed to find our daughter her first vehicle on the same day before we left Hodges Ford. This is a great group of professionals who are willing to help.

I would recommend this dealer.