Dealer 2-Year Rating

Overall Rating

4.1 / 5
Customer Service
4.1  
Friendliness
4.3  
Overall Experience
4.1  
Price
4.1  
Quality of Work
4.2  
Service
4.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Honda Fit

By Consumer 99 on 9/6/2019 at 7:33 PM.

I get nothing but good vibes at Mike Piazza, I have brought my vehicle for service twice and I have had nothing but professional and friendly service. I bought my vehicle at Mike Piazza and love my orange Honda Fit and when my coworker was looking for a car I recommended Mike Piazza.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My first Car

By HelenG226 on 9/3/2019 at 7:54 PM.

Eric made my first experience with a dealership AMAZING! I highly recommend him. He helped me understand all of the information I needed to know, but delivered it so efficiently that I was not overwhelmed. He clearly had extensive product knowledge and was able to comfortably navigate me through my new vehicle’s features and technology! I’m very thankful that Eric was the salesmen that greeted me initially and stuck with me through this entire purchase. Thanks you Eric.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Never going back

By victim2001 on 8/29/2019 at 3:42 AM. Helped by I cant remember there names.

They (masterfully) tricked me into buying $800 of "tire" insurance for one thing, then, when I did get a flat, tried to charge me almost $400 saying there was other damage, which I later found out was complete bs oh, and when they fixed the flat they ran over a screw and flattened the other tire when they were fixing the other, which was an accident I know but still. Overall, its your typical xxxxxxx dealership, never going back ever Also, never believe a review that is not in-depth, anyone can create an email address in 2 seconds and leave themselves 15 great reviews.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Ginny DiMaaggio on 8/28/2019 at 5:24 PM. Helped by Mr.Cruz in service..

Service is always excellent. Reps are always friendly and explain everything you ask with a smile. Any questions were answered completely. Advised me about routine Preventative Maintenance.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Service

By SteveB on 8/28/2019 at 12:43 PM. Helped by Service personnel.

Took vehicle in for oil change and state inspection. Everyone courteous and professional. Even rotated tires at no extra cost. Car ready for pick-up when specified.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Everyone was helpful and the service was quick and priced we

By MB on 8/20/2019 at 8:55 PM.

I've had my Honda Civic for 9 years, bought from Mike Piazza Honda. The service has always been outstanding and not overpriced. I intend to buy my next car at Mike Piazza as well, mostly due to the excellent service.

I would recommend this dealer.

Overall Rating

3.0  

3   Customer Service
4   Friendliness
2   Overall Experience
4   Price
2   Quality of Work

So so

By karenmarie4413@gmail.com on 8/18/2019 at 3:20 AM.

Salesman eric was awesome. Unfortunately wasn’t thrilled to find out new car only had one key after purchase of the vehicle. This key is a lot to purchase on our own.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

A pleasant experience

By Coreyvaccaro on 8/17/2019 at 10:05 PM.

I just bought a brand new 2019 Honda CRV today with the help of Paulette Geftman. She made buying my first car by myself such a wonderful experience and super thankful for that and will highly recommended this dealership. Super professional and super kind.

I would recommend this dealer.

Overall Rating

1.4  

2   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Very unhappy

By Unhappy customer on 8/17/2019 at 2:13 PM.

Me and my family have been buying cars and using the service department for years. I’ll start with when I tried making the appointment they couldn’t accommodate me. I work Monday through Friday and I had to drop my car off the night before and find a way to get to work. The reason for the appointment was to get an oil change and look at the steering because it was shaking. I put on the envelope I didn’t want to spend over $100.00 and asked them to look at the steering first. I was told my appointment was for 7:45. I called around 1:00 to check the status. After being on hold a while, while at work, someone came to the phone and said my advisor was in a meeting. So I left a message. 2 to 2.5 hours later I called back. I was told the advisor was on a meeting so I got angry. Someone else came to the phone after speaking to the mechanic and started giving me a list of things that needed fixing. I decided not to put a lot of money in the car so I told them not to do anything. I went to pick the car up and planned to look at CRVs but when they told me there was a $143.00 charge, I freaked out. The cashier tried to get my advisor and of course she couldn’t locate him so someone else came up and said they put time in looking at the car. I understand that but I put on the envelope no more than $100.00. They should of called and told me there was a charge as that’s what I thought was said on the envelope and then I come and get charged $143.00. I even told the cashier that I was going to go look in the showroom. She did tell me to wait and talk to the advisor. I paid the bill very upset and left. I went directly to Toyota and bought a brand new car. The main reason why I’m so upset is my family has bought and leased a lot of cars from Mike Piazza Honda as well as taking our cars there for service and I thought that I would be taken care of. There were 3 Honda’s in my driveway and in front of my house but not anymore. I don’t even know who my advisor was, he was in meetings all day. Since I didn’t know the name of the person I worked with, I clicked on the first 10 names.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic once again

By khm39616 on 8/14/2019 at 11:46 PM.

