Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.5  
Friendliness
4.6  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.6  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service

By javy9o9 on 7/16/2018 at 3:41 PM.

great service, fast and friendly. will definitely be coming back for future service on my vehicles. enjoyed the treats while I waited for my vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best

By Pbnavigator on 7/14/2018 at 4:42 PM. Helped by Bernabe lerma.

I recommended to all,the best dealer for me,they help a lot.good service,great people,very worry with the customwrs,and this dealer

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Got qualified!!

By Top Flight on 7/7/2018 at 3:35 AM.

They priced match a quote for a 17/new Chevy Colorado from rotolo Chevrolet, Felipe was the salesperson that helped me through process , he was very helpful and friendly salesman not pushy. Highly recommend moss Chevy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Grateful

By Jfam200 on 7/3/2018 at 2:59 PM. Helped by Freddie, Gregory, Jock.

We were looking to trade in our 2015 Suburban because of mileage and mechanical issues (under 120K) being a current vehicle. Most dealerships did not want to work with us because of previous owned high mileage vehicle and previous remaining vehicle loan amount, even with us placing almost 20K as a down payment. We contacted four dealerships and visited two of them, all four of them gave comfort in working with us, but none of them agreed to our terms, could not work figures to make everyone happy. Some how my wife found out about Moss Chevrolet. A sales rep sent a quote of a similar model we searched before and it was thousands of dollars less. We couldn’t believe it, so we inquired. The rep promised it was true so we drove to Moreno Valley from San Diego County to ensure legitimacy. Quote was true!!!! It remain the same thoroughout the financing process. The other great note to mention, even though we could not match interior leather of another vehicle, we added detractable running boards and headrest TVs for less than the previous 2018 suburbans we searched out. We were satisfied with our purchase. The only downer, because it couldn’t all be sunshine and roses, was the quote of days for tv and running board installation. It took much longer than pitched. But bright side to that is we were compensated with two rental vehicles while we waited with no charge. Why two? At first they gave us a Buick Encore, but upgraded us to a Suburban. We requested a larger vehicle before installation and during purchase conversation, because we were moving out of state within a week. On pickup day we received the Encore, then called back for larger vehicle, due to prior group engagements, and was given the rental suburban two days later. Installation lasted four days instead of prescribed two. Overall experience was rare, genuine, and far exceeded our expectations and desires. Thank Moss Chevrolet!!!!! (In particular-Mr. Jock, Mr. Freddie, and Mr. Gregory)

I would recommend this dealer.

Overall Rating

1.6  

2   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

My 2018 Camaro is a lemon

By Jackie.hymes on 6/21/2018 at 2:29 AM. Helped by Freddy in sales ok... Martin in service good.

I've had check engine light problem, headliner and idling issues I only had my car 3 mons...all I want is a reliable car the car is unsafe!!!!!

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Car Service Visit

By Marvelous on 6/12/2018 at 1:28 AM. Helped by Kylan Bennett, Jason Forsyth, Billy Turner, Alex Ramirez.

I purchased my vehicle at Moss Bros Chevrolet dealership in 2014. I started and will continue to take my car there for it’s maintanance visits. The mechanics from my point of view keep up with their training and advisors are very professional when it comes to writing up repair visit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

When prepared you are in controll

By dirtgirlbabe on 6/7/2018 at 5:59 PM. Helped by Barnabe (Not sure of last name).

People there were very nice. I was prepared with an offer from online and had my preapproved loan ready to buy. When you are prepared it is much easier on the whole process. I suggest everyone does this.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent salesman

By Adrian on 6/5/2018 at 3:59 PM. Helped by Nestor Garcia.

Our salesman treated us with courtesy and respect. Went out of his way to ensure we were informed of all our options and created the best deal in my opinion.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to purchase

By Traverse2018 on 6/5/2018 at 3:29 PM. Helped by Luis Leon.

The sales experience was wonderful. This dealership was awesome. My sales guy Luis Leon was amazing. He got me exactly what i asked for he even drove to another dealership to get the color i requested

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By JohnBarb77 on 5/11/2018 at 4:43 PM. Helped by Nestor, Charlie.

Inquired online about the Traverse. Nestor responded very quickly and was very helpful. He had the car we wanted and gave us a price online. When we arrived at the dealership Nestor greeted us and we took the car for a test drive and knew this was the car for us. Pleasently surprised the the price quoted was indeed the price. Nestor was great along with Charlie in finance. Would definitely work with this dealership again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

staff were very helpfull

By Eric Freeman on 5/7/2018 at 11:22 PM. Helped by Kevin Santoyo Adrian Brauner.

they worked with me to achieve the deal I wanted. the sales team were friendly and not pushy, very professional, attentive and caring from the sales floor to the financing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Josephbonelli1 on 5/4/2018 at 6:07 PM. Helped by Freddie santos,Adrian brauner,Daniel.

Took care of all my needs and listen to what I needed and made the deal happen. I was in and out within a couple of hours. And also put a used car on hold for my sister.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Hunter4 on 4/2/2018 at 12:58 PM. Helped by Mario.

Our salesperson Mario was very helpful and friendly. He was super knowledgeable about the car we were interested in. I will continue to buy/lease from them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Malibu Purchase

By Tessafaycar123 on 3/6/2018 at 4:25 AM. Helped by Freddie.

I was able to purchase a 2018 Chevy Malibu with no hassles, or gimmicks. Everything was explained in detail so I knew what I was getting and what to expect.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Professional Team

By JS Crawford on 1/15/2018 at 7:02 PM. Helped by Alex and Estaban.

My purchasing experience went smoothly and professionally. There were no tricks or gimmicks and the deal was completed as presented. Alex and Estaban were very knowledgeable and professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car cuying experience to date

By JStotts on 1/10/2018 at 7:10 PM. Helped by Luis Leon.

We had the pleasure of working with Luis who was great from start to finish. Have purchased from 5 different Chevrolet dealerships, and I am glad to say I will be coming back to this dealership. My wife (who doesn't like to go car buying), actually said "I was pleasantly surprised." Don't think you can say more.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vincent was very helpful

By Messner,Robert123 on 12/8/2017 at 7:44 PM. Helped by Vincent Tripoli.

Vincent was very informative and helpful friendly respectful knowledable helpful. Had a issues with it leaking oil after initial service took back it was resolved and fixed quickly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By hhernandez418 on 12/4/2017 at 10:30 AM.

Employees make you feel like at home. I had such a great experience that I would definitely return to the dealer ship to purchase a future vehicle.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Experienced friendly professional service.

By Tahquitz on 12/4/2017 at 1:29 AM. Helped by Vince Tripoli.

I went in for a rear brake job Technician also cleaned the throttle body and repairs to PVC components. the . car runs smoother and more responsive

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Chevy Colorado

By Preshobbs on 10/30/2017 at 11:06 PM. Helped by Toufig.

Everything was great. Very happy with the purchase. Dealership was 90 miles from my home so needed a firm price before I would make the trip. Came away with a great deal on a new Chevy Colorado 4 wheel drive Z71 Diesel. Thanks again.

I would recommend this dealer.