Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.6  
Friendliness
4.8  
Overall Experience
4.4  
Price
4.4  
Quality of Work
4.6  
Service
4.1  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Wonderful Service

By April123 on 3/28/2019 at 7:28 PM. Helped by Rosewell, Mike.

Mistlin Honda was such a wonderful experience, as soon as I arrived I started wondering the lot and Rosie came out right away and helped me choose the best car for me. Overall experience there was great, i wasn't overwelled or lost, Rosie was AWESOME.

I would recommend this dealer.

Overall Rating

2.2  

1   Customer Service
5   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Repair problems

By Mcnhammer on 3/28/2019 at 11:43 PM. Helped by Randy Credille.

I purchased 2 Honda’s recently, 2018 Honda Civic Si and a 2018 Honda CR-V Touring. My issue is with the high end Honda CR-V Touring. I purchased the car do to it’s safety features, my wife commutes 60+ miles to work. My wife has been complaining about the display (stereo system) doing some unusual things such as going dark, display going bright then dim, display basically doing it’s own thing without the ability to control it. The Bluetooth connection is very poor, noisy and drops calls. The Service department has a Bulletin noting the problem but the engineering group has not found a fix for it yet. My wife refuses to drive the vehicle do to this issue. The dealership can’t fix it, I wasn’t notified during the purchase or anytime after. So now I’m told I have to wait for a solution to the problem when Honda engineering comes up one. The Honda has 12,743 miles on it, basically sits in the driveway. Anyone looking to purchase a Honda make sure your new car isn’t one of the problematic models. I was refused a loaner vehicle or any other compromise to the problem. It will just sit in my driveway until Honda finds a solution to the repair. $34,000 lemon!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Check them out before buying elsewhere!

By Paola on 3/28/2019 at 8:01 PM. Helped by Jose.

I was recently on my way to a used car dealership to purchased a used car. I happened to stop at Honda and speak to Jose, told him what I was looking for and the price I was purchasing at and he topped it! I ended up driving off with a NEW car instead of a used one with a much lower interest rate! Check them out! Jose was great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Esmeralda on 3/18/2019 at 4:36 PM. Helped by Tomas, Nick Meyers.

I give this rating because everyone was great and helpful! Shout out to Nick Meyers and Tomas for everything!! They gave me the car I wanted and did everything they could to give me the best experience!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent service

By Emily on 3/16/2019 at 3:07 AM.

I have always received excellent service at Mistlin Honda. The service and workmanship has been excellent and I would recommend them highly. The waiting area is clean!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!!!

By Lpalacio010913 on 3/14/2019 at 10:01 PM. Helped by Anatoly.

Mistlin Honda helped me get into the vehicle I needed. My husband and I visited the dealership expecting to purchase a van; however, it was just alittle past our price point. Anatoly helped us keep an open mind and showed us the Pilot. It is perfect for my family of 5. We love our new purchase, it’s a great ride. Our payments are reasonable because Anatoly and his staff worked hard on keeping this customer satisfied!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great price even better service!

By Azzy on 3/15/2019 at 12:34 AM. Helped by Rosevelt, Eli, and Madison.

Best selection! Had exactly what we wanted and Rosie was awesome. Such an easy transaction. I highly recommended Mistlin Honda and Rosie in sales, both were outstanding!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Simply amazing!!

By Lromero2333 on 2/12/2019 at 4:55 PM. Helped by Hunter.

If your looking for great experience buying a car go see Hunter at Mistlin Honda!!! You won’t be disappointed. Go see them now. It’s a great place

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By xxxxxx on 2/8/2019 at 10:42 AM. Helped by Jason.

Customer service and labor is amazing and friendly . I didn’t wait that long because I have make a appointment for the oil change . Great coffee

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best car buying experience ever

By AndreaC on 2/6/2019 at 10:03 PM. Helped by Roosevelt Brown.

