Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By Kelly on 12/7/2018 at 1:56 AM. Helped by Juan Ozuna.

We just bought our fourth vehicle from Mitchell Toyota. Very pleased with buying process and service department. Toyota is a dependable vehicle that you can count on. Thanks Juan Ozuna!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied customer

By Jim on 9/27/2018 at 4:13 PM. Helped by David "coach" Turner.

I was looking for a RAV4 and David Turner was extremely happy to assist us and answer all of our questions. Although not ready to buy, the prices and information that David provided me allowed to think it through and make a final decision the same day. Although it was after lunch when we went back and told David we would purchase, he was grateful for returning and said he would stay until we drove off the lot in our new vehicle. David Turner is an outstanding and exceptional salesman and it was a pleasure doing business without the hassle of prices. I highly recommend Mitchell Toyota.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A very satisfied Customer

By rgurwell on 8/2/2018 at 8:59 PM. Helped by David "Coach" Turner; Carlos Dehoyos.

Our experience with Mitchell Toyota began with a search on Edmunds webpage. The information there was very good with led us to contact the dealership and we spoke to David "Coach" Turner. We received nothing but an excellent service from him. We travelled more than 3 hours to the dealership and were treated with respect, interest and excellent service. David set us up, Carlos Dehoyos helped us through the finances. The place is clean, friendly and determined to serve. We really appreciate David sticking with us, albeit the distance, via emails, calls and messages, until we finally were able to get to San Angelo, check the vehicle out and make the purchase. We would highly recommend dealership for their service, friendliness and graciousness.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Satisfied customer

By Fryar18 on 7/28/2018 at 2:55 PM. Helped by David Dyer.

We bought a vehicle from Mitchell Toyota and found their staff to be courteous, honest and helpful. We would definitely recommend buying from Mitchell Toyota!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car buyer

By Toyota owner on 7/28/2018 at 1:46 AM. Helped by Chance Barnett.

Purchased a new truck from Mitchell Toyota. This was my fourth purchase from them. They have always been fair with me and the service department is top notch.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Bought a new RAV4 with no hassel.

By Arg123 on 7/25/2018 at 2:57 PM. Helped by David Turner.

David Turner was great, giving me the information I needed to make a decision without pressuring me. I love my RAV4. Wish it had a better visible speedometer, but it is way more visible than my Prius was, so it works. Found out after I bought it that my new smartphone is not smart enough to work with the Toyota Entune stuff. Disappointing but not major. Overall a great experience, and that is a first!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Consistent contact and help w/finding the best truck for ME!

By coastalman4545 on 7/6/2018 at 2:56 AM. Helped by Ernest Garcia.

I went into Mitchell Toyota and Ernest Garcia was the only car sales man in town to contact me back and work to find me the right truck. He continued until he found the right vehicle and was also able to negotiate a great price. I am very happy with the truck. Get this man a bigger office!! Thanks Ernest Beyond the interaction with Ernest, it seemed like a normal car dealership. Nothing negative about the place.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tristan Fielder-New Car

By Tom S on 7/1/2018 at 6:43 PM. Helped by Matt Gamble, Thomas J. Sulas.

Tristan Fielder helped me find exactly what we were looking for, a new Toyota Camry, Mitchell Toyota gave me a fair trade in and helped me find exactly what I wanted for a fair price. Thank you for walking me through the process so well, being fair and courteous and a pleasure to work with! I’m extremely happy. Thank you Mitchell Toyota and Tristan Fielder

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great salesman, great experience.

By staceyleigh on 5/30/2018 at 4:29 AM. Helped by Curtis Andrews.

Curtis Andrews helped me find exactly what I was looking for; a new Toyota RAV4. My last RAV4 was almost 10 years old, and I was stressed about making repairs. Mitchell Toyota gave me a fair trade in and helped me find exactly what I wanted for a fair price. Thank you for walking me through the process so well, being fair and courteous and a pleasure to work with! I’m extremely happy. Thank you Mitchell Toyota and Curtis Andrews.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

David Dyer & Carlos DeHoyos

By L Slough on 5/2/2018 at 2:37 PM. Helped by David Dyer & Carlos DeHoyos.

David and Carlos both made buying a new-to-me vehicle a pleasant experience! Each of them were friendly and efficient through every step of the process. I highly recommend David as a great salesman if you're looking for a good previously owned car; and Carlos will get you the best financing available. Happy car shopping!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

David Dyer

By Bryan on 3/7/2018 at 5:37 PM. Helped by David Dyer.

