Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Customer Service!

By Tammy on 2/12/2018 at 11:53 PM.

Wonderful experience @ BMW of Tyler. We had a great salesman “Michael Farmer “ he was so professional & friendly. Highly recommend this dealership! Love our Jeep Cherokee!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stress free and Professional Buying Experience

By jeepersnate on 2/7/2018 at 4:13 PM.

The sales staff was very helpful with answering any questions and offering suggestions. The owner, along with his staff, was very professional ensuring my buying experience was enjoyable. No complaints, stress free, easy. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place great people

By Benzo on 2/3/2018 at 5:51 PM.

Travis did an excellent job getting me where I needed to be, no hassle service, and financing was quick did not have to stay long at all, I recommend visiting Tyler BMW and they can search for a vehicle you may want if it isn’t on the lot!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Jessica P on 1/28/2018 at 2:46 AM.

From the moment we arrived John greeted us and helped us find the perfect car! John was knowledgeable about the two models I was considering and let me drive both to feel the difference. I didn’t feel any pressure from John to buy. Once we picked the car we got the paper work down quickly, got an amazing deal and before we knew it we were on the road, new owners of our BMW! Thanks John and the team at BMW of Tyler!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely low-pressure, quick experience

By mm2556 on 1/8/2018 at 5:05 PM.

I leased a new BMW 340i from BMW of Tyler. I drove in from Houston, the car was detailed and as advertised, finance was ready for me, and the owner thanked me for my business. Will definitely recommend to others and purchase my next BMW at BMW of Tyler.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great understanding of what I wanted.

By Hauden on 12/31/2017 at 4:25 AM.

I would recommend anyone to shop for a vehicle here. The staff is very polite and dont hound you into purchasing a vehicles from them. Thank you Micheal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By KCrane on 12/31/2017 at 4:28 PM.

This is the third car I have purchased from BMW of Tyler and Michael Farmer in the last three months. It was an enjoyable experience and we were treated with professionalism and courtesy from everyone we dealt with at the dealership including service, sales and finance. I highly recommend BMW of Tyler!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love BMW of Tyler

By DippyEager on 12/31/2017 at 3:43 AM.

I bought my first BMW years ago in the "big city," and fell in love with the BMW product and brand. But what has made me a loyal customer for life is my local dealer, BMW of Tyler. It is unique to have a dealership where you feel totally comfortable with the people who work there. John Richardson is outstanding in sales. I have purchase several new and CPO cars from BMW of Tyler and I feel I have always received a great deal on my car purchases. John is great about keeping me up to date on good deals and new cars, without being pushy. Rhonda is fantastic in finance. I also cannot say enough about the people in service, Jennifer, Michael, Cody, Henry, always seem to bend over backwards to accommodate me. Thank you, guys, for making the total experience so wonderful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repeat buyer and more to come with new ownership!!!

By Charles540 on 12/31/2017 at 12:42 AM.

I purchased my first BMW in 2000. In 2003 I was in a head on collision with an 18 wheeler going 55 MPH. I survived with relatively minor injuries. I have been loyal to the brand ever since. My experience with the dealership in Tyler has improved to a perfect level since Bob Teter created the new entity, BMW of Tyler. The sales staff (John) listen to what I want and are very fare and easy to deal with. The service department has also become what one expects from BMW. I never hesitate to recommend BMW of Tyler to my friends and acquaintances. Charles Rhodus

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful

By Melinda0308 on 12/31/2017 at 12:00 AM.

John Richardson was Very attentive to what we needed and went out of his way to make sure it was a great experience for us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience

By NavidMD on 12/30/2017 at 11:51 PM.

We had a wonderful experience finding the exact BMW we wanted from BMW of Tyler and had our best dealership experience to date. From the moment we stepped onto the lot, Alan Oliver, greeted us and answered every question we had. Alan, Jim Teeter, and Rhonda, made the entire journey of finding our vehicle and driving off the lot an enjoyable, pleasant, and memorable one. We would recommend Alan Oliver and the rest of the staff at BMW of Tyler highly!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience.

By Gary on 12/28/2017 at 10:40 PM.

The most enjoyable professional automotive buying experience I have ever had. From the first contact with Alan ( my salesperson ) to the time we spent in the finance office I was absolutely at ease and just felt like they were all interested in helping me find the vehicle that was right for me. I can say one thing for sure......I will be back to BMW of Tyler. They made a customer for life. Gary Stewart

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience from start to finish

By Awhitton2015 on 12/28/2017 at 5:20 PM.

We basically had the entire deal worked over the phone. Sam and Rhonda were great to deal with. Everyone was up front about the entire experience. Thanks Tyler BMW for a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a great experience

By PAULETTE A LEE on 12/26/2017 at 11:34 PM.

John Richardson is so accomodating, professional, and helpful. The transaction went so smoothly and he worked with me to have the car ready that afternoon. I highly recommend Mr. Richardson and have had nothing but a great experience with this dealership.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Colbea the sales individual very professional knowledgable

By Jpker on 12/21/2017 at 2:54 AM.

The sales individual went above and beyond for service knowledge meeting my need to purchase the vehicle. I would recommend Colbea to any one if in the market to buy a vehicle especially if looking for brand of BMW or any car. I believe she would go out of her way to find what your looking for.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

BMW X6 @ Tyler BMW

By Hapoy Driver on 12/19/2017 at 11:56 PM.

This is the second car I have purchased from Tyler BMW and John Richardson. I appreciate the fact that they did all they could to help me get out of my Infiniti....which did not hold its value AT ALL! I doubt I will ever drive any other car. And my new x6 is AWESOME! It is sporty, but a little understated, the electronics are fabulous and so easy to use. The interior is beautiful. I think this is the most favorite car I’ve ever owned!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service

By Kmostrander on 12/19/2017 at 8:20 PM.

is dealership was top notch! John went above and beyond to make sure I purchased the vehicle I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a vehicle the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend BMW of Tyler (John in particular) to anyone who is looking for a new or used vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Most fun buying a car in a long time.

By Mark on 12/19/2017 at 7:36 PM.

My wife had ridden in a friend's BMW X5 and wanted to look at trading for one. We made a trip from Dallas to Tyler on a Saturday based on her friend's recommendation and introduction. They had the exact X5 she wanted. John, Jim, and Rhonda made it so easy and fun. This is our first BMW - and we love it. Thanks you BMW of Tyler!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love the car!

By Sandy Martello on 12/16/2017 at 11:24 PM.

Alan our salesman was fabulous! He was very knowledgeable about the vehicle. He answered all of my questions, and was very polite and professional. The car buying process was very smooth from start to finish. I would definatly purchase another car from this dealership, and ask for Alan!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Easy - No pressure purchase

By Goodcar2017 on 12/16/2017 at 9:42 PM.

Chris was great to work with on the phone and in person and made the purchase of my new car easy and enjoyable, I would work with him again.

I would recommend this dealer.