Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.6  
Service
2.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ray Sosa

By LilyandKris on 9/19/2018 at 12:36 AM.

Ray was the best sales man that we have ever encountered. He was kind and fair and worked with us in every aspect. I would definitely come back to this dealership to do business again!!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

New SUV Purchase

By Debbie M on 8/26/2018 at 12:58 AM. Helped by Fred Flores.

I had been looking for a new SUV for several months, test driving many different brands. Fred Flores listened to what I was looking for and my price range and patiently took me on test drives over several different days. He tracked down vehicles with the features I wanted and we finally found a Grand Cherokee that had what I wanted. Thanks Fred for your patience and making the buying experience easier!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Car buying experience

By Altima owner on 8/6/2018 at 2:22 AM.

Just bought a car from Moore Jeep. Worked with Chris Wesley whom was straight forward and upfront. He made the experience easy and hassle free.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just stopped by to look but the service won my business!

By Kfreitas515 on 7/19/2018 at 7:39 PM.

I was preapproved through my credit union and was only stopping by to show my husband the jeep I wanted (before buying across town at another dealership.) We stopped Jay Johnson in the parking lot to ask him a few questions. He was extremely helpful and his excellent customer service won our business over. I could not be happier with my new Jeep. I will recommend working with Jay at Moore to everyone I meet!! Thank you for a great experience.

I would recommend this dealer.

Overall Rating

1.8  

2   Customer Service
2   Friendliness
2   Overall Experience
2   Price
1   Quality of Work

It was a very poor experience.

By Bowyer on 6/20/2018 at 1:51 AM.

This is the worse dealership we have ever been in, even though Wally was real nice I don't think he understood what we were looking for. We didn't get to test drive the vehicle because it was buried in the back lot and he had to get it out. The next thing we knew he was having detailed and gas before could see it. It was closing time and the finance advisor was in a hurry to get home because his wife was holding supper. He also told us we could trade this vehicle in 2 years. That was a lie. We are so buried in the vehicle. We tried to get out of the next day because we weren't approved yet and was told the the owner will not undo deals. Now we are in a vehicle that doesn't even match what we traded in plus increased our interest by 2 points. Try to talk to the owner several times and the only person I could ever talk to is Steve the General Manager.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Deal on a 2019 Cherokee

By R&R on 4/8/2018 at 11:43 PM.

We really enjoyed working with Rick Watson to get the exact vehicle we were looking for. No pressure and he knows the in's and out's of getting everything we were looking for. About another Jeep for a dealer in the Phoenix area, but I'll definitely be using Moore for service and any vehicle needs in the future. Thanks Rick!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience!!!

By Salsipious on 3/23/2018 at 3:32 PM.

By far one of the easiest car purchases I have had. Rick Watson is not your typical salesman. He went above and beyond to help get us a fair price on our trade-in and into our new Jeep. Thank you so much...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful

By Rutey on 3/19/2018 at 8:11 PM.

Wife and I found...and bought the Jeep of our dreams. Very quick moving, no hassle sale. Rick and team were wonderful. Thank you so much for a great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience!!!!

By Hoover12 on 3/19/2018 at 7:31 PM.

Rick Watson is truly a one of a kind. No pressure sales. Rick worked at getting us the best price for our family. Best car buying experience we have ever encountered. Love our new purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Dealership!!!

By robbinandsteve on 3/9/2018 at 9:59 PM.

Our salesman Rick Watson went above and beyond in helping us purchase our new Jeep! We are very thankful for the wonderful service we received at Moore! We highly recommend them!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great place to buy!

By Carbuyer18 on 3/4/2018 at 1:01 PM.

We had a great car buying experience here. We walked in with kids and nobody blinked .They sat us in an office purposely next to the kids playroom so we could be close to them. They offered us water and fruit and the kids got candy from the receptionist. We were able to get a good deal. Then the finance department really worked to get us a low interest rate and made sure to explain everything and made sure we were all on the same page . If you are looking for a minivan these guys know minivans. I would highly recommend you give them a try .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By JEEP32 on 3/3/2018 at 2:59 PM.

Dealing with Rick was great. No pressure during the buying experience, was honest with me, worked with me to get a great deal and let me take my time during the buying process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By LeviMoldovan on 2/21/2018 at 12:22 AM. Helped by Marty Thompson.

I recently purchased a new car through Marty Thompson. He was not like every other salesman. He did not try to sell me what I did not want. Everybody here seemed very nice, the facility was clean and welcoming. I would definitely recommend this place to anyone. Thank you Marty. We are enjoying the new Grand Cherokee.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fair and quick process. Very happy with the service.

By MooreJeep on 2/14/2018 at 11:15 PM. Helped by Marty Thompson 5 stars.

We bought a Rubicon Recon from Moore and couldn’t be happier. Our sales team, Marty Thompson and Steve Sand, were outstanding. They made the trade in/buying process as easy as it gets! We received a fair price for both the trade in and the new Jeep, and their service and attitude during the sale was outstanding. I will be a repeat customer, and I would definitely recommend the dealership, Marty Thompson, and Steve Sand to future car buyers!

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
2   Price
5   Quality of Work

It was a very easy process.

By Bill S on 1/29/2018 at 4:28 PM. Helped by Brian davis, David hay.

We found a car we were looking for and Brian Davis made the sales process very smooth for us we also found the financing perso, David Hay to be very helpful as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best car buying experience that I have ever had!!!

By Christa on 1/25/2018 at 3:06 AM. Helped by Marty Thompson.

My salesman Marty was amazing! The whole Moore crew made this a great buying experience for me. I will definitely purchase here again. I love my Cherokee

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

$Chaching$ = Trade in for 2018 Grand Cherokee Trailhawk Jeep

By jeepguy4 on 1/18/2018 at 7:01 PM.

$Chaching$. Thank you sales consultant, Rick Watson for a good buying experience including our trade in deal. The financing process with Troy was smooth. Rick's follow up is on the mark. Moore Jeep you hire the best; this was a our 3rd purchase deal with you. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased our 2018 Jeep Grand Cherokee

By Lita Bowman on 1/2/2018 at 3:19 PM. Helped by Troy - Finance.

What an excellent experience; our sales consultant Rick Watson did a terrific job; The entire Moore team made it great that we will definitely be returning customers!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience

By Happy customer on 1/3/2018 at 12:34 AM.

Rick Watson greeted us and he was great at helping us find the vehicle we wanted. Rick is a nice guy, knowledgeable and does not use those annoying high pressure tactics. Because of this, we would definitely shop here again. Thanks, Rick!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful service. Third car from them

By Suvgirl on 12/8/2017 at 9:38 PM. Helped by Marty Thompson.

Wonderful service. 3rd car from them.Ask for Marty when stop in. Great place to buy a new car. Always there to help you with any questions

I would recommend this dealer.