I had a great experience with purchasing my fifth vehicle with David. If you let him know what you’re looking for he’ll find it. Thanks David

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!!!!

By JC Cornett on 1/22/2018 at 3:44 PM. Helped by Curtis Anderson.

I just purchased a new Toyota Tundra at Mitchell and my buying experience was excellent!!! I would highly recommend the Mitchell Toyota Team!!! Curtis Anderson was my sales rep and I would recommend anyone to him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By LKMahler on 11/30/2017 at 4:43 PM. Helped by Velton Taylor.

This was our fifth car to buy from this dealership. Always a pleasant and efficient experience. Velton Taylor was informative and found the car we wanted quickly. The service department is top notch!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Exceptional in every area of sales and service

By Boonedoggler on 11/21/2017 at 2:37 PM. Helped by David "Coach" Turner.

I rarely give rave reviews to any company any more and generally refrain from reviewing any business unless I believe it is truly deserving. Mitchell Toyota stands out, however, as a place where I have never experienced anything but top-rate service and treatment. They are a reminder that it is about the customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service

By kelso7m on 10/22/2017 at 4:53 PM. Helped by Janel.

I had the pleasure once again to buy from Mitchell Toyota and again they went well beyond what I expected from a dealership. My sales lady Janel was the best by far from any sales person ive every had. I bought 2 (two) 2017 Toyota 86's and a 2017 Toyota Tundra yesterday and the whole sales team made it all happen. I got my son his first new car and they made him the happiest young man in town. I cant say enough good things about the whole team there and the experience ive had with the service department in the past is just as exceptional. If you in the market to buy a auto, at least give them an chance to see what they can do for you. They will do their best to make it happen for you. Again, thanks a million guys....

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Fantastic buying experience.

By Old Man Of The Sea on 9/22/2017 at 2:00 PM. Helped by David Dyer.

I live in Midland and was doing online shopping. I noticed a vehicle that I was interested in and did an internet inquiry. Within minutes I received a reply and shortly thereafter David Dyer contacted me by phone. We discussed the sale and finalized the deal over the phone. Since my wife is handicapped and could not travel to San Angelo, David brought the deal to us. He delivered the vehicle and we did all the paperwork at our house. He went over the vehicle with us and set up the garage door opener with homelink. This has been the most stress free vehicle experience of my life. If you live within a reasonable distance of San Angelo, you owe it to yourself to give this dealership a chance to earn your business. You will not be disappointed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price
5   Quality of Work

Mitchell Toyota and Juan Cruz

By richih on 9/21/2017 at 2:07 PM. Helped by Juan Cruz.

Juan Cruz salesman fot MT was excellent from arranging the sales, personalizing, delivering, and setting up the technology! He was extremely helpful and I would definitely go back with Mr. Cruz and the whole team again! Thank you and we love our 4 Runners!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unexpected purchase

By Tundra4 on 6/23/2017 at 1:34 PM. Helped by Thor Quintanilla..

I'm from out of town and wasn't planning on purchasing a new vehicle. I passed by Mitchell Toyota after hours and spotted a truck that I truly liked so I stopped to look. I contacted the dealership when I returned home and immediately was contacted by Thor Quintanilla. I told him what I wanted and the price I wanted and it was no problem. We worked the deal and I came and got it. Thor was knowledgeable, friendly, respectful, and energetic. If something wasn't right he fixed it right away. Thor is by far the best salesperson I have worked with hands down.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Better products, better staff.

By Antonio Loera on 6/13/2017 at 1:18 PM. Helped by Juan Ozuna.

Juan Ozuna guided us through our third Toyota purchase (our second with him). He was knowledgeable about the Honda we were in, and more importantly, was able to confidently compare and contrast the Camry to the Civic. This was before he even walked us over to a model we could test drive. Everything he told us was borne out during the drive. We really appreciated his no pressure approach. He went over the features the Camry would offer, and explain why some of the features we were curious about would only be available in another level. But we were and still are content with our choice. Juan's approach was low-key, but he is exceedingly perceptive to what his customers want/need. We have become Toyota devotees. Thank you!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

It starts at the front door...

By 4X4Tundra on 6/1/2017 at 1:52 PM. Helped by David Dyer.

We've purchased 4 Toyotas from Mitchell and have had an excellent experience each time. We bought 3 from Gary Mortensen before he retired and one from David Dyer. Both were knowledgable and service focused. It starts at the front door when you are warmly greeted by someone who wants to be of help.

I would recommend this dealer.