Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.5  
Friendliness
4.6  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.6  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Service

By nurse on 9/25/2018 at 9:31 PM. Helped by Anthony Perez, Dylan Hughes.

My experience with Moss Motors has always been great. They are all professional and caring. They answer questions with information you can understand. I have been satisfied with the service.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Great

By Laokorn on 9/19/2018 at 5:20 PM.

My experience was fast, pleasant, and pain free considering my poor credit history. But they got me the car i wanted at a price I can afford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Service @ Chevrolet

By Guille74 on 9/16/2018 at 4:18 PM.

this was my first time visiting Miss Chevrolet, had a pleaseant experience. Will come back again and recommend this dealer to others. Great customer service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By BigMark23 on 9/11/2018 at 9:25 PM. Helped by Jesse Meza.

Overall a great Experience and very friendly staff. They went above and beyond for us. We are very happy with our new Traverse. Thanks again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Rinnie on 9/6/2018 at 8:39 PM. Helped by Esteban.

Moss has always been the only dealership I go for all my vehicle purchases. Their salesman Eddie S. has become like family and always goes above and beyond to make even the toughest situation possible. Thank you all for exceptional customer service time and time again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!

By DOMONiiC KITTEN on 9/1/2018 at 4:31 PM.

They were really friendly as soon as I walked into the show room. Found exactly what I was looking for. Worked with me on price and we both came out happy. Will buy from there again.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
4   Overall Experience

ALARM INSTALL

By Lulu Faddis on 8/20/2018 at 4:54 PM. Helped by Jason in service.

The service was great and quick. The only hiccup was that I was not on the schedule even though I had confirmation of the time and date. I was glad that they took me in anyway as I drove from Palm Desert and would not have been happy to have to come back because of a schedule mix-up.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Call

By 72wkndgolfer on 8/11/2018 at 6:02 PM.

Got in and out in a reasonable time for service. Only problem I had was on line could not get an earlier time scheduled than 2pm.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The best of the west

By kenjones61 on 8/8/2018 at 4:56 PM. Helped by Jason.

For service I will only get to Moss for it is the best. They go out of their way to help you and get your car back to you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My 13th car ough here

By American mopar on 8/3/2018 at 8:12 PM.

It is a pleasure to work with Dave Oley we have bought 14 cars from him and every time he has made sure we are satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Building trust

By RaiderzGirl on 7/31/2018 at 10:16 PM. Helped by Robert Hernandez.

While going to a car dealership is always a thing to fear. You tend to speculate on how they will treat you., you wonder if you are getting a good deal or going to get swindled. My worry was regarding it I’d be treated differently because I am a lady. Well my experience was ever so delightful. Rest assured, I encountered a friendly bunch of salesmen. From my sales person to the finance team. They were welcoming and reassuring in all steps of the process. Special kudos to Robert Hernandez for being so friendly and there to answer all the questions I had. He truly made my car buying experience exceptional. So much so I returned the next day to purchase a second vehicle. Thank you Moss :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chevy colorado zr2

By cflores6041@hotm on 7/29/2018 at 1:22 AM. Helped by Donn Pike.

Donn pike is extremely knowledgeable and professional he took care of all my concerns and addressed them to my satisfaction and also explained everything in detail. I would definitely recommend this place.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Knowledgeable and fair

By Anthony0412 on 7/27/2018 at 5:27 PM. Helped by Robert.

My wife and I went on to look at the 2018 travers to try and trade our 2018 equinox in for it and get a price that was fair. We talked for a while and had the moss bros team trying there best to give me the greatest deal. At the end we were able to walk away with a new travers

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service

By javy9o9 on 7/16/2018 at 3:41 PM.

great service, fast and friendly. will definitely be coming back for future service on my vehicles. enjoyed the treats while I waited for my vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best

By Pbnavigator on 7/14/2018 at 4:42 PM. Helped by Bernabe lerma.

I recommended to all,the best dealer for me,they help a lot.good service,great people,very worry with the customwrs,and this dealer

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Got qualified!!

By Top Flight on 7/7/2018 at 3:35 AM.

They priced match a quote for a 17/new Chevy Colorado from rotolo Chevrolet, Felipe was the salesperson that helped me through process , he was very helpful and friendly salesman not pushy. Highly recommend moss Chevy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Grateful

By Jfam200 on 7/3/2018 at 2:59 PM. Helped by Freddie, Gregory, Jock.

We were looking to trade in our 2015 Suburban because of mileage and mechanical issues (under 120K) being a current vehicle. Most dealerships did not want to work with us because of previous owned high mileage vehicle and previous remaining vehicle loan amount, even with us placing almost 20K as a down payment. We contacted four dealerships and visited two of them, all four of them gave comfort in working with us, but none of them agreed to our terms, could not work figures to make everyone happy. Some how my wife found out about Moss Chevrolet. A sales rep sent a quote of a similar model we searched before and it was thousands of dollars less. We couldn’t believe it, so we inquired. The rep promised it was true so we drove to Moreno Valley from San Diego County to ensure legitimacy. Quote was true!!!! It remain the same thoroughout the financing process. The other great note to mention, even though we could not match interior leather of another vehicle, we added detractable running boards and headrest TVs for less than the previous 2018 suburbans we searched out. We were satisfied with our purchase. The only downer, because it couldn’t all be sunshine and roses, was the quote of days for tv and running board installation. It took much longer than pitched. But bright side to that is we were compensated with two rental vehicles while we waited with no charge. Why two? At first they gave us a Buick Encore, but upgraded us to a Suburban. We requested a larger vehicle before installation and during purchase conversation, because we were moving out of state within a week. On pickup day we received the Encore, then called back for larger vehicle, due to prior group engagements, and was given the rental suburban two days later. Installation lasted four days instead of prescribed two. Overall experience was rare, genuine, and far exceeded our expectations and desires. Thank Moss Chevrolet!!!!! (In particular-Mr. Jock, Mr. Freddie, and Mr. Gregory)

I would recommend this dealer.

Overall Rating

1.6  

2   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

My 2018 Camaro is a lemon

By Jackie.hymes on 6/21/2018 at 2:29 AM. Helped by Freddy in sales ok... Martin in service good.

I've had check engine light problem, headliner and idling issues I only had my car 3 mons...all I want is a reliable car the car is unsafe!!!!!

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Car Service Visit

By Marvelous on 6/12/2018 at 1:28 AM. Helped by Kylan Bennett, Jason Forsyth, Billy Turner, Alex Ramirez.

I purchased my vehicle at Moss Bros Chevrolet dealership in 2014. I started and will continue to take my car there for it’s maintanance visits. The mechanics from my point of view keep up with their training and advisors are very professional when it comes to writing up repair visit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

When prepared you are in controll

By dirtgirlbabe on 6/7/2018 at 5:59 PM. Helped by Barnabe (Not sure of last name).

People there were very nice. I was prepared with an offer from online and had my preapproved loan ready to buy. When you are prepared it is much easier on the whole process. I suggest everyone does this.

I would recommend this dealer.