Jimmy Abgarian helped my mom lease me a car about six years ago, and she said he was wonderful. So when I was ready to lease a car myself after graduating from law school, we decided to go back to Jimmy. I'm so thankful we did! He made the process as easy as possible, and he worked really hard to help me find something reliable and affordable. I would definitely recommend Jimmy and Mike Piazza Honda.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
3   Quality of Work

Used car

By Gianna on 7/30/2019 at 4:45 PM. Helped by Jake.

We had a great experience with Jake our car salesman. Can’t remember his name but he said he was the finance manager. He would have talked all night if we let him. The process of buying a car takes much to long and then to sit through him trying to talk us into a warranty and how to handle our finances we didn’t need that. They could have done a better job detailing the car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleased with service

By Millie on 7/27/2019 at 4:58 PM. Helped by Ben ?.

Quick, through and courteous. Used coupons. Fairly priced. Place is clean efficient and comfortable. Love the warm soft pretzels and coffee available early in the morning. Plenty of magazines and a TV.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very pleasant

By Gentile!1955 on 7/23/2019 at 7:19 PM. Helped by Can’t remember names.

Checking in was easy. Mike Russo very nice and very helpful. The whole experience was great. Everyone was very nice. As far as price I really wouldn’t know. My car has always been serviced at Mike Piazza Honda

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent/Caring service

By MLB on 7/25/2019 at 6:09 PM.

I have been coming to Mike Piazza For the last five years for service. The price is explained before hand so there are no huge shocks. I appreciate that I have never had someone sneer over the age of my car. I went to the dealership that sold me my car twice then tried the dealership where I live and both places were very clipped and rushed and no one seemed able to quote a service price. I have stopped in about loud noise and had a small branch pulled out at no charge, Had a grandchild push something that prevented the door from shutting and had someone not just snap it in place but show me what happened and show my grandson and tell him why he shouldn’t press buttons and odd bits. Very impressed!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Inspection time

By CMC on 7/23/2019 at 1:40 PM.

Mike Piazza Honda has friendly and efficient staff. I can depend on them to do whatever job needs to be done... the first time I am there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Routine service

By Jdbrandi on 7/16/2019 at 6:42 PM. Helped by Can’t remember service assistant’a name..

I had my car in for routine service. Even though I had no appointment, and there were several people ahead of me, the wait was only about 2 hours. The service was, as always, very good.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

New CRV

By Gary on 7/12/2019 at 1:40 PM.

Nick Bonatz was great!Extremely knowlegible on the vehicle.Explained everything on the CRV. If I had any questions or concerns on the vehicle Nick told me to call him personally.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Exceptional Service

By Truck301310 on 7/10/2019 at 4:01 PM.

I recently purchased a brand new 2019 Honda H-RV from Mike Piazza Honda, and I must say everything went smoothly, it was the easiest car purchase I've made. Dave & Robert made my experience very pleasurable he was very knowledgeable and prompt to answer any questions I had, the dealership did not have the color I wanted Dave did his absolute best to attempt to get that color, unfortunately it couldn't be found with in the search radius. Dave had my back up color choice delivered the very next day after the deposit, Dave & Robert are not your typical run of mill status quo dealer, they are both genuine guys and they don't B.S you what so ever. I highly recommend working with Piazza Honda, and working with Dave Maness, unfortunately I cannot for the life of me remember me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

George Farrell is extremely helpful and friendly!

By LisaS on 7/7/2019 at 4:58 PM.

I purchased a certified used CRV a few weeks ago and wanted to share my experience. George Farrell was my sales agent. He has helped me through the hole process. Always answers questions immediately and helps the customer understand or find a solution! Couldn’t ask for more.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service

By alkraw on 7/4/2019 at 4:34 PM. Helped by Wade Knouse.

The service staff was very friendly and helpful. Though my vehicle was dropped off to diagnose and fix several issues, I had it back in less than a day. This is sure to be my service center going forward. I highly recommend this service center.

I would recommend this dealer.