Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.5  
Overall Experience
4.5  
Price
4.5  
Quality of Work
4.5  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst experience at a dealership

By Bryant on 5/31/2019 at 9:56 PM. Helped by Bruce and Ruben.

Service is just unprofessional made come back over and over again just when we thought we were ready they redo our contracts with higher payments and higher interest rates so we returned the cars now it’s such a hassle just to get our refund back this upset my family and I. I hope we get our money back.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rick Sawyer service guy

By Janet197045 on 3/25/2019 at 9:38 PM. Helped by Rick Sawyer.

I would like to say that the Rick Sawyer in service made my experience here at moss bros a wonderful one I was so stressed about my vehicle... he was so reassuring and informative and let me know step by step about what was going on with my truck! I will say this moss bros has a GEM working for them ....thank you so much Rick Sawyer your awesome

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Kuben99 on 12/29/2018 at 3:27 PM.

Great experience , everyone is friendly from sales to service, would definitely go back , Austin was professional,courteous, and personable, even the sales people were nice as i was walking around the lot

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best buying experience in 25 years!!

By Blondie on 12/11/2018 at 4:05 PM. Helped by Glen.

In the past 25 years, I have purchased at least 15 brand new cars and Glen, KC and the entire Moss Riverside Team made the daunting task of purchasing fun!!! They are dedicated to finding you exactly what you want and will go any distance to get it for you. The service department even went out of their way to help me prepare for a road trip and getting my towing features installed. These guys will not let you down!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service new & improved

By MC on 12/1/2018 at 10:30 PM. Helped by Randy Folds.

Seems like the service department has stepped up their game. Deal with Randy Folds....can't say enough about him. Great guy & took care of everything quickly & efficiently!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Joper on 11/20/2018 at 3:57 PM. Helped by Gary Wilson.

Gary was Very helpful and friendly. He Made me aware of what was going on with my car at all times. Pleasant experience over all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Paint job

By Jackie on 11/20/2018 at 3:24 PM. Helped by Ron and Laura in service and Joani Short.

Had to repaint a quarter panel on my new Dodge. Picked it up and it looked exactly like the day I bought it. The staff there is so friendly and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dodge service visit

By Cweather on 11/18/2018 at 4:32 AM. Helped by Basel G..

So far I've have only good things to say about Moss Riverside Chrysler. Basel checked my car in when I arrived for my appointment. I waited in the lounge area until the shuttle arrived. I had coffee and donuts while I waited. Everyone was really nice. Once my car was ready, check out was even quicker. Basel G. gave me the recommendations for my next visit and I was on my way.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Made it happen

By Itsme on 11/8/2018 at 6:58 PM.

Helped get us out of our upside down RAM 2500 into a new v-8 challenger with a smaller payment. Good job Moss. I'll try not to get into too much trouble.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Pleasant

By eds12345 on 10/26/2018 at 2:19 PM. Helped by Ken Johnson.

Easy transition and friendly staff. The purchase went smooth and as promised. This is my 6th Dodge purchase and second from Moss Bros. I would recommend them to a friend,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a great experience

By Rnamacaskill on 10/20/2018 at 1:50 PM. Helped by Joey Mike.

We have bought many cars from moss and are always treated well and get a great deal. We will be back for our next vehicle as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Scheduled Mauntenance

By Stevles3052 on 10/2/2018 at 11:23 PM.

It was an excellent experience in which the waiting time wasn’t that long and the technician explained everything in detail. I was treated very good by all the staff members.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Jpterriers8 on 10/4/2018 at 6:04 AM. Helped by Ahmad.

Great overall service, Ahmad was very helpful and made sure we got exactly what we were looking for and took care of us, would recommend to go see Ahmad

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I love my 2018 Jeep Compass Sport!!

By DJackson on 9/26/2018 at 12:23 AM.

I had the BEST experience at Moss Bros Chrysler Dodge Jeep Ram when I purchased my 2018 Jeep Compass Sport! Everyone who helped me from sales to finance were extremely helpful and informative making sure everything was to my full satisfaction!! Thank you Bill Lunsford and Bruce in finance. You both made my experience great!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Shelf Service overall.

By bavlgunny on 9/21/2018 at 8:15 PM. Helped by JT.

Everything was A OK!. ( great, fine, perfect ,exceptional, neat over the top. out of this world and when it's ,not you will know it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By peritzg on 9/18/2018 at 4:30 PM. Helped by joey.

Everyone I spoke with was very helpful and courteous. I've said everything I need to say in my 9 words. It was an excellent experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Going the Extra mile to make satisfied

By GARhead169 on 9/15/2018 at 6:38 AM. Helped by Joey and Sam..

Moss makes the time to follow up with each customer to make sure their buying experience was the best it could be. Their large inventory makes getting the right vehicle a breeze.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Leasing a vehicle

By vmartinez on 9/12/2018 at 10:11 PM. Helped by Moe.

I was able to save money by leasing a new vehicle, which I have never understood or considered before. The team at Moss made sure that I was 100% comfortable with my choice of vehicle and monthly payment.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Happy Customer

By JAC3 on 9/7/2018 at 12:07 AM. Helped by Ron Butler.

Thank you Ron Butler and the staff at Moss Brothers for a great car buying experience. I was not feeling well but needed to replace my car because the lease that was expiring. Ron was very responsive to my internet inquiry unlike my local Jeep dealership. He answered All of my questions quickly and came up with a great price. He impressed me enough that I drove over 60 miles to pick up the car. Everything was exactly as he had quoted and the finance process was very easy. Everyone at the dealership was very friendly. It was exactly the car buying experience you hope to have. Thank you Moss Brothers!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing oil change!

By Brendahugo00 on 9/6/2018 at 8:42 PM. Helped by Rick is awesome!.

They are so friendly so helpful and great prices! I didnt have to wait so long and i even got a discount. I love moss bros

I would recommend this dealer.