I drove to Modesto from Sacramanto for a specific car that they had listed. Our salesman, Roosevelt (Rosie), had the car waiting for us when we got there. Rosie was entertaining, engaging, and polite, and I never got a "car salesman" vibe from him though he's been with the dealership for quite a while. He was also quite informative, giving me a very thorough tour of the car and all its features before I ever started the engine. Although I didn't see it posted anywhere that Mistlin is a no haggle dealership, I was told that there would be no negotiating on the vehicle's price because it had already been marked down. However, as the listed price was less than $100 more than KBB.com's average fair market price for the vehicle, I was okay with that. Plus, they came up a bit on the value of my trade-in when I asked them to. If you're in the market for a Honda, I strongly recommend Mistlin Honda, and I enthusiastically recommend that you ask for Rosie.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Kimberlysue on 2/9/2019 at 7:04 AM. Helped by Jason.

I’ve been coming here since I bought my Honda. The service is great! Very thorough! Highly recommend to everyone. The waiting area is really comfortable.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Express Service

By HondaCustomer on 2/8/2019 at 7:34 PM. Helped by Jason.

I have dealt with Mistlin Honda since 2003. Our second Accord purchased from Mistlin is a 2016. I know that in the last one or two years Mistlin doubled the size of their Express Service bays. I had service the other day and Jason and his crew were quite courteous and informative, and I have always been treated that way by everyone in the service department. I always go prepared to stay and wait for my vehicle. However, through no fault of anyone working in the Express Service area, I thought an hour and forty five minutes was an excessive time to wait for an express service. Again, Randy and his crew in the full service area and Jason and his crew in the Express Service area have in every case treated me very well. Over the years that I have delt with Mistlin Honda I have always wanted them to be successful. I am glad for their success, but I encourage them to consider another Express Service expansion. I value Honda service for my vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing people!

By AmandaA on 2/8/2019 at 4:46 PM. Helped by Rosevelt and Tyler.

My new car is now a week old and it’s beautiful. Rosevelt is so helpful and knows his cars, the rest of the team there are great as well. I highly recommend Mistlin Honda. Keep up the awesome work!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people service

By ogcesar68 on 2/6/2019 at 5:38 PM. Helped by Rosevelt & Nick.

I came in looking for Rosevelts but he was working with another client but he recommended Anatoly to help me & he was of great help. loved how he explained little details of how things go about in this vehicle, above all I couldn’t of been any happier. I also liked how Nick explained my contract and the Gap program. Many thanx to Rosaevelt for passing on his blue ‘pachuco’ hat...Thank you all very much.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great

By Lean79 on 2/7/2019 at 11:36 PM. Helped by Finance Manager.

Excellent Customer Service. Got an awesome deal at Mistlin Honda. Would definitely recommend this place to purchase a new or used vehicle. Great finance team

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Trusted Service

By Randy on 2/7/2019 at 9:01 PM. Helped by Nick Cone.

My service advisor always recommends needed services only but updates upcoming services. He makes sure that you are taking care of needed services to minimize cost and save for future services.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fantastic

By Vishy9000 on 2/6/2019 at 8:38 PM. Helped by Norberto.

Norberto at the Honda dealership on McHenry was amazing. Wonderful sales person. Would recommend. Already knew what car I was purchasing on the lot, so he was able to help me immediately with the purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By El regio barraza on 2/5/2019 at 6:16 PM. Helped by Norberto Zamorra Perez.

Woooww!!! Everything was fast and easy Thank you mistlin Honda I recommend at Norberto Zamora Perez he is excellent Sales executive thanks again Mistlin Honda

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

awesome

By eyad assi on 2/4/2019 at 11:32 PM. Helped by Sami.

my impression was amazing.. everything was easy and fast .. it tooks me less than 20 minutes after i got the deal to drive away with my new car ... i love honda .. and i recommend everyone to buy honda cars

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Quick Oil Change

By Hondamama on 12/21/2018 at 5:51 AM. Helped by I don’t remember.

The Oil-Change Service was fast, efficient, and I got to use a coupon. It was walk-in but I was taken right away. Good job!

I would recommend this dealer.