Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Test drove then purchased a car.

By Geoff Bailey on 2/24/2018 at 4:04 PM. Helped by Brett Suder and Mike Ward.

On my first visit to Mike Ward's dealership, I let each of the friendly personnel that approached me know that i was "just looking". To my pleasant surprise, I was encouraged by each to take my time and look through the various showrooms. When I had a question, there was always someone nearby to answer a question. I was made to feel comfortable. Although I did not purchase a car on the initial visit, ultimately I did and the experience was exceptional in every regard. The test drive, the personal service given by Brett Suder, the negotiation, the paperwork, and the vehicle inspection and delivery were flawless. I wasn't rushed or pressured at any point. I was made to feel important, in charge, and understood. I had a five star buying experience from this five star dealer. I will return and buy another car from Mike Ward.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstandign expereince and service

By DavidBPerez on 5/19/2017 at 9:17 PM. Helped by Bob Thumel and Drew Phillips.

I want to express my thanks and appreciation to Dan Tisser for outstanding service, attention to detail, and overall 5 star experience buying my 2017 Levante. I highly recommend Dan and Mike Ward Maserati

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Dealership

By JDT on 2/21/2017 at 10:23 PM. Helped by Drew Phillips, Bob T..

I started working with Drew Phillips last year when I wanted to place an order for a Levante S. Drew has been nothing short of amazing to work with. He's been great on communication, and making sure I know where my vehicle is at in production, and timelines. I finally got to pick the truck up last week, and the whole team at Mike Ward Maserati were awesome to work with. Drew and Bob both provided world class customer service, ensuring I left with a smile. I can't say enough great things about how the whole process was handled, other than it was truly refreshing to feel like a human, interacting with humans to get a deal done. Drew continues to be a rockstar, checking-up after the sale to ensure all is well with the vehicle and that I'm still a happy customer. Fantastic!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Good people who truly care

By KimH on 11/9/2016 at 10:22 PM. Helped by Joe Genovese and John.

I worked with the Fiat branch and Joe G and the staff are so warm and friendly. They will go out of their way to make your experience great. They really listen to you and work hard to get you a great deal. Highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By markb on 10/22/2015 at 11:43 PM. Helped by Bob, Frank.

Bob and Frank were both amazing! Great professional, and relaxed service. And I love my new Maserati! These guys are great to work with and would highly recommend them to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond

By Meagan on 8/7/2015 at 5:13 AM. Helped by Bob.

Customer service is at the next level, even for a luxury dealer. Mike and his team are passionate, knowledgable, and extremely professional. I would highly recommend this place. Plaudetes to Mike and his team.

I would recommend this dealer.